Q&A Hero

Q: When concluding a speech, don't bore your audience by restating points you already made in the body of the speech. A) True B) False

Q: It's best to plan your close carefully so your audience leaves with your main idea fresh in their minds. A) True B) False

Q: The ending is the least important part of a speech. A) True B) False

Q: To keep an audience's attention, try to present every point in light of the audience's needs and values. A) True B) False

Q: Transitional words and sentences are less important in oral presentations than in written reports. A) True B) False

Q: Giving your audience a preview of what you'll be talking about will reduce their interest and attention. A) True B) False

Q: Having someone else introduce you lets you avoid appearing boastful. A) True B) False

Q: You must establish credibility quickly; people tend to decide within a few minutes whether you"re worth listening to. A) True B) False

Q: If you are addressing a group of business executives about a serious matter, it's best to break the ice by telling a joke or a personal anecdote. A) True B) False

Q: In a formal speech, it is important to impress your audience with your extensive and even obscure vocabulary. A) True B) False

Q: In general, you use a casual style when speaking to small groups and a formal style for large groups. A) True B) False

Q: The speaking outline is not an appropriate place to include notes about the visual aids. A) True B) False

Q: A presentation outline performs a very different function from an outline for a written report. A) True B) False

Q: Limit the number of main points to three or foureven when the speech or presentation is lengthy. A) True B) False

Q: All speeches and presentations are organized the same way you would organize letters or memos. A) True B) False

Q: Organize short presentations the same way you would a letter or brief memo. A) True B) False

Q: As a general guideline, when delivering a speech allow yourself 10 minutes per slide. A) True B) False

Q: Developing the main idea of a presentation by using a "you" attitude helps keep the audience's attention. A) True B) False

Q: The main idea for a speech links your subject and purpose to the audience's frame of reference. A) True B) False

Q: Organizing an oral message is similar to organizing a written message. A) True B) False

Q: It's not as important to research your audience for an oral presentation as it is for a written one. A) True B) False

Q: The three-step oral presentation process is quite similar to the three-step writing process. A) True B) False

Q: List 5 guidelines for creating effective slides.

Q: Give 8 suggestions for becoming a more confident speaker.

Q: List and briefly explain five strategies for holding your audience's attention.

Q: Describe the four steps to organizing a presentation effectively.

Q: When planning a presentation, what does it mean to "analyze the situation?" Briefly explain each of the tasks involved.

Q: List at least three guidelines for effectively handling questions following a business presentation.

Q: Briefly describe the benefits and challenges of giving business presentations online.

Q: Generally speaking, what font sizes are best for the text in an electronic presentation?

Q: List three types of visuals commonly used in business presentations.

Q: List two goals to achieve in the body of a business presentation.

Q: What three tasks should an effective speech introduction accomplish?

Q: Briefly explain the difference between a planning outline and a speaking outline.

Q: In a longer presentation, how does your purpose influence the way you organize your material?

Q: When making presentations to international audiences, language fluency might vary widely. List 5 tips for making presentations around the world.

Q: List the four steps involved in planning an oral presentation.

Q: During a speech, take particular care to maintain ___________ with friendly audience members.

Q: You can overcome __________ by concentrating on your message and your audience, not on yourself.

Q: If you are asked to speak without any advance warning, your talk will be___________.

Q: Printed __________ are an efficient way to offer your audience additional material without overloading your slides with information.

Q: __________ instruct your computer to jump to another slide in your presentation, to a website, or to another program entirely.

Q: ___________ control how one slide replaces another in an electronic slide show.

Q: A(n) ____________ is a series of computerized slides.

Q: Using __________ __________ such as flip charts and slides can help you create audience interest, illustrate points, and increase your audience's ability to remember information.

Q: Whatever the topic of your speech, you should always try to end on a __________ note.

Q: At the beginning of a speech, you need to establish __________ with your audience.

Q: The __________ ___________ to your speech captures the audience's attention and inspires confidence.

Q: For a large audience and an important event, your tone will be __________.

Q: A presentation outline helps you plan your ___________ notes.

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Q: The __________ __________ of a speech is a you-oriented statement that points out how the audience can benefit from your subject and purpose.

Q: If you face a hostile question ___________________ A) be prepared to avoid it. B) treat the questions as a joke and quickly change questioners. C) maintain professionalism. D) turn the question into a question.

Q: A question-and-answer period after a speech ___________________ A) is usually unnecessary. B) is helpful only if the purpose of the speech is to motivate or entertain. C) is one of the most important parts of any presentation. D) is included only for small audiences.

Q: Which of the following is a good way to deal with speaking anxiety? A) Prepare less material to avoid confusion. B) Concentrate on your nervousness. C) Take a few deep breaths before speaking. D) Use big words to impress the audience.

Q: The easiest and most effective delivery mode for most speakers is __________________ A) presenting in an online meeting. B) speaking from carefully prepared notes. C) impromptu speeches. D) using someone else's slides.

Q: Sans serif fonts are usually ___________________ A) more difficult to read than serif fonts. B) offered in small sizes. C) easier to read than serif fonts, D) lower resolution than serif fonts.

Q: When selecting design elements for your visuals, contrasting colours _________________ A) decrease readability. B) increase readability. C) can be confusing. D) usually includes blue.

Q: When preparing graphic visuals for oral presentations ___________________ A) eliminate anything that is not absolutely essential to the message. B) just use larger versions of the graphics you would include in a written report. C) try to include as many ideas as possible in each visual. D) stick to line and bar charts.

Q: Using electronic presentation software ___________________ A) is too difficult for most speakers. B) allows you to incorporate photos, sound, video, and animation into your presentations. C) allows you to make each slide much more complicated than you would a visual for a printed report. D) is all of the above.

Q: What is the visual of choice for most business situations? A) Podcasts B) Electronic presentations C) Overhead transparencies D) Chalkboards

Q: You always close your speech ___________________ A) on a positive note. B) by leaving the audience with a feeling of incompleteness, which you can resolve in the question-and-answer period. C) with something dramatic or flamboyant. D) by introducing some new ideas for the audience to think about.

Q: If your speech or presentation requires the audience to reach a decision or take some specific action, ___________________ A) go directly to the question-and-answer session after you cover the main points of your speech. B) close your speech on a note of uncertainty. C) close your speech by explaining who is responsible for doing what. D) lead people to believe that the decision will be easy to carry out.

Q: When you have covered all the main points in your speech, ___________________ A) reinforce your theme by repeating and summarizing the three or four main supporting points. B) wrap up as quickly as possible. C) avoid using such phrases as "to sum it all up" and "in conclusion." D) do all of the above.

Q: To hold your audience's attention during the body of your speech, ___________________ A) make at least seven or eight main points. B) include numerous abstract ideas. C) relate your subject to your audience's needs. D) do all of the above.

Q: "Now that we've reviewed the problem, let's take a look at some solutions" is an example of ___________________ A) a poor transition. B) a good transition between major sections of a speech. C) a small link between sentences or paragraphs in a speech. D) the kind of wording that should never appear in a speech.

Q: As a speaker, your credibility depends on ___________________ A) having outstanding credentials. B) arousing interest in the audience. C) quickly establishing a good relationship with the audience. D) the points you make in the main body of your speech.

Q: In the introduction to your speech ___________________ A) discuss the three or four main points on your outline. B) establish credibility. C) ask for audience input. D) boast about your qualifications.

Q: To arouse interest at the start of a speech, whether it's serious or light, ___________________ A) always start things off with a joke. B) do something dramatic. C) tease the audience by not mentioning specifically what you'll be talking about. D) appeal to human nature and encourage the audience to take the subject personally.

Q: In both formal and informal presentations ___________________ A) the indirect approach is never used. B) organization is not important. C) choose your words carefully. D) speakers are separated from the audience by a lectern.

Q: If you"re speaking to a small group, particularly people you already know ______________ A) use a casual style that encourages audience participation. B) ask them to hold questions until the end of your presentation. C) use formal language to build your credibility. D) make sure you enforce the rules of no talking or cell phones.

Q: When preparing a detailed planning outline for your speech, keep in mind that ___________________ A) you may want to prepare a simpler speaking outline. B) you should keep each item to two- to three-word descriptions of what you will say. C) you can leave out all transitions. D) this is not the place to include "stage directions."

Q: When organizing a speech, use the direct approach _________________ A) to entertain the audience. B) when the audience is resistant. C) whenever possible. D) when your speech is lengthy.

Q: Longer speeches and presentations are organized like ___________________ A) reports. B) memos. C) letters. D) email messages.

Q: The average speaker talks at a rate of about ___________________ A) 50 words a minute. B) 10 double-spaced pages an hour. C) 2000 words an hour. D) between 125 to 150 words per minute.

Q: When organizing a speech or presentation, your first step is to ___________________ A) develop an outline. B) define the main idea. C) write the introduction. D) decide on the delivery style.

Q: Analyzing your audience helps you ___________________ A) gear the style and content of your speech to audience needs and interests. B) remember to keep your speech or oral presentation short. C) define your purpose. D) prepare a detailed, informative outline.

Q: When you prepare a speech or presentation, your first step involves ___________________ A) defining your purpose. B) analyzing your situation. C) planning the content, length, and style of your speech or presentation. D) all of the above.

Q: Speeches and oral presentations are much like any other messages in that ___________________ A) they require similar planning. B) the size of the groups to which they are delivered is similar. C) the interaction between the audience and speaker is similar. D) they deal with emotional or personal issues to a similar extent.

Q: It's often a good idea to repeat the question aloud to confirm your understanding during the question-and-answer period following your speech. A) True B) False