Question

You are shopping in a department store. A salesperson approaches you and begins

to give you a hard sell to convince you to buy a very expensive outfit. You find

yourself wishing you were in another county rather than listening to this annoying

person. The salespersons communication is an example of which of the following

defensive communication patterns?

a. Provisionalism

b. Manipulation

c. Indifference

d. a and b

Answer

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