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Question
When conducting an appraisal interview, supervisors should do all of the following EXCEPT ________.A) ask open-ended questions
B) give specific examples of poor performance
C) write up an action plan with goals and dates
D) compare the person's performance to that of other employees
Answer
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Oshman manufactures small kitchen appliances, such as blenders, toasters, and mixers. The firm has nearly 80,000 employees in 22 countries. Employees receive annual performance appraisals from their supervisors that combine critical incidents with a graphic rating scale. However, the firm's CEO advocates shifting from performance appraisals to performance management in an attempt to make Oshman more competitive and performance driven.
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B) Oshman executives want to align the firm's strategic plan with individual employee goals and development needs.
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D) Oshman uses management by objectives as a primary appraisal method and requires supervisors to develop SMART goals.
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The continuous process of identifying, measuring, and developing the performance of individuals and teams and aligning their performance with the organization's goals is known as ________.
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Q:
When a supervisor must criticize a subordinate in an appraisal interview, it is most important for the supervisor to ________.
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B) provide specific examples of critical incidents
C) acknowledge the supervisor's personal biases in the situation
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Q:
The ________ problem occurs when supervisors tend to rate all their subordinates consistently low.
A) central tendency
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D) halo effect