Question

What is the best advice for writing e-mail messages?

a. Use first names only in opening greetings.

b. Because your name will appear in your e-mail address, you dont have to type it at the bottom of your message.

c. Always include a complimentary closing such as Sincerely.

d. Make your e-mail messages easier to read and to comprehend by using bulleted and numbered lists and headings.

Answer

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