Question

Which of the following statements is true of using marketing to shape perceptions and expectations?

A. Preannouncements reduce excitement about a product before its release.

B. A firm that aggressively promotes its products loses its actual installed base and its perceived installed base.

C. A firm should avoid using vaporware if other vendors beat the firm to market and the firm fears that customers may select a dominant design.

D. A firm can signal its commitment to an industry by making substantial investments that would be difficult to reverse.

Answer

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