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Question
Using a panel approach to performance review provides all of the following EXCEPT:
a. higher judgment validation.
b. better developmental action planning.
c. more realistic promotion expectations.
d. increased perception of favoritism.
Answer
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c. It makes an interviewee aware of what is most important.
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When analyzing an interviewee, interviewers should consider:
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More frequent communication between supervisors and employees results in less favorable job-related performance ratings.
a. True
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Prior to the performance review, the interviewer should NOT consult the employee’s past record.
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An employee assists in selecting his or her evaluators in the 360-degree approach.
a. True
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It is best to state your conclusions about an employee during the performance problem interview.
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Fear of performance reviews in individuals often comes from a history of unpleasant and nonproductive encounters with interviewers and teams.
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Q:
Fair and equitable treatment of each employee in a job class is called _____.
a. just cause
b. discipline
c. coaching
d. assessment
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Which of the following should reviewers do when setting new goals for employees during performance review interviews?
a. Use either-or statements, demands, and ultimatums.
b. Combine feedback with intentional or unintentional imposition of goals.
c. Make goals few in number, specific, well-defined, and measurable.
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Q:
The phenomenon where all facets of an employee’s ratings are negative due to an interviewer’s dislike of the employee or his or her traits is known as the _____.
a. halo effect
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Q:
In the context of performance review models, which of the following statements is true about the behaviorally anchored rating scales (BARS) model?
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Research suggests that a team approach produces all of the following EXCEPT:
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d. better developmental action planning.
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Explain the differences between an “appraisal perspective” and a “developmental perspective” for performance reviews.
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Explain why the “central tendency” of an interviewer can ruin a performance review.
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d. All of the answers are correct.
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List five blocking tactics used during health care interviews.
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How can interviewers improve information getting in health care interviews?
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Avoid curious probes into feelings and embarrassing incidents.
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A situation is the least important variable in determining self-disclosure.
a. True
b. False