Accounting
Anthropology
Archaeology
Art History
Banking
Biology & Life Science
Business
Business Communication
Business Development
Business Ethics
Business Law
Chemistry
Communication
Computer Science
Counseling
Criminal Law
Curriculum & Instruction
Design
Earth Science
Economic
Education
Engineering
Finance
History & Theory
Humanities
Human Resource
International Business
Investments & Securities
Journalism
Law
Management
Marketing
Medicine
Medicine & Health Science
Nursing
Philosophy
Physic
Psychology
Real Estate
Science
Social Science
Sociology
Special Education
Speech
Visual Arts
Question
Which of the following statements about emotional labor is not true?
a. Emotional labor can benefit the organization.
b. Emotional labor can benefit the client.
c. Emotional labor can decrease turnover.
d. Emotional labor can decrease job satisfaction.
Answer
This answer is hidden. It contains 1 characters.
Related questions
Q:
Emotional proof for an argument is also known as pathos.
Q:
If you give a presentation about the benefits of an activity, your purpose is discontinuance.
Q:
The call to action step serves as a means of gaining the audiences attention in the Monroe Motivated Sequence.
Q:
Explain what a syllogism is and provide an example.
Q:
Describe the five steps in the Monroe Motivated Sequence.
Q:
In a speech explaining how to play drums, Steve used the table to illustrate various beat patterns. Which informative speaking skill is Steve using?
a. demonstrating
b. quantifying
c. defining
d. explaining
Q:
Which of the following is not a purpose of an informative speech?
a. to change the minds of the audience members about an issue or idea
b. to increase what an audience knows about something
c. to improve an audiences understanding of how to use something
d. to clarify an audiences ideas about something
Q:
Research tends to support the old saying that You should tell em what youre going to tell em; tell em; and tell em what you told them.
Q:
Information overload refers to the provision of more information than the audience can absorb because of amount or complexity.
Q:
Which of the following statements about syllogisms is false?
a. A syllogism has a major premise.
b. A syllogism has a subjective premise.
c. A syllogism has a minor premise.
d. A syllogism has three parts.
Q:
Which of the following is a logical proof?
a. The Lord says you shall have no other gods before you.
b. If the pro-choice advocates have their way, they will be held responsible for murder.
c. You should study public speaking because the faculty has made the course a requirement.
d. Use Ivory soap because it is inexpensive, antibacterial, safe, and effective.
Q:
In order to ethically respect your audience, you should
a. lie to your audience.
b. distort opposing viewpoints.
c. speak truthfully and accurately.
d. exaggerate your claims.
Q:
Having a local newspaper start placing video about news events on its website is an example of media convergence.
Q:
An increased quantity of communication promotes more harmony and understanding.
Q:
There are more opportunities for feedback in the dyadic context than in the small group context.
Q:
The context of communication requires the most prestructuring of the message in public communication.
Q:
Encoding is assigning meaning to an idea or thought.
Q:
A systematic arrangement of symbols, letters, or words is called nonverbal communication.
Q:
Write an essay that explains the concepts of encoding and decoding as they function in communication.
Q:
Explain in an essay the idea that communication begins with the self.
Q:
Write an essay in which you define communication and the eight components of communication. Explain how those components function together in the communication process.
Q:
Which of the following is not an example of a group norm?
a. The leader of the group always sits at the far end of the table during meetings because that is where she is expected to sit.
b. The leader has a very large vocabulary so she practically needs an interpreter for others to understand her.
c. Meetings of the group almost always last for an hour―no more and no less.
d. There are no formal speeches for this group; they always act informally, joke, use slang, and laugh a lot.
Q:
The ability to withhold from followers what they want is called
a. reward power.
b. punishment power.
c. referent power.
d. expert power.
Q:
Approximately what percentage of workers report in polls that their time spent working in meetings could be more productive?
a. 35%
b. 55%
c. 75%
d. 95%
Q:
All of the following are needs fulfilled by primary groups except
a. achievement
b. belonging
c. inclusion
d. affection
Q:
Leaders have expert power if they have earned certificates or degrees in the subject areas for which they are providing information.
Q:
A designated leader is someone who has been appointed or elected to a leadership position.
Q:
One problem I see with Cindys idea is an example of a coordinating statement.
Q:
Group leaders must identify the groups task and create group member cohesion, among other duties.
Q:
Within-group diversity consists of observable characteristics and implicit characteristics.