Question

Which of the following statements best defines people-oriented listeners?

a. They focus on the feelings their conversational partners may have about what they are saying.

b. They focus on the ultimate point a speaker is trying to make.

c. They focus on and evaluate the facts and evidence.

d. They prefer brief and hurried conversations and often use nonverbal and verbal cues to signal that their partner needs to be more concise.

Answer

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