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Q:
Which of the following should be included in your answer when asked where you want to be five years from now?
A) Your desire to contribute to the employer's long-term goals
B) Steps you have taken to correct shortcomings
C) A skill or attribute you haven't been able to develop yet
D) Specific skills the employer will find valuable
E) The story of you
Q:
Which of the following might be asked by an interviewer to see if you have thought about your long-term goals?
A) What is your greatest weakness?
B) Tell me something about yourself.
C) How do you spend your free time?
D) What didn't you like about previous jobs you've held?
E) Where do you want to be five years from now?
Q:
During the interview, how should you respond when asked to discuss a difficult decision you had to make?
A) Ask for an example of a difficult situation the organization is currently facing and decide how it should be handled
B) Clarify your ethical values and beliefs and how they apply to the decision-making process
C) Have a personal and unique story prepared
D) Explain why the decision was difficult, how you made the decision, and what you learned
E) Mention a skill or attribute that you possess and explain how it helped in the decision-making process
Q:
Which of the following is an advantage of researching an organization's operations, market, and challenges?
A) You might find the company is unstable and you don't want to work there
B) You will learn a brief history of the organization
C) You can demonstrate your interest in the company and be identified as a professional who understands analysis
D) You can learn more about travel and relocation opportunities
E) You can better define potential career paths
Q:
What two essential questions do employers seek to answer about each candidate in interviews?
Q:
Explain how you can complete a telephone interview successfully.
Q:
Discuss the goals of the employer during the interview process.
Q:
Describe at least five types of employment interviews.
Q:
Identify the typical sequence of employment interviews and describe what employers tend to look for at each stage.
Q:
Explain the dual purposes of employment interviews.
Q:
Many employers interview an applicant multiple times before deciding whether to offer a person a job.
Q:
Pre-employment assessments are always the best predictor of job success.
Q:
During the question-and-answer phase of an interview, keep your answers short and to the point.
Q:
In a ________, candidates are required to perform job-related activities.
A) hands on interview
B) working interview
C) job-sample interview
D) behavioral interview
Q:
In a ________, one or more interviewers meet with several candidates at the same time.
A) conversational interview
B) stress interview
C) group interview
D) behavioral interview
Q:
If you're asked to submit to alcohol testing and drug screening during the hiring process, remember that
A) only government agencies can require those tests.
B) a majority of companies require all applicants to submit to such tests.
C) what you do in your free time will not affect how you'll perform on the job.
D) the Supreme Court has determined that those tests violate workplace privacy laws.
Q:
When you're participating in a video interview with a prospective employer
A) focus on your computer screen.
B) read from a prepared script.
C) speak to the camera.
D) multitask via Twitter and Facebook.
Q:
During the selection stage of the interview process, you should
A) ask the interviewer when you can start the job.
B) differentiate yourself from the other candidates.
C) use short answers to respond to the interviewer's questions.
D) relate your knowledge, skills, and experience to the organizations' needs.
E) ask how you compare to other candidates.
Q:
During ________, the interviewer will adapt the line of questioning according to the answers you give and the questions you ask.
A) a stress interview
B) a working interview
C) a situational interview
D) an open-ended interview
E) a panel interview
Q:
During a behavioral interview, you'll be asked to
A) answer a specific sequence of questions.
B) deal with questions that are intended to upset you.
C) relate specific incidents or experiences from your past.
D) perform a number of work-related tasks.
E) talk about postings on your social media sites.
Q:
Most employers interview an applicant ________ before deciding to make a job offer.
A) once
B) multiple times
C) over the phone
D) in a team interview
E) as a group
Q:
Which type of pre-employment test can be used to verify interest, potential, dependability and commitment to the work and the organization?
A) Job knowledge
B) Substance
C) Personality
D) Cognitive
E) Job skills
Q:
Which of the following is one of the key questions employers attempt to answer during an interview?
A) Can the candidate handle the responsibilities of the position?
B) Can the organization afford the candidate?
C) Does the candidate fully understand the demands of the position?
D) Is the candidate going to be able to fulfill his or her personal goals?
E) Is there a better candidate somewhere?
Q:
Which type of pre-employment test attempts to measure how truthful and trustworthy a candidate is?
A) Personality
B) Integrity
C) Cognitive
D) Substance
E) Skills
Q:
Which of the following is one of the key questions employers attempt to answer during an interview?
A) Is the candidate a good fit for the organization and the position?
B) Can the organization afford the candidate?
C) Can the candidate learn new skills for future use?
D) Is the candidate going to be able to fulfill his or her personal goals?
E) Will the candidate be able to pass a background check?
Q:
Which of the following is an advantage for the candidate when using email or instant messaging during the screening interview?
A) It is easier to maintain a professional style
B) A more casual, relaxed response is expected
C) There is a greater opportunity to send nonverbal signals
D) Short, direct responses are expected
E) Each response can be reviewed and edited before it is sent
Q:
Why is it vital to have a positive, alert tone when being interviewed over the phone?
A) You don't want to sound like you are reading prepared notes
B) Reception is often poor or there is a delay
C) You won't know if the interviewer has a copy of your rsum
D) You won't have nonverbal cues to help create a good impression
E) You don't want to sound overly interested
Q:
An employment interview is
A) an unplanned dialogue with a representative from a potential employer.
B) a monologue about your knowledge, skills, and abilities.
C) a formal meeting during which you and the interviewer ask questions and exchange information.
D) a one-way communication pipeline in which the interviewer asks questions and you answer them.
Q:
Which type of interview requires the candidate to actually perform some job-related tasks?
A) Stress
B) Unstructured
C) Working
D) Situational
E) Group
Q:
Which type of interview has been found to be the most effective predictor of success on the job?
A) Behavioral
B) Traditional
C) Extemporaneous
D) Long-distance
E) Stress
Q:
Which type of interview requires the candidate to relate specific incidents and experiences from their past?
A) Unstructured
B) Working
C) Open-ended
D) Situational
E) Behavioral
Q:
Which type of interview includes one or more interviewers and several candidates who all meet at the same time?
A) Working
B) Stress
C) Group
D) Panel
E) Situational
Q:
Which type of interview requires an individual candidate to meet with several interviewers at once?
A) Group
B) Panel
C) Open-ended
D) Situational
E) Working
Q:
Which type of interview requires the interviewer to adapt their line of questioning based on previous responses?
A) Open-ended
B) Stress
C) Group
D) Working
E) Situational
Q:
Which stage of the interview process helps the organization determine who the top candidates are for the open position?
A) Offer
B) Screening
C) Final
D) Selection
E) Open-ended
Q:
Which of the following is the first stage of the interview process and is designed to eliminate those who are not a good fit for the position?
A) Offer
B) Screening
C) Final
D) Selection
E) Open-ended
Q:
Which of the following should be the candidate's goal during the interview process?
A) Find the right match for his or her goals and capabilities
B) Find a position that offers more salary and benefits than currently receiving
C) Find a position that will allow them to express themselves
D) Find an organization that will train them to be successful
E) Find an organization that will hire them
Q:
Explain the function of each phase of an application letter written in the AIDA format.
Q:
Discuss the type of information that should be in each section of an application letter if you were using the AIDA plan.
Q:
What is the difference in an application letter when you are prospecting and when a letter is solicited by the organization?
Q:
Briefly explain the primary differences between solicited application letters and prospecting application letters.
Q:
An application letter can follow the AIDA format for persuasive messages.
Q:
A prospecting job application letter should begin with a statement designed to get the reader's attention.
Q:
If you're responding to an advertised job opening, your application letter only needs to rehash the information from your rsum.
Q:
In the final paragraph of an application letter, be sure to inject additional evidence of your knowledge, skills, and abilities.
Q:
Which of the following will make an application letter more effective?
A) Knowledge and professionalism
B) Creative graphics and design elements
C) Bold, bright colors
D) Salary history
E) A firm belief that no one will do the job as well as you
Q:
Which of the following should be done before writing a prospecting letter to make sure you understand the qualities the company looks for in the position you are applying for?
A) Show the company you understand what is going on in their industry
B) Use color and creative fonts to detract from your lack of knowledge
C) Email a specific individual in the organization and ask questions about what is typically preferred
D) Write about the organization's role in the marketplace and how you can improve it
E) Research the company and the person you are writing to
Q:
When writing an application letter in response to a job posting what should be included in the letter?
A) The types of research done on the organization
B) Areas where the organization excels in the industry
C) What excites you about working for the organization
D) The specific qualification you have that were identified in the posting
E) An explanation of what you understand the company to be looking for
Q:
In the final paragraph of your application letter, you should
A) show the reader you mean business and demand an interview.
B) say something philosophical.
C) request an interview and provide contact information.
D) cover your bases by saying something like, "If I've left anything important out, I'm sorry."
E) let the reader know they are making a mistake if they don't call immediately.
Q:
Whenever you submit your rsum to an employer, you should include an application letter to
A) identify what you're sending (your rsum).
B) explain why you're sending your rsum.
C) explain how they can benefit from reading your rsum.
D) all of the above.
Q:
In the middle section of a job application letter
A) present your strongest selling points in terms of their potential benefit to the organization.
B) include your entire work history, in case the employer doesn't have time to review your rsum.
C) address your shortcomings but stress that you're willing to learn.
D) ask for an interview and include your contact information.
E) tell the reader when you expect their call.
Q:
Which of the following would be the best way to open a solicited application letter?
A) Mention the name of a person that your reader knows and regards highly
B) Use a question to demonstrate your understanding of the needs of the organization
C) Describe your understanding of the job's requirements and show how well your qualifications fit them
D) Identify where you discovered the job opening and describe what you have to offer
E) Describe your life-long desire to work at that organization
Q:
Because application letters are ________ messages, the AIDA approach is ideally suited for them.
A) positive
B) negative
C) persuasive
D) routine
E) direct
Q:
You'll impress prospective employers with your application letter if you
A) use a flashy, eye-catching layout that demonstrates how you might be able to upgrade the company's correspondence.
B) show that you know something about the company and its place in the market.
C) use a personal, "chummy" tone.
D) include a list of your skills and abilities.
E) specifically demand an interview.
Q:
Prospecting application letters to prospective employers
A) requires more research than solicited letters.
B) irritate the personnel office staff.
C) are never read.
D) must include a specific job applying for along with salary requirements.
E) are more specific and detailed.
Q:
Accompany your rsum with ________ when you're responding to an identified job opening.
A) a message of inquiry
B) an unsolicited follow-up letter
C) a solicited application letter
D) a letter of intent
E) a direct format letter
Q:
The approach you take for an application letter depends on whether
A) you're looking for other career opportunities.
B) you're presenting your rsum in a chronological or a functional format.
C) you think the salary requirements of the job are appropriate.
D) you're applying for an identified job opening or whether you're prospecting.
E) you have the required skills asked for or you have many, but not all requested.
Q:
Which of the following is one of the functions of the final paragraph of an application letter?
A) To remind the reader why you are the right candidate for the position
B) To resell one critical skill that you possess
C) To ask for a specific action
D) To explain how you heard about the available position
E) To introduce the attached rsum
Q:
Which of the following should be in the middle section of an application letter that follows the AIDA plan to build interest in you?
A) Your strongest selling points that will benefit the organization
B) Information about your academic performance
C) Areas of business that you are passionate about
D) Which specific skills the employer is asking for and how you can meet those skills
E) Information on salary history and availability
Q:
The ________ must clearly state your reason for writing and give the recipient a compelling reason to keep reading.
A) career summary on your rsum
B) opening paragraph of your application letter
C) word cloud in your employment portfolio
D) keyword cluster included in your rsum
Q:
Why is writing a prospecting letter more challenging than a solicited letter when sending a rsum?
A) You have less research on the company
B) You don't know what skills the company is most interested in
C) You don't have a clear target as you have with a solicited letter
D) It is hard to find the name of a person to send the letter to
E) You have no common ground with the reader
Q:
Which of the following takes place when you apply to a company that has not announced a job opening that is a good fit for you?
A) Building interest
B) Prospecting
C) Closing
D) Interviewing
E) Screening
Q:
An effective rsum design looks
A) cute and clever.
B) clean and professional.
C) assignable and scalable.
D) compressed and thorough.
E) unique and eye catching.
Q:
Because recruiters view your rsum as a concrete example of your attention to quality and detail, it needs to be
A) adequate.
B) good.
C) perfect.
D) satisfactory.
E) unique.
Q:
Which of the following is an advantage of sending a rsum as a PDF attachment?
A) Applicant tracking software can be run directly on the file
B) Pictures and video links are easy to incorporate
C) The file automatically converts to a plain-text file
D) The formatting of the rsum is preserved
E) The rsum can easily be transferred to a social media site
Q:
Which type of rsum format should be used if the employer wants the rsum sent via email without an attachment or to fill out an online application?
A) Scannable
B) Digital
C) Plain-text file
D) Printed
E) PDF
Q:
Which of the following should be the basis for choosing design elements in a rsum?
A) The amount of white space in the rsum
B) How to make your rsum stand out from others
C) If the rsum will be in print or online
D) Availability of appropriate graphics
E) The needs of the audience
Q:
Which of the following should be done to make a rsum tight, clear, and focused?
A) Keep the rsum to one page
B) Add links to the rsum for additional information
C) Eliminate unnecessary details and irrelevant information
D) Write the rsum for viewing on mobile technology
E) Use a longer qualification section and shorter job descriptions
Q:
Discuss the appropriate writing style when composing a rsum.
Q:
Explain how to include keywords that will attract prospective employers to your rsum and how to select those keywords.
Q:
Name at least five types of information that should NOT be included on rsums when candidates are applying to companies in the United States.
Q:
Discuss why it is important to be honest when creating a rsum and during the interview process.
Q:
Describe the main sections or elements that are included on most rsums.
Q:
Why must you revise your rsum for clarity and conciseness?
Q:
What potential risk should you consider before including a career objective on your rsum?
Q:
In addition to your name, what should be included in the Contact Information section of your rsum?
Q:
Your work history includes a lengthy gap in employment. How can you handle this challenge when writing a rsum?
Q:
Rewrite the following to make it a more active statement: "I was in charge of customer complaints and all ordering problems."
Q:
Don't bother mentioning unpaid community service activities on your rsum.
Q:
A candidate should not include references in the rsum; instead, write "References available upon request."