Question

Which of the following statements is true of knowledge management?

a. Use of social networking sites such as Facebook or MySpace in organizations hinders knowledge management.

b. It involves acquiring knowledge, studying problems, attending training, and using technology only within work.

c. It does not require positions like chief information officer (CIO) and chief learning officer (CLO) as knowledge transfer is spontaneous.

d. Creating communities of practice and using after-action reviews at the end of each project facilitates knowledge management.

Answer

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