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Q:
According to the definitions in the text, a multidomestic firm is an organization that attempts to standardize operations worldwide in all functional areas.
Q:
A global company is an organization that attempts to standardize and integrate operations worldwide in most or all functional areas.
Q:
The term international company refers to both global and multidomestic companies.
Q:
A multidomestic company is an organization that attempts to standardize and integrate operations worldwide in all functional areas.
Q:
The term international business is used to describe an organization with multicountry affiliates, each of which formulates its own business strategy based on perceived market differences.
Q:
A company headquartered in another country is known as a foreign business.
Q:
Foreign business refers to the operations of a company outside its home or domestic market.
Q:
A business whose activities are carried out across national borders is known as an international business.
Q:
An international company is an organization with multicountry affiliates, each of which formulates its own business strategy based on perceived market differences.
Q:
As the term is used in the text, foreign business is business whose activities are carried out across national borders.
Q:
All managers need to have a basic knowledge of international business.
Q:
The rsum should be based on what a candidate is looking for, not what the employer is looking for.
Q:
How should a candidate use a mobile device to extend the information in a rsum?
A) To instant message a potential hiring manager
B) To enhance the personal brand on an online portfolio
C) To indicate eagerness for the job by being available at all times
D) To instantly reply to any queries about the rsum
E) To embed links in a rsum that can lead an employer to other sites
Q:
Which of the following will help a candidate avoid losing an opportunity as recruiters narrow the list of candidates they will pursue?
A) Increasing the number of network connections
B) Sending rsum to a general audience
C) Building a personal brand by continuously sending tweets to the recruiter
D) Being late for an interview only because a previous interview went longer than planned
E) Assuming that every employer will conduct an online search on candidates
Q:
________ is the process of making informal connections with a broad sphere of mutually beneficial business contacts.
A) Networking
B) Canvassing
C) Interviewing
D) Surveying
E) Applying
Q:
Applicant tracking systems help employers by
A) charting each applicant's progress through the hiring process.
B) mapping out promising career paths for each applicant.
C) sifting through the many rsums they receive each year.
D) automatically eliminating rsums older than one year.
E) comparing one candidate to others in the system.
Q:
The best way to find job opportunities is usually
A) searching online job boards such as Monster and applying before others get the chance to see the openings.
B) looking in the newspaper.
C) waiting to hear about them from people you know.
D) identifying companies you want to work for and focusing your efforts on them.
E) send your rsum to every company you would like to work for.
Q:
Business-related blogs and microblogs
A) are generally not very helpful to job applicants.
B) can help you get comfortable with the jargon and buzzwords in a particular field.
C) can be useful in a job search, but only for those seeking positions in technical fields.
D) are very difficult to find online.
E) always provide accurate and up-to-the minute information about a company.
Q:
Using networking to make informal connections with mutually beneficial business contacts is more important than ever because
A) having a social media profile looks good on your rsum.
B) most employers prefer to ask current employees for recommendations first.
C) the vast majority of jobs are advertised on social networking sites.
D) networking is all about finding people who can help you.
E) it allows you to build and increase your online endorsements.
Q:
By definition, a rsum is a
A) personal journal about a person's education, employment background, and job qualifications.
B) structured summary of a person's education, employment background, and job qualifications.
C) random sample of a person's education, employment background, and job qualifications.
D) comprehensive catalog of a person's education, employment background, and job qualifications.
E) description of the type of work they would like to do.
Q:
The best time for college students to begin developing a job-search strategy is
A) about six months prior to graduation.
B) noweven if they are a year or more away from graduation.
C) no earlier than the second semester of their junior year.
D) immediately after graduation.
E) during the last semester of college
Q:
Which of the following can help show your problem solving and project management skills on your rsum even when you don't have much paid work experience?
A) Trade shows
B) Networking
C) Blogging
D) Volunteering
E) Utilizing mobile apps for the job search
Q:
When governments work to ensure consumers know who is behind the information they receive through social media, what is the government promoting?
A) Blogger's rights
B) Transparency
C) Compensation for reviews
D) Intellectual property rights
E) Libel
Q:
Which type of communication includes comments about others that are FALSE and potentially damaging?
A) Defamation
B) Transparency
C) Auditing
D) Employment
E) Intellectual
Q:
A) Contracts
B) Stealth marketing
C) Ethics audits
D) Transparency
E) Intellectual property
Answer: E
Q:
Why are bloggers legally required to let readers know if companies have compensated them for product reviews?
A) To prevent plagiarizing information provided by bloggers
C) To maintain the privacy needs of the blogger
D) To promote transparency and ethics in social media reviews
E) To increase the instances of ethical dilemmas between the blogger and the organization
Answer: D
Q:
Which of the following can help employees determine the right course of action to take in an ethical dilemma?
A) An ethics audit
B) Promotional communication
C) A code of ethics
D) Contracts
E) A defamation policy
Q:
Which of the following is one of the required elements needed to help ensure ethical communication in an organization?
A) A promotional communication policy
B) Ethical individuals
C) Employment contracts
D) Contracts
E) Intellectual property rights
Q:
Which of the following represents a set of choices that are conflicting, yet ethical and valid?
A) An ethical dilemma
B) Transparency
C) An ethical lapse
D) Stealth marketing
E) An ethics audit
Q:
What is the concept of communicating openly to give all participants access to the information they need to accurately process the messages they receive?
A) Stealth marketing
B) Ethical dilemma
C) Promotional communication
D) Ethical auditing
E) Transparency
Q:
Failing to report all data a manager needs to make a good decision is an example of
A) plagiarizing.
B) selective misquoting.
C) distorting visuals.
D) omitting essential information.
E) misrepresenting numbers.
Q:
What is another name for the accepted principles of conduct that govern behavior in society?
A) Leadership
B) Transparency
C) Ethics
D) Audits
E) Contracts
Q:
Why is it important to connect with people personally instead of always using technology tools?
Q:
A solicited letter is written by a job seeker who is trying to tap into the hidden job market.
Q:
Referral interviews work only for job candidates who know powerful people very well.
Q:
An interview that starts out as an information interview can turn into a referral interview.
Q:
An information interview can give you facts and insights about a specific type of work that you can use in an application letter.
Q:
The hidden job market may actually include job openings that have been created with specific people in mind for them.
Q:
Most job openings - particularly those that are higher up the ladder - are advertised extensively in order to reach the most qualified candidates.
Q:
It is important to learn the name and correct job title of a specific individual in the company who will be receiving your job application letter.
Q:
The rsum uses short, parallel phrases and sentence fragments whereas the letter uses complete sentences in well-written paragraphs.
Q:
A rsum usually contains more in-depth details about your experience and activities than an application letter does.
Q:
Job application letters are prepared and submitted in place of a rsum.
Q:
Job letters can be seen as evidence of your written communication skills.
Q:
Which of the following is true of the voting process?
A. It is a short and quick process.
B. It ensures people in the minority are content.
C. It makes all participants committed to the plan.
D. It takes a long time to arrive at a consensus.
E. It leaves people in the majority dissatisfied.
Q:
George Morgan works at the marketing branch of a fashion house and attends a discussion on different ways to launch a new line of clothing. The team needs a member who can challenge the different modes put forward to market the product. He willingly opts to play the role. Which of the following would Morgan most likely play?
A. Dark horse
B. Rabble rouser
C. Devil's advocate
D. Jack of all trades
E. Second fiddle
Q:
Which of the following tasks does an informational leader undertake?
A. Check if tasks are carried out on time
B. Check and resolve conflicts
C. Evaluate texts and ideas
D. Maintain coordination
E. Check people's feelings
Q:
Green Cross, an environmental non-governmental organization, is planning on starting a Sustainable Agriculture Campaign in Ireland. The Campaign directors now need to decide on an interpersonal leader for the campaign. Which of the following roles should the leader be able to undertake?
A. Disagree with all solutions put forward
B. Take every opportunity to be the first to speak
C. Make jokes and help divert the team from the task
D. Insist on his way of undertaking tasks
E. Monitor the team's tasks and resolve conflicts
Q:
George Banks recently attended a team meeting which required participants to discuss and share ideas on ways to increase sales of the company's eco-friendly line of clothing. Banks' behavior throughout the meeting was considered unproductive. Which of the following negative actions did he most likely undertake?
A. Clowning
B. Synthesizing
C. Summarizing
D. Checking feelings
E. Coordinating
Q:
Which of the following is a negative action that can hurt a team's product and process?
A. Summarizing
B. Synthesizing
C. Withdrawing
D. Evaluating
E. Coordinating
Q:
Matthew Scott is a member of the "Campaign against Whaling Project" and recently attended a team meeting on organizing a press conference to launch the campaign publically. However, the project manager was disappointed with Scott's behavior in the meeting because he obstructed the team's communication process. Which of the following did Scott most likely do at the meeting?
A. Asked questions and made clarifications
B. Participated in sharing and listening to ideas
C. Suggested possible solutions to problems
D. Took every opportunity to be the first to speak
E. Coordinated contributions of team members
Q:
Positive roles of individuals that help a team achieve its task goals consist of:
A. taking every opportunity to be the first to speak.
B. disagreeing with all solutions to make them more concrete.
C. restating major points and summarizing decisions.
D. insisting on responding to everyone else's comments.
E. insisting on one's own arguments and points put forward.
Q:
Members of the "Koala Habitat Conservation" project in Australia are working on the last phase of their campaign. They are currently finalizing ways to create public participation on the issue and making the wildlife department revive regulatory laws on poaching. They are undertaking these decisions carefully because they understand that the success of this phase determines how well the group's decision will be implemented. Which of the following phases is the team most likely working on?
A. Aggregation
B. Coordination
C. Initiation
D. Formation
E. Formalization
Q:
The David Anderson Foundation has recently started a large scale project on tackling climate change. Team members of the project are currently working on considering numerous options to tackle the issue. They are debating solutions such as shifting to renewable energy, limiting the use of coal, and awareness about overconsumption. Which of the following phases is the team most likely working on?
A. Finalization
B. Aggregation
C. Coordination
D. Formation
E. Formalization
Q:
_____ is the longest phase during which most of a team's work is undertaken.
A. Aggregation
B. Formalization
C. Formation
D. Coordination
E. Finalization
Q:
Good communication helps in making efforts more effective.
Q:
Individual communications are not liable to any legal hassles like communication by organizations.
Q:
While preparing a document, it is recommended that the main point be placed in the middle of a long first paragraph which prevents a reader from skipping information.
Q:
It is best to use a legalistic style of writing which helps create a good document.
Q:
Poor messages make an audience guess what a writer wants to convey.
Q:
Poor writing may need to be rewritten and frequently cycled to other people for help.
Q:
How quickly a document can be read is determined by the difficulty of the subject matter and by the document's organization and writing style.
Q:
The cost of hardware in e-mail storage is much higher compared to the cost in administering and maintaining archives.
Q:
Oral communication is always for internal audiences in an organization whereas written communication is strictly created for external audiences.
Q:
Entry-level jobs in contrast with senior-level jobs do not require skills in reasoning, mathematics, and communicating.
Q:
Interpersonal nonverbal communication consists of e-mail messages, memos, and letters.
Q:
________ is crucial during the warm-up stage of an employment interview.
A) Positive body language
B) Sensory awareness
C) An awesome smartphone
D) A digital rsum
Q:
While you're interviewing for employment, record ________ in a notebook or simple database about each company.
A) contact information for each interviewer
B) the status of follow-up communication
C) upcoming interview appointments
D) all of the above.
Q:
If you receive an offer of employment, your ability to negotiate salary and benefits will depend on
A) the company's compensation policies.
B) the strength of the job market.
C) the demand for your skills.
D) all of the above.
Q:
If you do all of the following EXCEPT ________, you'll be able to ask and answer questions effectively during an employment interview.
A) taking control of the conversation
B) pausing before answering difficult questions
C) avoiding one-word answers as much as possible
D) waiting until the interviewer finishes a question before answering it
Q:
Using the list below, identify the question that would be lawful for an employer to ask during a job interview.
A) Did you graduate from high school?
B) What is your maiden name?
C) Do you have physical or mental disabilities?
D) Are you taking any prescription drugs?
Q:
The employer should not ask you questions about
A) your marital status.
B) your ethnicity.
C) your religion.
D) any of the above.
Q:
The longest phase of a job interview is usually
A) the warm-up.
B) the question-and-answer stage.
C) the close.
D) none; all are about the same length.
Q:
Which one of the following interview questions is discriminatory?
A) Did you graduate from high school?
B) This job requires that you speak Spanish. Do you?
C) Do you have physical or mental disabilities?
D) Do you have the legal right to work in the United States?
E) What title do you prefer?
Q:
If the interviewer makes you a job offer and you begin to discuss salary, you should
A) be sure to raise the topic before the interviewer.
B) pick a salary number that is 20 percent higher than the industry standard.
C) say that your salary requirements are negotiable.
D) say your salary requirements are the top of the pay range.
E) say you are more concerned about getting "real world" experience than about the salary.
Q:
When the interviewer makes an offer to you
A) you need to decide whether to accept the offer immediately.
B) say yes immediately no matter how much she offers.
C) thank the interviewer and ask for some time to make your decision.
D) hold out for more money, no matter how much is offered.
E) tell the employer you will consider the offer after it is made in writing.
Q:
When a job interviewer indicates the interview is coming to a close, you should
A) try to prolong the interview, since the more the interviewer interacts with you, the better impression you'll make.
B) leave as quickly as possible.
C) find out what will happen next.
D) press for an immediate decision on whether or not you got the job.
E) ask how you compare to other candidates.
Q:
Which of the following is one of the key questions employers attempt to answer during an interview?
A) Is the candidate a good fit for the organization and the position?
B) Can the organization afford the candidate?
C) Can the candidate learn new skills for future use?
D) Is the candidate going to be able to fulfill his or her personal goals?
E) Will the candidate be able to pass a background check?
Q:
Which of the following is an advantage for the candidate when using email or instant messaging during the screening interview?
A) It is easier to maintain a professional style
B) A more casual, relaxed response is expected
C) There is a greater opportunity to send nonverbal signals
D) Short, direct responses are expected
E) Each response can be reviewed and edited before it is sent
Q:
Why is it vital to have a positive, alert tone when being interviewed over the phone?
A) You don't want to sound like you are reading prepared notes
B) Reception is often poor or there is a delay
C) You won't know if the interviewer has a copy of your rsum
D) You won't have nonverbal cues to help create a good impression
E) You don't want to sound overly interested