Question

Which of the following is the best way for a listener to demonstrate active listening when a speaker is discussing a problem?

A. Ordering the speaker to look beyond the problem

B. Acknowledging the problem with a nod or a frown

C. Minimizing the problem by focusing on the bigger picture

D. Comparing the problem with someone else's bigger problem

E. Providing a quick solution to the problem off the top of your head

Answer

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