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Question
Your group has a difficult group member. He complains repeatedly, bullies group members into
supporting his positions during discussions, and dominates the discussion, often interrupting other
members. Your group should address this difficult individual by
a. letting the troublemaker have his way so these initial victories might incline him to be less
combative
b. trying to change the difficult member into a likeable person
c. allowing the troublemaker to voice complaints to the entire group whenever disgruntled, hoping
he will run out of steam
d. confronting the difficult member about his unacceptable behavior
Answer
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