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Question
Which of the following is the key to customer relationship management (CRM)?A. Displaying accurate financial records in annual reports
B. Educating customers about a new product or service
C. The data on current or prospective customers
D. The press release and press kit
Answer
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A. Litigation
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A. Service Contract Act
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A(n) _____ refers to a contract among LLC members outlining how the LLC will conduct itself.
A. operating agreement
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Which of the following is true of a limited liability company (LLC)?
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Which of the following is true regarding a small-claims court?
A. These courts will only accept cases where the stakes are as large as $50,000 or above.
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When using a(n) _____, the attorney will be paid a specified amount every month regardless of the workload for that month.
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B. flat fee
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D. contingency fee
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By agreeing to an exculpatory clause in a contract, one party is agreeing not to hold the other responsible for his or her actions.
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All business contracts have to be in writing to be enforceable.
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Describe the advantages and disadvantages of a sole proprietorship.
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A. A trademark can sometimes also function as a service mark.
B. A trademark once granted lasts for 25 years.
C. A trademark can only be renewed every 5 years.
D. A trademark is not an exclusive right to its creator.
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_____ repay employers for losses caused by dishonest or negligent employees.
A. Credit insurance
B. Business interruption insurance
C. Surety bonds
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B. the entire value of the property of a business.
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D. the amount of fees that a business has to pay to an insurance company.
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A. coverage
B. insurance
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A. It covers employees in mining, transportation, and state and local governments.
B. OSHA offers consultation services to employers for a fee.
C. It requires businesses to report any accidents that result in a fatality or in the hospitalization of three or more employees within 24 hours.
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