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Question
Which of the following is true of goodwill in business communication?
A. Goodwill is less important, now that the majority of jobs are in service.
B. Goodwill increases the challenges of business and administration.
C. Goodwill is important internally, not externally.
D. Goodwill helps to create less staff turnover.
E. Goodwill is built exclusively by you-attitude.
Answer
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