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Q:
Which of the following enables a researcher to use older references to find newer articles on the same topic?
A. Citation indexes
B. Abstracts
C. Specialized encyclopedias
D. Newspapers
E. Census reports
Q:
Which of the following is a common method of gathering information through primary research?
A. Library research
B. Government and NGO statistics
C. Previous research reports
D. Online searches
E. Surveys
Q:
A good report problem in business or administration meets which of the following criteria?
A. The problem is neither real nor worth solving.
B. The problem is intricate but not challenging.
C. The audience for the report is able to implement the recommended action.
D. The facts are insufficient to show that the recommendation will solve the problem.
E. The data, evidence, and facts, though not available, are comprehensible to you.
Q:
_____ can simply document the causes of a failure or possible products that are not economically or technically feasible under current conditions.
A. Trip reports
B. Closure reports
C. Accident reports
D. Interim reports
E. Credit reports
Q:
A manager at Sirius Cybernetics Corp. must warrant the need for the purchase of new AI machine translation software, HAL 10000. Hence, he needs to write a _____ report.
A. recommendation
B. feasibility
C. justification
D. problem-solving
E. payback
Q:
A(n) _____ report provides information, but not an analysis or recommendation.
A. feasibility
B. audit
C. justification
D. sales
E. annual
Q:
Which of the following is a formal report?
A. PowerPoint slides printed out and bound together
B. Computer printouts of sales figures for the past six months
C. A memo describing an event that will be retained on file
D. A long document with a title page, a transmittal, and a table of contents
E. A hard copy of a company' production figures
Q:
Indented quotations do not need quotation marks because the indentation shows the reader that the passage is a quote.
Q:
Citation and documentation are used in lieu of quotation marks.
Q:
Hypothetical questions that ask people to imagine what they would do generally yield more reliable answers than questions about critical incidents or key past events.
Q:
When you use multiple-choice questions, the answer categories must be mutually exclusive and exhaustive.
Q:
Closed questions are faster (than open questions) for subjects to answer and easier for researchers to score.
Q:
On a survey, bypassing occurs when two people use the same words or phrase but interpret them differently.
Q:
The order in which questions appear on a survey has no bearing on the answers that respondents provide.
Q:
Online surveys do not generate a random sample.
Q:
Face-to-face surveys are convenient when you are surveying a large number of people in different locations.
Q:
With a convenience sample, you can generalize from the sample to a larger group.
Q:
The easiest way to ask many questions to a group of people is to conduct an interview.
Q:
Key words are the terms that the computer searches for.
Q:
Secondary research retrieves information that someone else gathered; it includes library research and online searches.
Q:
You should write the purpose statement only after researching the specific alternatives the report will discuss.
Q:
The purpose statement appears in your proposal, but not in your final report.
Q:
Once you have defined your problem, the next step is to write a purpose statement.
Q:
The data, evidence, and facts required to produce a report must be both available and comprehensible to the person preparing the report.
Q:
It is a good idea, when planning to write a report, to talk to your readers to determine how much detail and formality they want.
Q:
When writing a report, you should start writing your first draft only after all the research is completed.
Q:
A manager's report about the various economic opportunities that were available during his trip to Luxembourg is a credit report.
Q:
Documenting the need to purchase an additional 20 computers for the customer service department based on growth, demand, and sales data is an example of a justification report.
Q:
Companies' annual reports and audit reports are types of analytical reports that present and interpret data for readers but do not make recommendations.
Q:
Progress reports can simply summarize an applicant's income and other credit obligations.
Q:
Feasibility reports provide information but not analysis to support a recommendation.
Q:
Payback reports provide calculations of the point at which a new capital investment will pay for itself.
Q:
Accident reports can simply list the nature and causes of accidents.
Q:
Analytical reports interpret data for the reader and recommend actions or solutions.
Q:
Informal reports may be letters, memos, or computer printouts of numerical information.
Q:
Formal reports typically contain elements such as a title page, a transmittal, a table of contents, and a list of illustrations.
Q:
Extracting data with a computer program is not considered as research.
Q:
Patterson and Co., an advertising firm, recently conducted an interview for the position of a communication manager. While screening resumes, they found that one of the applicants, Irene Gray, had impressive qualifications and worked with several renowned companies in the past. However, when she was called for a face-to-face round of interview, they found her behavior unimpressive. Which of the following did Gray most likely do in the interview?
A. Stated why she would be right for the position of a communication manager
B. Stated that she researched the company online on the Louisiana Advertising Portal
C. Referred to the company specifically as Patterson and Co. instead of as "your company"
D. Stated "I would love to strengthen networks with Patterson and Co.'s clients."
E. Gave vague answers to most questions to avoid making a mistake
Q:
Which of the following is a characteristic of successful interviewees?
A. Ask very generic questions which were already available on the website
B. Avoid using any technical jargon related to the industry or the job
C. Answer questions very briefly in not more than ten words
D. Use monologues throughout the interview to impress the interviewers
E. Make eye contact with the interviewers while interacting with them
Q:
The _____ of an interview lasts for about two to five minutes where the interviewer will tell an interviewee the course of action or what will happen after the interview.
A. opening
B. close
C. introduction
D. body
E. rebuttal
Q:
Joan Barnes recently attended an interview for a prospective job at a production house. During the interview, she spent 20 to 25 minutes in a particular segment of the interview where she answered questions about her previous work experiences and also explained her work gap in the last year because of a death in the family. In addition, she used this segment to find out what she needed to know to decide if she wanted to accept a site trip. Which of the following segments of an interview did Barnes undertake?
A. Introduction
B. Opener
C. Close
D. Body
E. Conclusion
Q:
The _____ is an all-too-brief time for an interviewee to highlight qualifications and expect questions that give him/her an opportunity to showcase one's strong points and questions that probe any weaknesses evident from a rsum.
A. opening
B. conclusion
C. body
D. close
E. introduction
Q:
Ashley Ross is attending an interview for an event management company. Currently, she is going through a certain part of the interview where the interviewers are asking her easy questions about her interests. They are also giving her a brief introduction about her job and the phase was over in less than five minutes. Which of the following parts of an interview did Ross most likely go through?
A. Close
B. Opening
C. Feedback
D. Rebuttal
E. Body
Q:
The _____ of an interview lasts for about two to five minutes where good interviewers will try to set the interviewee at ease and ask an introduction about them.
A. opening
B. feedback
C. confutation
D. body
E. close
Q:
Which of the following guidelines about note-taking should to be followed in an interview?
A. Take notes copiously during the interview to keep track of the interaction
B. Write notes the next day to jot down only crucial points one remembers
C. Avoid making eye contact while note taking to avoid forgetting points
D. Write down the interviewer's name during or right after the interview
E. Avoid writing any negative points that came up during the interview
Q:
Which of the following guidelines should be followed during site visits that involve meals and semisocial occasions?
A. Eat a good, heavy lunch to avoid being hungry later
B. To be polite, accept alcohol offered even if one does not drink
C. Let one's guard down by drinking alcohol as much as being offered
D. Be aware of table manners while eating a meal
E. Keeping arms crossed constantly to demonstrate positive body language
Q:
Which of the following is a nervous mannerism and should be avoided during an interview?
A. Smiling while entering the room
B. Nodding during the interaction
C. Repeating verbal spacers
D. Sitting upright in a chair
E. Looking at the interviewer while talking
Q:
Which of the following behavior should be followed during an interview?
A. Arrive at least 30 minutes before the interview to tour the office
B. Listen passively instead of actively because it interrupts an interviewer's process
C. Avoid being polite to receptionists since it indicates that one is trying too hard
D. Avoid checking the interviewer's verbal cues because it is considered offensive
E. Clearly present one's carefully chosen accomplishments and strengths
Q:
Jane Sullivan recently attended an interview at Whistling Woods, a media house in Manhattan. Prior to the interview, she prepared well about her position and was able to answer all the questions asked during the interview. However, the interviewers found a streak of impoliteness in her interview. Which of the following did Sullivan most likely do wrong in the interview?
A. Used lengthy monologues to share her knowledge about the company and herself
B. Practiced active listening by rephrasing and clarifying what the interviewers said
C. Used a pleasant handshake with all interviewers in the conference room
D. Avoided criticizing her previous employers irrespective of her unpleasant experiences
E. Asked interviewers if they required further details about her work experience
Q:
Frances Woods is a forest preservation expert and needs to attend a videoconference interview with a rainforest conservation organization today. In the past week, she has managed to prepare well for the position she is applying for and undertaken substantial research on the organization. Which of the following should she undertake in the videoconference interview which will help her perform well in it?
A. Ensure she answers questions in a manner which shows she has memorized them well
B. Be thorough with her answers because her employer cannot ask follow-up questions
C. Ensure her answers are over four minutes each which elaborate on all related details
D. Avoid asking the interviewer if they want more information about one's answers
E. Do a practice video ahead of time and check her posture, gestures, and facial expressions
Q:
Alice Morales has been informed by an interviewer that they will conduct a phone interview for her tomorrow. If she performs well in this round, she will have a face-to-face round with the director of the organization in the next week. She is very keen about the job and has prepared well for the interview. Which of the following should Morales do in the phone interview which will help her fare well in it?
A. Take ample notes during the interview which will help her keep track of the entire conversation
B. Copiously browse online information while answering questions during the interview
C. Elaborate on seven main points which she wants the interviewer to remember about her
D. Put on music in the background to calm her mind and get rid of nervousness and anxiety
E. Smile and lean forward while talking because it will help her add warmth to her words
Q:
Which of the following steps should be undertaken in a campus interview?
A. Avoid following standard protocols which prevents one from standing out
B. Focus on one main selling point that one wants the interviewer to remember
C. Schedule the interview late in the day if one is given a choice about the schedule
D. Have good professional stories about one's work to help stand out in the crowd
E. Avoid mentioning selling points because they distract the interviewer and disrupt the process
Q:
Which of the following is the most conservative choice for attire in an interview?
A. Traditional dark business suit
B. A dark grey or black shirt
C. Clean sandals
D. Black socks or patterned hose
E. Open-toed pumps
Q:
Martin Ortiz is an engineering student at The Hamilton University and needs to attend a campus interview in the next week. Which of the following should he do to ensure his attire for the interview is appropriate?
A. Follow the dress code of the campus career center while deciding his attire
B. Deviate from the standard dress code and wear something which stands out
C. Use a good after shave cologne which shows good personal hygiene
D. Wear comfortable sandals because he may have to walk to the campus center
E. Wear a light brown business suit which will be the most conservative choice
Q:
In an interview, a (n) _____ is a speech not more than two minutes which states why a good candidate is good for a particular job.
A. elevator speech
B. philippic speech
C. panegyric speech
D. scope statement
E. positive statement
Q:
Michelle Ellis has an interview tomorrow for the position of a communication manager at a travel house. She has done substantial research on the company and is currently preparing a short speech on why she is right for the job. Which of the following is Ellis most likely preparing?
A. Vision statement
B. Elevator speech
C. Mission statement
D. Commencement speech
E. Maiden speech
Q:
Which of the following should be undertaken while devising an interview strategy?
A. Pick ten main points that represent one's strength for a job and elaborate them specifically
B. Let strengths stand by themselves instead of trying to justify them with accomplishments
C. Avoid making key points about one's strengths for a job at the end of an interview
D. Listen to each question to see if key points of one's strengths can be a part of the answer
E. Dodge and try one's best to avoid questions about one's weaknesses and failures
Q:
Which of the following phone skills should one adopt while leaving a message on voice mail?
A. State only one's name because the number will be recorded
B. Leave a clear and concise message for it to be easily understandable
C. State one's phone number quickly because the line may get disconnected
D. Be persistent and keep trying the number if one repeatedly gets the voice mail
E. Leave an elaborate message in order for it to be clear to the receiver
Q:
Which of the following is true of interviews in the 21st century?
A. They are becoming less important compared to in the past.
B. They invariably conduct the first round through Skype.
C. They have replaced all face-to-face interviews with telepresence.
D. They place special emphasis on phone skills of employees.
E. They have done away with written tests altogether.
Q:
At one's first full-time job, one should avoid asking a lot of questions.
Q:
After an interview, it is important to call the company several times to show enthusiasm for the job.
Q:
The key to handling stress interviews is to stay calm and maintain one's sense of humor.
Q:
Situational interviews ask questions about the kinds of situations one had faced in the past jobs.
Q:
Focused interviews emphasize on one desired aspect of a candidate's career.
Q:
If a candidate is asked a question which is improper or illegal, he/she has the right to refuse answering the question.
Q:
If a candidate is asked why there is a gap in his/her work history, it is important to answer elaborately and apologize for whatever family decisions one has made.
Q:
When an interviewer asks a candidate to walk him/her through a resume, one should take at least ten minutes to summarize important points from one's resume.
Q:
Successful interviewees give short answers of ten words or less and avoid elaborating on their answers.
Q:
First interviews have a purpose of screening candidates instead of finding someone to hire.
Q:
During an interview, it is important to conceal one's enthusiasm for the job by maintaining neutral expressions.
Q:
An interview session is not necessarily a question and answer session.
Q:
One should prepare for interviews by saying answers out loud because saying answers out loud is much more difficult than saying them in one's mind.
Q:
While practicing for a videoconference interview, one should watch the video with sound turned off to check one's gestures, facial expressions, and clothing.
Q:
It is a good idea to schedule a campus interview late in the evening because interviewers make the most crucial decisions during that time.
Q:
It is important to use a strong perfume, cologne, or after-shave lotion in order to avoid bad odor in an interview.
Q:
One should avoid making conservative choices while dressing for an interview because it prevents them from standing out in a large crowd.
Q:
While dressing for an office interview, it is important to understand an organization's office culture and dress accordingly.
Q:
First impressions are unimportant in an interview because a candidate is judged solely on the basis of how he/she answers questions.
Q:
If one is flying for an interview, it is important to leave time margins for flight delays and cancellations.
Q:
Elevator speeches are impromptu and do not need carefully selected details for them to be convincing.