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Question
What are Hunsakers four internal roles a change agent can play?
a. Catalyst, solution giver, process helper, and resource linker
b. Positional leader, respected leader, knowledge leader, and networking leader
c. Starter, worker, helper, and finisher
d. Dissenter, critical thinker, encourager, and champion
Answer
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Discontinuous change involves a major break from the change.a. Trueb. False
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What is the difference between an experienced change agent and an expert change agent according to Miller?a. Experienced agents believe that powerful communication will convince people to sign on to a changeb. Experts understand that people have a limited capacity to absorb change and power, and sanctions aren’t sufficient to convince othersc. Experts believe that people may not be ready to change, so a comprehension plan must be developed to implement the visiond. Experienced agents understand that clear communication is the key to getting others on board with change
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People who have experienced long periods of stability and minimal change are likely to respond to change in which of the following ways?a. Feeling unsettled with a higher perceived riskb. A tendency to trust periods of increased changec. A predisposition to try new strategies and tactics than the ones they have usedd. With anger and bitterness
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