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Question
Which of the following is true of claims in business communication?
A. They should always be conveyed through a paper trail instead of a phone call.
B. They should invariably start with a buffer because this will ensure that they are seen as valid.
C. They should include supporting facts such as what went wrong and the extent of damage.
D. They should be free from identifiers because they tend to cloud a reader's judgment.
E. They should ambiguously provide the problem at the end of a message.
Answer
This answer is hidden. It contains 275 characters.
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