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Q:
Which of the following words is misspelled?
A) accommodate
B) exaggerate
C) occurrence
D) receive
Q:
The abbreviation for manager is _________________
A) mngr.
B) mgr.
C) man.
D) mng.
Q:
In the following sentence, which words should not be capitalized? "After talking with President Hilda Bruckner, he decided that the Insurance industry would provide a suitable career for someone who was a Graduate of the Department of Business at Gable University."
A) insurance, department
B) president, university
C) graduate, department
D) insurance, graduate
Q:
Which of the following terms should not be hyphenated?
A) non-union
B) pro-Liberal
C) self-assured
D) ex-wife
Q:
Which of the following punctuation marks is used to separate a dependent clause at the beginning of a sentence from the rest of the sentence?
A) semicolon
B) colon
C) comma
D) dash
Q:
What is the problem with this sentence? "We can give him a small raise, he deserves it."
A) comma splice
B) sentence fragment
C) dangling modifier
D) nothing
Q:
Which of the following is not a complete sentence?
A) The bigger they come, the harder they fall.
B) Put it in the mail right away.
C) Come here.
D) Depending on the circumstances.
Q:
Use the superlative form of an adjective when _________________________
A) comparing two items.
B) modifying a single noun.
C) comparing three or more items.
D) modifying a pronoun.
Q:
Which of the following words is an adjective?
A) too
B) silently
C) poor
D) badly
Q:
The past tense of lie and the present tense of lay ___________________
A) look very different.
B) look very different but sound alike.
C) look and sound alike.
D) do not sound alike.
Q:
What is the tense of the verb in this sentence? "We issued the policy Monday afternoon."
A) present
B) past
C) future
D) past perfect
Q:
Which of the following possessive phrases is not correct?
A) a year's recommendations
B) two years' recommendations
C) its recommendations
D) it's recommendations
Q:
Which of the following is the most gender-neutral (and correct) sentence?
A) A manager must use his best judgment.
B) Each department head must hire her or his own staff.
C) Every shopper will be issued her own personal credit card.
D) Each technician has their own tool kit.
Q:
There are no mispelled words in this sentence.
A) True
B) False
Q:
A writer implies; a reader, in seeing between the lines, infers.
A) True
B) False
Q:
A common mistake is to write "alot" instead of "a lot."
A) True
B) False
Q:
If you need to divide the word sincerely at the end of a line, you divide it at the ly.
A) True
B) False
Q:
A period goes inside quotation marks if the whole sentence is quoted but outside the quotation marks if only the last part of the sentence is a quote.
A) True
B) False
Q:
You need not include a comma when a date consists only of the month and year.
A) True
B) False
Q:
A semicolon is used to separate independent clauses when the second one begins with a word such as "however" or "therefore."
A) True
B) False
Q:
A comma splice is the use of a comma to separate two independent clauses.
A) True
B) False
Q:
Among is used to refer to two people.
A) True
B) False
Q:
Using double negatives gives a strong impression of illiteracy.
A) True
B) False
Q:
Some adverbs don"t end in ly at all. An example is the word too.
A) True
B) False
Q:
Many adverbs are formed by adding "ly" to adjectives.
A) True
B) False
Q:
Verbs in ing (present participle) form can be used as adjectives.
A) True
B) False
Q:
The difference between "lie" and "lay" is that "lie" is an intransitive verb and "lay" is a transitive verb.
A) True
B) False
Q:
The verb "do" is an example of a regular verb.
A) True
B) False
Q:
The pronoun "who" is in the nominative case; the pronoun "whom" is in the objective case.
A) True
B) False
Q:
The plural of "son-in-law" is "sons-in-law," but the possessive is "son-in-law's."
A) True
B) False
Q:
List the two functions of an application letter's final paragraph.
Q:
Briefly explain the primary differences between solicited application letters and unsolicited application letters.
Q:
__________ behavior has a significant effect on the interviewer's opinion of you.
Q:
Dress __________ and be well groomed for every interview.
Q:
When resigning from your current job, it is vital to give your employer at least __________ __________ notice.
Q:
A job application letter follows the __________ organizational plan.
Q:
A(n) solicited application letter is sent in response to an announced opening, whereas a(n) unsolicited application letter is sent to an organization that has not announced an opening.
Q:
To accompany your rsum, you can prepare an individualized __________ letter.
Q:
In a letter of __________ from a job you use the bad-news plan.
Q:
A letter declining a job offer follows the __________ plan.
Q:
A letter accepting a job offer follows the __________ plan.
Q:
If you receive a job offer but are waiting to hear from other possible employers, request a(n) __________ __________.
Q:
If you haven't heard from an employer within two weeks after an interview, send a letter of __________.
Q:
Following a job interview, send a(n) __________ note even if you feel you have little chance of landing the job.
Q:
Inquiries about an applicant's religious affiliation, national origin, marital status, and so on are considered to be __________ interview questions.
Q:
You are more likely to be invited back for a second job interview if your __________ signals convince the interviewer that you are alert, assertive, confident, and responsible.
Q:
In a(n) __________ interview, candidates are asked how they would handle real-life work problems.
Q:
In a(n) __________ interview, the candidate is asked pointed questions designed to irk or unsettle him or her.
Q:
In a(n) __________ interview, several candidates are interviewed simultaneously to see how they interact.
Q:
In a(n) __________ interview, the interviewer poses broad questions and encourages the applicant to talk freely.
Q:
In a (n) __________ interview, the interviewer controls the situation by asking a series of prepared questions in a set order.
Q:
__________ __________ interviews, such as those on college campuses, are a means of eliminating unqualified applicants.
Q:
If your application letter and rsum fail to bring a response within a month or so, you __________________
A) call to find out why you haven't heard from the prospective employer.
B) write a follow-up letter.
C) cross this particular job possibility off your list.
D) send another copy of your application letter and rsum.
Q:
You are likely to impress an interviewer by being _______________________
A) open, enthusiastic, and interested.
B) boastful, intelligent, and courteous.
C) clean, speaking clearly and slowly, and smiling.
D) honest, well educated, and good looking.
Q:
In the closing paragraph of your application letter, you __________________
A) thank the reader for taking the time to read your rsum.
B) apologize for your lack of experience.
C) ask for an interview and make the interview easy to arrange.
D) introduce the subject of salary.
Q:
In the middle section of a job application letter, you __________________
A) summarize your qualifications that are directly related to the job and provide specific evidence of job-related qualities.
B) give your entire work history, in case the employer doesn't read your rsum.
C) mention any ways in which you do not meet the job qualifications but point out that you are willing to learn.
D) do all of the above.
Q:
A solicited letter written in response to a job advertisement begins __________________
A) by identifying the publication in which the ad ran.
B) by identifying the writer of the letter.
C) with an attention-getting device.
D) with a request for a job application.
Q:
Which of the following would be the most effective opening for an unsolicited application letter?
A) "Hi! Let me introduce myself. My name is Clydene Desmond, and I'd like to apply for any positions you may have for graphic artists."
B) "I hear you've been looking for a graphic artist. Look no further."
C) "I've just graduated from the Pasadena School of Graphic Arts, and somebody gave me your name as a company that could use my services."
D) "As a recent honors graduate of one of the top graphic arts programs in the country, I could make a strong contribution to Westec's publications division."
Q:
The main difference between solicited and unsolicited application letters is in __________________
A) the length.
B) the way qualifications are presented.
C) the way the letter begins.
D) the way the letter closes.
Q:
Sending an unsolicited application letter to an employer means _______________________
A) that you"ll need to do some research to identify the requirements the position is likely to have.
B) you are likely to irritate the personnel office staff.
C) that your letter will not get read.
D) that you have a better chance of getting hired because you are demonstrating your desire for the position.
Q:
You'll impress prospective employers with your application letter if you __________________
A) use a gimmicky layout.
B) show that you know something about the organization.
C) use a personal, "chummy" tone.
D) do all of the above.
Q:
Which of the following letters would follow the bad-news plan?
A) Letter accepting a job offer
B) Letter of resignation
C) Letter requesting a time extension
D) All the above
Q:
In a letter of resignation, you __________________
A) follow the direct plan.
B) air your gripes with the organization.
C) state your intention to leave and the termination date.
D) do all of the above.
Q:
Which of the following letters would not follow the direct plan?
A) Inquiry
B) Request for time extension
C) Letter of acceptance
D) Letter declining a job offer
Q:
When writing a letter declining a job offer, you begin with __________________
A) an apology.
B) a buffer.
C) a statement of the bad news.
D) a cheery greeting.
Q:
When writing a letter accepting a job, keep in mind that __________________
A) it begins with a buffer.
B) it constitutes a legally binding contract between you and the employer.
C) it is written within two weeks of receiving the job offer.
D) all of the above are true.
Q:
Letters asking for time to consider other job offers follow the format for __________________
A) direct requests.
B) bad-news messages.
C) persuasive messages.
D) goodwill messages.
Q:
Use an inquiry letter as a follow-up to a job interview if you __________________
A) would like to have more information about the job.
B) are running low on funds and really need the job.
C) have received a job offer from another firm and need to make a decision.
D) want to bring your name to the interviewer's attention once again.
Q:
Within two days after an interview, you __________________
A) have a friend call to see whether you got the job.
B) write a follow-up letter (using the format for persuasive messages) and include another copy of your rsum.
C) write a short note of thanks (using the format for routine messages).
D) assume that you didn't get the job if you haven't heard anything.
Q:
When you discuss salary requirements with a job recruiter, you __________________
A) let the interviewer raise the topic first.
B) say that you expect to receive the standard salary for the job.
C) try to negotiate a higher salary if you are not satisfied with the offer and are in a good bargaining position.
D) do all of the above.
Q:
On your second or third visit to an organization, if you haven't been told by the end of an interview whether you got the job, you __________________
A) don't bring up the topic.
B) mention that you have another job offer and need to give the other company an answer by a specific date.
C) ask tactfully when you can expect to learn of the decision.
D) ask whether you did anything wrong during the interview.
Q:
When a job interviewer indicates the interview is coming to a close, you __________________
A) try to prolong the interview, since the more the interviewer interacts with you, the better impression you'll make.
B) leave as quickly as possible.
C) prepare to leave but try to determine what will happen next.
D) ask how you did.
Q:
In general, the following topics should not be directly or indirectly introduced by an interviewer: __________________
A) age.
B) a prior criminal record.
C) child-care arrangements.
D) all of the above
Q:
The longest phase of a job interview is __________________
A) the warm-up.
B) the question-and-answer stage.
C) the close.
D) none; all are about the same length.
Q:
Most interviewers begin making a decision about the applicant __________________
A) within the first minute.
B) during the question-and-answer stage.
C) during the final minutes of the interview.
D) after the candidate has left.
Q:
The three steps of a successful employment interview are __________________
A) screening, selection, offer.
B) warm-up, question-and-answer, close.
C) questions, conclusion, follow-up.
D) none of the above apply.
Q:
If you are a smoker and must go to a job interview __________________
A) ask the interviewer politely if you can smoke.
B) smoke only if the interviewer smokes.
C) refrain from smoking.
D) smoke just prior to the interview to calm yourself.
Q:
When going to a job interview, __________________
A) take along samples of your work.
B) don't bring copies of your rsum; you can assume the interviewer already has one.
C) try not to be more than five or ten minutes late.
D) do all of the above.
Q:
When choosing the clothing you will wear for an interview, the best policy is to __________________
A) pick something that will make you stand out from the crowd.
B) wear only dark colours.
C) dress as you expect your interviewer to be dressed.
D) dress conservatively.
Q:
You are more likely to have a successful interview if you __________________
A) refrain from smiling.
B) maintain eye contact with the interviewer.
C) avoid using hand gestures.
D) do all of the above.