Question

Which of the following is one of the possible creative ideas for enhancing organizational success based on Deming's thoughts on total quality management?

A) Create relevant policies on quality management that are clear and unambiguous.

B) Develop communications systems that allow managers to respond immediately to quality issues.

C) Encourage self-development of workers as more useful players in maintaining quality.

D) Begin each management meeting with a factual and financial review of quality.

E) Dedicate the quality management function to measuring conformance to requirements.

Answer

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