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Question
Which of the following statements regarding supply chain customer service is most accurate?
A. The output of a supply chain is measured in total units sold.
B. Customer service must be balanced against total logistics cost factors.
C. The output of a supply chain is measured either in total units sold or total number of customers served.
D. A firm's goal should be to provide superior customer service regardless of costs.
E. Customer service is the responsibility of marketing channel members and not the supplier network.
Answer
This answer is hidden. It contains 154 characters.
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