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Q:
The EMU (European Monetary Union or Economic and Monetary Union) has established the euro, a currency that is used in:
A. all of the EU.
B. all of the EU and much of the rest of Europe.
C. 16 of the EU member-countries.
D. the Bank for International Settlements and the IMF.
Q:
The World Bank funds infrastructure projects in developed countries.
Q:
The Treaty of Rome, signed in 1957, established a common market for coal and steel for:
A. West Germany, Belgium, the Netherlands, France, Luxembourg, and Italy.
B. England, Ireland, Northern Ireland, Scotland, Wales, and France.
C. Finland, Sweden, Norway, West Germany, Denmark, and Switzerland.
D. Austria, Hungary, Slovakia, Poland, Romania, and Bulgaria.
Q:
According to the text, the domestic environment is all of the uncontrollable forces originating in the home country that surround and influence the firm's life and development.
Q:
According to the text, the international environment is all of the uncontrollable forces originating outside the home country that surround and influence the firm.
Q:
The international environment is composed of all the uncontrollable forces that surround and influence the firm's life and development.
Q:
Internal environmental forces are commonly referred to as controllable.
Q:
External environmental forces are commonly referred to as controllable.
Q:
According to the text, environmental elements over which management does have some controlincluding competitive, labor, and financial forcesare called internal forces.
Q:
Uncontrollable forces are external forces over which management cannot exert any influence.
Q:
External forces in the international business environment are commonly called uncontrollable forces.
Q:
International business differs from domestic business in that a firm operating across borders must deal with the forces of two kinds of environmentsdomestic and foreign.
Q:
Only those companies that have foreign operations need to be aware of what is occurring globally in foreign markets and their industry.
Q:
The United Nations uses the term transnational to describe an enterprise doing business in more than one country.
Q:
How should you structure a message of inquiry after an interview has taken place?
Q:
Why is it important to send a follow-up message after an interview?
Q:
Describe at least three common employment messages that follow an interview.
Q:
You've just finished a job interview, and you know that you're not going to get the job. So, don't worry about sending a follow-up message to the interviewer.
Q:
A job offer and a written acceptance of the offer can constitute a legally binding contract.
Q:
When writing to accept a job offer, include all of the following EXCEPT ________ in your message.
A) saying that you look forward to reporting for work
B) identifying the job you're accepting
C) negotiating the job's salary and benefits
D) accepting the position and expressing thanks
Q:
Which of the following is an advantage to sending a follow-up message after an interview?
A) It will allow you to build a relationship with the interviewer without the stress of the interview
B) It will remind the interviewer you are actively looking and are waiting for a decision
C) It saves the interviewer the time it will take them to get in touch with you
D) It will let the interviewer know you are a good fit for the organization
E) It will reinforce the idea that this position is your first choice
Q:
If you're resigning from your current position to accept a job with another employer, ________ when you write your letter of resignation.
A) vent your frustrations
B) criticize your coworkers
C) remain polite and tactful
D) pinpoint the company's flaws
E) offer a copy of your new job description and salary level.
Q:
A letter declining a job offer follows the organizational model for ________ messages.
A) positive
B) transactional
C) recursive
D) negative
E) persuasive
Q:
If you receive a job offer but you're waiting to hear from other possible employers, you can ask the employer for a(n)
A) statement of intent.
B) time extension.
C) do-over.
D) rain check.
E) increase in salary.
Q:
Consider sending ________ if you haven't heard from an employer after an interview either by the promised date or within two weeks.
A) a message of inquiry
B) the URL to your personal blog
C) an invitation to like your Facebook page
D) a request for a time extension
E) an updated rsum
Q:
Within two days after a job interview, send a ________, even if you think you won't get the job.
A) list of references
B) follow-up message
C) link to your Facebook page
D) list of your accomplishments
E) new, updated rsum
Q:
Use the model for positive messages when you write
A) a letter of resignation.
B) a letter of acceptance.
C) a letter declining a job offer.
D) follow-up inquiries.
E) the rsum.
Q:
Behavioral interviews require candidates to ________ when they answer questions.
A) respond to situations that are intended to unsettle them
B) create hypothetical responses to theoretical scenarios
C) limit themselves to "yes" or "no" responses
D) use their own experiences and attributes
E) work through job-related problems
Q:
In a ________, you'll meet with several interviewers at once.
A) group interview
B) committee interview
C) panel interview
D) conference interview
E) stress interview
Q:
Why is it important to respond to any communication from a company during the application process within 24 hours?
A) It is an indication of unprofessionalism
B) It allows them to feel like they are in control of the process
C) The company might move on to other candidates
D) The company might feel that you are not serious about the position
E) A company usually hires the first person who meets most of the requirements
Q:
How should you begin your letter of acceptance when you receive a job offer?
A) With details about start dates
B) By clarifying which office you will be working at
C) By accepting the position and expressing your thanks
D) With an expression of your enthusiasm and eagerness
E) With any questions about starting the job, such as dress code
Q:
Which of the following should be included in the opening statement when you are requesting a time extension before making a decision?
A) A statement of your new demands for salary
B) A strong statement of your continued interest in the job
C) A list of other organizations you are interviewing with
D) Details about other offers you have received or expect to receive
E) An identification of other jobs you are applying for
Q:
How soon should you send a follow-up message, such as a thank-you note, after the interview?
A) Within 24 hours
B) Within the week
C) After an offer has been made
D) After you have been rejected as a candidate
E) Within two days
Q:
How should you handle salary discussions and negotiations during the interview process?
Q:
Describe each of the three stages of a successful employment interview.
Q:
How should you respond to interview questions that are potentially illegal?
Q:
Body language is particularly important during the warm-up phase of a job interview.
Q:
If you get off to a bad start in a job interview, you can usually turn things around with a strong finish during the closing stage.
Q:
________ is crucial during the warm-up stage of an employment interview.
A) Positive body language
B) Sensory awareness
C) An awesome smartphone
D) A digital rsum
Q:
While you're interviewing for employment, record ________ in a notebook or simple database about each company.
A) contact information for each interviewer
B) the status of follow-up communication
C) upcoming interview appointments
D) all of the above.
Q:
If you receive an offer of employment, your ability to negotiate salary and benefits will depend on
A) the company's compensation policies.
B) the strength of the job market.
C) the demand for your skills.
D) all of the above.
Q:
If you do all of the following EXCEPT ________, you'll be able to ask and answer questions effectively during an employment interview.
A) taking control of the conversation
B) pausing before answering difficult questions
C) avoiding one-word answers as much as possible
D) waiting until the interviewer finishes a question before answering it
Q:
Using the list below, identify the question that would be lawful for an employer to ask during a job interview.
A) Did you graduate from high school?
B) What is your maiden name?
C) Do you have physical or mental disabilities?
D) Are you taking any prescription drugs?
Q:
The employer should not ask you questions about
A) your marital status.
B) your ethnicity.
C) your religion.
D) any of the above.
Q:
The longest phase of a job interview is usually
A) the warm-up.
B) the question-and-answer stage.
C) the close.
D) none; all are about the same length.
Q:
Which one of the following interview questions is discriminatory?
A) Did you graduate from high school?
B) This job requires that you speak Spanish. Do you?
C) Do you have physical or mental disabilities?
D) Do you have the legal right to work in the United States?
E) What title do you prefer?
Q:
If the interviewer makes you a job offer and you begin to discuss salary, you should
A) be sure to raise the topic before the interviewer.
B) pick a salary number that is 20 percent higher than the industry standard.
C) say that your salary requirements are negotiable.
D) say your salary requirements are the top of the pay range.
E) say you are more concerned about getting "real world" experience than about the salary.
Q:
When the interviewer makes an offer to you
A) you need to decide whether to accept the offer immediately.
B) say yes immediately no matter how much she offers.
C) thank the interviewer and ask for some time to make your decision.
D) hold out for more money, no matter how much is offered.
E) tell the employer you will consider the offer after it is made in writing.
Q:
When a job interviewer indicates the interview is coming to a close, you should
A) try to prolong the interview, since the more the interviewer interacts with you, the better impression you'll make.
B) leave as quickly as possible.
C) find out what will happen next.
D) press for an immediate decision on whether or not you got the job.
E) ask how you compare to other candidates.
Q:
If your interviewer asks you a potentially unlawful question
A) you are required by law to end the interview and report it to the Equal Employment Opportunity Commission.
B) it is often a sign that the interview is going well.
C) you may choose to answer or not to answer.
D) you should ignore it unless it happens more than once.
E) you should tell the employer the question is illegal and move on.
Q:
During the question-and-answer stage of an interview
A) control the conversation and stress your achievements.
B) let the interviewer lead the conversation.
C) respond to all questions without hesitation.
D) don't ask any questions of your own.
E) continuously nod your head to show agreement and understanding.
Q:
Many interviewers begin making a decision about the applicant
A) within the first 20 seconds of the interview.
B) during the question-and-answer stage.
C) during the final minutes of the interview.
D) after the candidate has left.
E) after interviewing all candidates.
Q:
How can you tell if your responses to interview questions are being well received by the interviewer?
A) Pay attention to follow-up questions
B) Pay attention to their nonverbal cues
C) Ask for feedback on your response when the question is especially difficult or odd
D) Ask if the interviewer has reservations about your response
E) At the end of the interview, ask if any of your responses need clarification or further detail
Q:
Which of the following should be your focus in salary and benefits package negotiations?
A) The unique value you bring to the job
B) The number of other candidates available
C) The company's financial health
D) The strength of the job market
E) A comparison of the company's compensation policies to their strongest competitors
Q:
Which of the following should you try to determine when you ask questions of the interviewer?
A) What the company is looking for in new employees
B) If you will be receiving an offer
C) How you did compared to other candidates
D) If you were effective in your listening skills
E) The interviewer's overall impression of your skills and abilities
Q:
Which stage of the interview process generally takes the greatest part of the interview?
A) Screening
B) Warm-up
C) Question and answer
D) Close
E) Offer
Q:
Which stage of the interview is considered to be the most important?
A) Filtering
B) Warm-up
C) Question and answer
D) Close
E) Offer
Q:
Identify six "stock" questions you can expect to hear repeatedly during your interviews. Briefly discuss strategies for responding to them.
Q:
Discuss ways to be more confident for an interview.
Q:
Discuss the advantages of researching the person you will be interviewing with on a site such as LinkedIn.
Q:
List at least five items to you should take to every interview.
Q:
List four guidelines to follow when deciding what to wear for an employment interview.
Q:
In evaluating your performance in mock interviews, what sorts of things should you (and your interview partner) pay particular attention to?
Q:
What six tasks do you need to complete to prepare for a successful job interview?
Q:
Part of your preparation for job interviews is an evaluation of your vocal tone and speaking habits.
Q:
Part of preparing for a job interview involves anticipating the questions that will be asked and rehearsing answers to each one.
Q:
The appropriate clothing for most job interviews is something conservative, such as a dark blue suit.
Q:
When you're staging mock interviews to polish your interview style, pay attention to
A) your nonverbal behavior.
B) the quality of your voice.
C) the length and clarity of your answers.
D) all of the above.
Q:
Which type of question should be asked to get a better understanding of the daily life of the organization?
A) Why is this job vacant?
B) How would you define the organization's managerial philosophy?
C) What are the major responsibilities of the job?
D) What is a typical workday like for you?
E) How do you measure success for someone in this position?
Q:
In addition to answers to interview questions, which of the following should be paid attention to when practicing with mock interviews?
A) Cultural cues
B) Nonverbal cues
C) The rsum
D) Time
E) Use of technology
Q:
During the interview, how can you show the interviewer you are competent and have confidence in your interview style?
A) Give an impression of poise, good manners, and good judgement
B) Start the interview by asking several questions about the organization
C) End the interview by asking how you can improve your responses before the next step
D) Review a list of potential interview questions and have two-minute responses prepared
E) Avoid shaking hands unless the interviewer offers to do so first
Q:
A recent survey of hiring professionals revealed that
A) most employers understand that candidates may need to answer their mobile phones during the interview, and that doing so has no effect on the outcome.
B) candidates who answer mobile phone calls during interviews are more likely to get the job because they are perceived as busy and important.
C) answering mobile phone calls or texting in the middle of an interview is the most common mistake candidates make during their interviews.
D) candidates who warn the interviewer ahead of time that they might have to answer a call during the interview have a better chance of getting the job than those who do not.
E) not answering a call during an interview is an indication that clients or customers will also be ignored.
Q:
When choosing the clothing you will wear for an interview, the best policy is to
A) pick something that will make you stand out from the crowd.
B) wear only bright colors.
C) dress as comfortably as possible.
D) dress conservatively.
E) be fashionable and trendy.
Q:
When you're responding to questions during an interview, you're more likely to answer them successfully if you
A) begin speaking before the employer finishes asking the question.
B) reply in a terse, matter-of-fact style throughout the interview.
C) pause for a moment before answering each question.
D) treat all questions as an opportunity to clarify your personal preferences.
E) look for ways to steer the conversation back to your strengths and interests.
Q:
For most interviews, asking your own questions is
A) necessary only if you are interviewing for a management position.
B) risky and a bad idea unless you are certain the interview is going well.
C) just as important as answering the employer's questions effectively.
D) usually viewed as a sign of arroganceafter all, the employer is in charge.
E) an indication you have not done any research on the organization.
Q:
When responding to questions during a job interview, you should
A) stick to neutral topics such as the weather.
B) look for opportunities to frame your answers as brief stories rather than simple declarative answers.
C) limit yourself to yes or no answers only.
D) not be afraid to ask, "Could we move on?" if the employer asks a question you don't like.
E) include a personal story that expands each answer.
Q:
Which of the following should be communicated through your choice of attire and personal grooming for an interview?
A) Your expressiveness and creativity
B) Your understanding that business attire does not equate to professionalism
C) Your understanding of how business attire is changing
D) Your willingness to try new things, personally and professionally
E) Your understanding of the business world
Q:
Which of the following is revealed based on a candidate's clothing and grooming during the interview?
A) The candidate's willingness to change their personality based on the job
B) The candidate's maturity level
C) The candidate's promotional potential
D) The candidate's ability to sense unspoken rules of a situation
E) The candidate's ability to be unique and creative
Q:
Which of the following will help boost your confidence when preparing for an interview?
A) Have a list of potential questions prepared
B) Research how this organization is different than its competitors
C) Spend time talking about the typical workday
D) Ask the interviewer to define the steps in the selection process so you know where you fit
E) Focus on how you can use your strengths to help the organization succeed
Q:
Which of the following is an advantage of asking questions of the employer during an interview?
A) The interviewer will know you spent time preparing
B) The interview will last longer
C) You can steer the discussion to topics that allow you to present your qualifications
D) You can impress the interviewer with your range of interests
E) You will appear more confident