Question

Which of the following should you do when analyzing business communication situations?

A. Avoid taking into account emotions of other people when stakes are high.

B. Take into account only the needs of the organization and not those outside the organization.

C. Use written channels instead of oral channels for better decision making.

D. Use detailed instructions to understand audiences and corporate culture.

E. Consider your own needs as well as the needs of your superior and your audience.

Answer

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