Question

Which of the following statements regarding JIT in services is true?

A) Restaurants do not use JIT layouts because they interfere with creation of a good servicescape.

B) Excess customer demand in services such as air travel is met by dipping into safety stocks.

C) All of the JIT techniques for dealing with suppliers, layout, inventory, and scheduling are used in services.

D) Scheduling is not relevant to effective use of JIT in services.

E) All of the above are false.

Answer

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