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Question
With respect to product quality, Deming believed that a company should never ________.
A) pay more attention to quality than to price
B) be satisfied with its current level of quality
C) try to fix a product if it "ain't broke"
D) put quality ahead of profits
Answer
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Related questions
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B) A weak economy is also 33 percent likely.
C) A weak economy is now 40 percent likely.
D) A weak economy is now 0 percent likely.
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Fayol's management processes are completely equivalent to Mintzberg's management roles.
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Defining goals is a key part of the organizing function of management.
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The General Manager (Scenario)Michelle is the general manager of a power plant. This morning, she will meet with city officials to discuss environmental issues. After the meeting, she will confer with the plant's section managers to address the concerns of the city representatives. This afternoon, Michelle will meet with a team leader to go over a complaint filed by an employee. After the complaint meeting, Michelle plans to spend time in the library and on the Internet researching new technologies that can be used to improve the performance of her plant.When Michelle learns from city officials about how her plant's operations may be affecting the environment, she is performing which management role?A) leaderB) resource allocatorC) entrepreneurD) liaison
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Personal judgments and emotions should always be strictly ignored in a decision-making process.
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A) tasks they perform
B) territories they serve
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Early users of work specialization in the early twentieth century found that the practice ultimately resulted in ________.
A) higher profits and better employee morale
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A) Three step model
B) Calm-waters
C) White-water rapids
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Employees in an organization with a matrix design can have two bosses for the same job.
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A strength of a functional structure is that it avoids duplication of activities.
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Eric the Redd (Scenario)Eric Redd graduated from college and was hired by a corporation that manufactured parts for the automotive industry. The employees on the assembly line seemed bored, and their motivation was low. Eric's employer decided to try to reorganize to increase productivity. During his career, Eric will see his job change from an engineer to a more complex job assignment.Eric, who is trained as an engineer, is now in a group with production workers and marketing specialists from different departments designing a new product that the company plans to offer. This situation could be described as a(n) ________.A) alternative assignmentB) collective assignmentC) advanced assignmentD) project assignment
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Education is a good way to overcome resistance to change due to misinformation.
Q:
One reason people resist change is that it goes against our habits.
Q:
Which method of reducing resistance to change is most likely to backfire on the manager who uses it?A) education and communicationB) negotiationC) participationD) manipulation