Question

Which of the following statements about the importance of listening is NOT true?

a. Employers tend to rank listening skills as one of the most important factors in effective management.

b. A survey of family interaction showed that listening was the most important communication skill.

c. Listening has little to no effect on our physical health beyond avoiding sounds that may induce hearing loss.

d. Listening skills are important in the workplace for promoting safety, productivity, and satisfaction.

Answer

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