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Question
When it comes to dealing with angry or rude customers, giving in to their demands is the most appropriate way to avoid further stress.
Answer
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Related questions
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It is important to remember to think about professional ______ when communicating with technology.
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______ is any assumption we make or attitude we have about a person, an issue, or a topic before we have heard all the facts.
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______ listening asks you to evaluate the information being sent.
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Listening involves just verbal communication.
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Increasing understanding of the nature of listening and its importance in the total communication process is one of the four major objectives that Gibbs, Hewing, Hulbert, Ramsey, and Smith (1985) assert that listening awareness and instruction can accomplish.