Question

Which of the following guidelines should be followed with reference to using a tone in a persuasive message?

A. Provide a reason for a request which makes the tone better

B. Avoid using subjunctive verbs while writing to people senior in position

C. Use passive verbs to create a friendly, informal tone

D. Use less politeness when writing to co-workers and external people

E. Avoid using explicit disclaimers in order to show respect to superiors

Answer

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