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Question
When tires on new Ford vehicles were blowing out prematurely, Ford CEO Jacques Nasser blamed Bridgestone/Firestone for the problem. Bridgestone, in turn, blamed drivers for the problem stating the tires were not inflated sufficiently. Bridgestone/Firestone used which method?A) Expression of innocence
B) Excuses
C) Apology
D) Justifications
Answer
This answer is hidden. It contains 1 characters.
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