Question

Which of the following best illustrates the importance of employee involvement in achieving successful maintenance and reliability?

A) Operator, machine, and mechanic are independent of one another.

B) Small standard deviations tend to favor preventive maintenance over breakdown maintenance.

C) Infant mortality in products can be decreased through improved owner's manuals and after-sales service and customer training.

D) Employee involvement through such elements as reward systems and power sharing combine with good maintenance and reliability procedures to improve capacity and reduce variability.

E) Empowered operators have higher competence at repairs than field service or depot service.

Answer

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