Question


Which of the following statements should a salesperson use to simply accept the objection?
A. "I think I might be able to explain that better to you after showing you this diagram."
B. "Yes, you're right, it is lighter. Customers haven't mentioned that as a problem - why do you think it might be?"
C. "That's true. It does have a shorter shelf life, but that really hasn't been a problem. It is so popular it never stays on the shelf that long anyway."
D. "Where did you hear that? Your source must have erroneous information."
E. "As I was saying, "u00a6."

Answer

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