Question

Which of the following is an example of a nonprogrammed decision?

A) Determining how products will be arranged on the shelves of a supermarket.

B) Deciding how to handle customer complaints and product returns.

C) Identifying and selecting a new supplier of raw materials.

D) Evaluating the performance of a job applicant on a job sample test.

E) Writing an e-mail requesting one's boss for a few days off.

Answer

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