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Question
Usage rate refers to
A. the percentage of total possible users divided by the total number of consumers who actually use a product or service.
B. the number of times a customer uses or recommends a product or service annually.
C. quantity consumed or patronage (store visits) during a specific period.
D. the maximum number of times a customer has used a product or service historically.
E. the profits a firm earns from customers who consume a particular product or service.
Answer
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