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Question
What do usability effectiveness MIS metrics measure?
A. the ease with which people perform transactions and find information
B. the number of customers an organization "touches" for the first time and persuades to purchase its products or services
C. the amount of time a system takes to perform a transaction
D. the number of hours a system is available for users
Answer
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Which of the following describes the efficiency MIS metric of throughput?
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B. the time it takes to respond to user interactions, such as a mouse click
C. the amount of information that can travel through a system at any point in time
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What is the term for the most successful solutions or problem-solving methods that have been developed by a specific organization or industry?
A. ROI
B. metrics
C. best practices
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Q:
A common mistake that many managers tend to make is focusing on only one type of metrics because they are easier to measure. Which type of metrics do they focus on?
A. effectiveness MIS metrics
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What types of metrics measure customer satisfaction?
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Q:
What are the quantifiable metrics a company uses to evaluate progress toward critical success factors?
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C. a business that sells services only in a physical store
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A. slice-and-dice
B. pivot
C. drill-down
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Which of the following business ideas is not using AI?
A. Best Buy implements a software system that will determine how many customers are needed to increase gross profits to $5 million.
B. McDonalds unveils a robot that cleans and tidies the restaurant, while also asking guests if it can take their trays to the trash.
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