Question

When important decisions need to be made at WBG Construction, CEO Greg Burrill asks all employees with relevant knowledge or a stake in the outcome for their thoughts. This collaborative approach recently led to a decision that not only sold a house but also inspired a new floor plan that appealed to a whole new segment of buyers. This is an example of _____________.

A. hierarchical control

B. knowledge management

C. enabling heroes and drones

D. employee empowerment

Answer

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