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Q:
What are linear and nonlinear presentations? How are they organized?
Q:
Briefly explain the difference between a planning outline and a speaking outline.
Q:
You will communicate more successfully with an international audience if you speak slowly and distinctly and pause frequently.
Q:
Storytelling should be avoided when giving a presentation on important material.
Q:
Time constraints always reduce the effectiveness of a presentation.
Q:
If your purpose is to analyze, persuade, or collaborate, organize your speech around conclusions and recommendations or a logical argument.
Q:
If you have 10 minutes or less to deliver your presentation, organize it much as you would a brief written message.
Q:
You should be able to summarize the main idea for a speech in a single sentence that links your subject and purpose to the audience's frame of reference.
Q:
A linear presentation doesn't flow in any particular direction. Instead, it gives the presenter the option to move back and forth between topics.
Q:
Selecting the right medium for your presentation is
A) easyyou're simply giving a speech.
B) an important decision since technology offers a number of choices.
C) only an issue when addressing audiences from other cultures.
D) not something you need to think about early on.
E) usually determined by your manager.
Q:
One of the steps in analyzing your audience is to
A) determine whether your audience is comfortable listening to the language you speak.
B) remember to keep your speech or oral presentation short.
C) define your purpose.
D) prepare a detailed, informative outline.
E) decide on how in-depth the topic should be.
Q:
The two most common purposes of business presentations are to
A) analyze and synthesize.
B) regulate and validate.
C) inform and persuade.
D) illustrate and entertain.
E) buy and sell.
Q:
When you prepare a speech or presentation, your first step involves
A) analyzing the situation.
B) choosing the right words.
C) planning the content, length, and style of your speech or presentation.
D) determining audience members.
E) preparing handouts and other visuals.
Q:
You want to prepare a speaking outline for an upcoming presentation. Which one of the following will help you get off to a good start?
A) Ignore your planning outline and chart a new course based on your personal idiosyncrasies
B) Find your planning outline and remove anything you don't plan to say directly to your audience
C) Keyboard your script onto your presentation slides so you can read each slide word for word
D) Insert additional examples, details, and data into your original planning outline
E) Begin with a question-and-answer session to gauge the audience's level of understanding
Q:
When you're speaking to an international audience, ________ will enhance the clarity of your message.
A) keeping the message simple
B) supporting your message with slang and idioms
C) talking fast without pausing
D) avoiding the use of visual aids
E) incorporating several colorful visuals
Q:
If the audience for your presentation will be interested in but neutral to what you have to say
A) reward their goodwill by speaking in a relaxed, confident manner.
B) dismiss their concerns and persuade them that they are mistaken for feeling that way.
C) consider the indirect approach to find common ground and diffuse skepticism.
D) build your credibility as you present compelling reasons to accept your message.
E) eliminate background information.
Q:
If you need to design a venue for delivering a presentation to a large audience, ________ will usually be the best seating arrangement.
A) caf style seating
B) conference table seating
C) classroom or theater seating
D) horseshoe or "U" shaped seating
E) work table seating
Q:
Speeches and oral presentations are much like any other messages in that
A) they require similar planning.
B) they require no planning.
C) the interaction between the audience and speaker is similar.
D) they are used only for emotional or personal issues.
E) they utilize headings and subheadings to change the flow of information.
Q:
Which of the following should be incorporated into a speaking outline of a presentation?
A) Copies of visual aids
B) A copy of the slide deck
C) Delivery cues
D) Three or four main points for each slide
E) Answers to potential questions
Q:
When should a presenter use the indirect approach to a presentation?
A) When there are 10 minutes or less to present
B) When the message includes routine information
C) When there is no time to give a preview to the audience
D) When unfamiliar with audience members
E) When the message involves negative news or persuasion
Q:
Which of the following is the purpose of preparing a presentation outline?
A) It clarifies your purpose and main idea
B) It organizes the message and serves as the foundation for delivering the presentation
C) It allows the audience to identify transitions between major points
D) It will eliminate the need for a speaking outline
E) It can include a script for the entire presentation
Q:
How do time constraints on presentations help create a more effective presentation?
A) They force the presenter to answer all questions during the presentation instead of at the end of it
B) They force the presenter to give demonstrations that are short and easy to manage
C) They force the presenter to focus on the most essential points that are important to the audience
D) They force the presenter to develop meaningful and effective slides
E) They limit the amount of audience participation, thereby limiting potential loss of control
Q:
While ________ presentations usually follow a predefined flow from start to finish, ________ often don't flow in any particular direction.
A) tagged; untagged
B) linear; nonlinear
C) corporate; entrepreneurial
D) unidirectional; sequential
Q:
What is the only sure way to know how much material can be covered in the amount of time allotted for the presentation?
A) Plan 1-2 minutes per slide
B) Practice giving the presentation after you complete it
C) Use a nonlinear format
D) Use a Prezi that allows the presentation to be lengthened or shortened without the audience knowing
E) Use a linear format
Q:
The style of your presentation will NOT be influenced by
A) the venue (in person or online).
B) the time allotted for your talk.
C) the size of your audience.
D) None of the above.
Q:
Which of the following would be the most help in defining the main idea of a presentation?
A) Determine the seating arrangement of the presentation based on advantages
B) Limit the scope of the message to three key ideas
C) Determine how much time is available compared to the amount of material
D) Identify the essential message points that are important to the presenter
E) Write a one-sentence summary that links to the audience's frame of reference
Q:
All of the following EXCEPT ________ are best practices that you can use to deliver an effective presentation to an international audience.
A) using slang and cultural idioms
B) articulating words carefully and pausing frequently
C) avoiding abbreviations, acronyms, and metaphors
D) using clear, simple visuals to support your talk
Q:
What does every successful presentation begin with?
A) A linear structure that introduces the topic
B) A brainstorming session to determine the main idea
C) An idea of what the audience will be most interested in
D) A clear understanding of the main idea you want to share with the audience
E) The potential scope of the message
Q:
When you're analyzing the situation for a presentation, develop an ________ to anticipate the likely emotional state of your audience.
A) audience profile
B) extended slide deck
C) interactive contingency plan
D) interpersonal awareness matrix
Q:
Which of the following should be considered when determining the approach to take and software to use in developing presentations?
A) Use software to tell the story
B) Limit slides to linear flow
C) Match the tool to the task
D) PowerPoint is most effective when it includes bullet points
E) Zooming in and out of a Prezi as interest and engagement
Q:
Most business presentations are intended to
A) entertain or enlighten the audience.
B) showcase your presentation skills.
C) inform or persuade the audience.
D) amaze the audience with technology.
Q:
When would using a nonlinear presentation be especially useful?
A) When outlining a presentation like a conventional message
B) When using a predefined flow from start to finish
C) When conveying a message point by point
D) When building up to a final conclusion based on logical steps
E) When showing complicated relationships between several ideas
Q:
Which type of presentation organization would be most effective if a presenter wants to move back and forth between topics and levels of detail?
A) Nonlinear
B) Indirect
C) Linear
D) Persuasive
E) Direct
Q:
When organizing a speech or presentation, your first step is to
A) develop an outline.
B) define the main idea.
C) write the introduction.
D) decide on the delivery style.
Q:
Which type of presentation has a predefined flow, from start to finish?
A) Nonlinear
B) Screencast
C) Linear
D) Backchannel
E) Twebinar
Q:
Which type of presentation includes activity recorded on a computer, with an audio voiceover?
A) Webcasts
B) Screencasts
C) Twebinars
D) Backchannels
E) Nonlinear presentations
Q:
Which of the following are online presentations that people can view live or download to view later?
A) Webcasts
B) Screencasts
C) Twebinars
D) Backchannels
E) Nonlinear presentations
Q:
If a presenter wants to incorporate small groups and breakout sessions during the presentation, what type of seating arrangement would be most effective?
A) Classroom
B) Theater
C) Conference tables
D) Horseshoe
E) Caf
Q:
Which of the following is a disadvantage of classroom seating for presentations?
A) It isolates the speaker
B) Some audience members will have their backs to other audience members
C) There is no room for small group activities
D) It inhibits interaction among audience members
E) There is little room to walk around and interact with the audience
Q:
What is the advantage of using classroom or theater seating for a presentation?
A) There is more interaction among audience members
B) It encourages collaborative activities
C) Attention is focused on the speaker
D) The speaker can walk around the room to interact with the audience
E) It is easier to move into small groups for breakout sessions
Q:
When giving a presentation to an international audience, what can be done to increase the clarity of your message?
A) Avoid slang and cultural idioms
B) Incorporate metaphors where possible
C) Replace one-word verbs with two-word verbs
D) Use abbreviations
E) Incorporate acronyms
Q:
Which of the following is one way you can be sure to speak slowly and distinctly to be better understood by an international audience?
A) Repeat keywords and phrases
B) Keep the message simple
C) Communicate with body language
D) Incorporate visual aids
E) Articulate each word carefully
Q:
What is the first step in planning a presentation?
A) Gather information
B) Analyze the situation
C) Practice
D) Organize the information
E) Select the right medium
Q:
Why is it important to consider the use of and types of technology that will be used to view a presentation?
Q:
Discuss issues to consider before sending presentation materials to the audience ahead of time.
Q:
Define "backchannel" and describe the risks and benefits it provides for business presenters.
Q:
Delivering online presentations can be challenging. For example, small video images can make it hard to determine whether audience members are bored or confused. Given such challenges, what can you do to ensure successful online presentations?
Q:
Presentation software will ensure the audience can correctly view the presentation regardless of the size and type of screen being used.
Q:
When delivering presentations online, it is especially important to ask the audience for frequent feedback.
Q:
Skilled presenters are quick to put a stop to audience members engaging in backchannel communication during a presentation.
Q:
All of the following statements EXCEPT ________ represent opportunities associated with online presentations.
A) Online presentations enable communication with a geographically dispersed audience.
B) Online presentations facilitate human moments that travel across the digital divide.
C) Online presentations allow project teams to meet at a moment's notice.
D) Online presentations save time and money by minimizing or eliminating travel costs.
Q:
Which of the following will tell the audience their comments are welcome as long as they are not disruptive?
A) Automatically tweet key points from your presentation while you speak
B) Review comments after your presentation
C) Establish expectations with the audience
D) Monitor and ask for more meaningful feedback when inappropriate comments are sent
E) Integrate social media into the presentation process
Q:
How can a presenter tweet key points during the course of the presentation?
A) Hire an audience member to monitor and send tweets
B) Use presentation software to send prewritten tweets
C) Ask for audience participation in the tweeting process
D) Set up a website where comments and tweets will be posted before the presentations
E) Tweet as you present
Q:
Which of the following is an advantage to reviewing comments after the presentation is over?
A) To see what confused the audience and what excited them
B) To immediately respond to each comment
C) To Tweet sections of the presentation to those who were especially interested
D) To gauge effectiveness when there are no comments or questions
E) To eliminate the need for questions during the presentation
Q:
Which of the following can be used to monitor comments from the audience without interrupting the presentation?
A) Setting up a website for the presentation
B) Visiting Twitter accounts and blogs to look for areas of concern that are similar to yours
C) Tweeting key presentation points while presenting
D) Establishing expectations by asking for positive comments to be send through a hashtag
E) Using hashtags to monitor comments from the audience during breaks
Q:
Which of the following would allow a presenter to integrate social media into the presentation process?
A) Monitor and ask for feedback
B) Review comments to improve the presentation
C) Establish expectations with the audience
D) Create a website for the presentation
E) Preview study materials ahead of time
Q:
The term ________ refers to a line of communication created by people in an audience to connect with others inside or outside the room, with or without the knowledge of the speaker.
A) cloud surfing
B) backchannel
C) blogosphere
D) Twitterverse
E) tag cloud
Q:
When you're delivering a presentation online
A) ask for feedback frequently.
B) wait until the end of the presentation to seek feedback.
C) ask your audience to upload their feedback to your website.
D) don't worry about asking for feedback.
E) use visual cues from the audience as your source of feedback.
Q:
What is a request for proposals (RFP)?
Q:
Why is it important to think through the writing of an RFP before it is sent out?
Q:
How can you minimize the work for all involved when requesting proposals, while maximizing the effectiveness of the proposals you are receiving?
Q:
When you're composing the requirements section of a request for proposals (RFP), you can assume that bidders will understand the conventions and protocols of your industry.
Q:
Typical RFPs are nothing more than routine requests.
Q:
When you're preparing an RFP, identify decision criteria and choose information to measure against those criteria. Otherwise, you will
A) place unreasonable demands on bidders.
B) cause unnecessary complications in your review process.
C) discourage some potentially attractive bidders from responding.
D) all of the above.
Q:
When writing an RFP, why should you avoid asking for information that isn't relevant to your decision-making process?
A) Bidders will not have enough time to respond
B) Bidders might focus on the wrong information and not write the proposal correctly
C) Proposal writing software will not recognize the type of information needed and fail
D) Tracking the proposal responses will be more difficult
E) It might discourage some potentially attractive bidders from responding
Q:
Which of the following should be used to begin the writing process of creating the most effective RFP possible?
A) Brainstorming the information needed
B) Asking for detailed information about all aspects of the bidder's organization
C) Determining the timeframe bidders will have to respond
D) Determining decision criteria
E) Identifying what type of tracking system will be used when proposals are submitted
Q:
Which of the following should be included in an RFP to tell people how to respond and who can answer further questions?
A) Decision criteria
B) Proposal requirements
C) Submission and contact information
D) Requirements
E) Project description
Q:
Which section of an RFP would include information about how you will choose which proposal is accepted?
A) Decision criteria
B) Proposal requirements
C) Submission information
D) Contact information
E) Project description
Q:
Why is it important to specifically state everything you need from suppliers when you are creating an RFP?
A) The potential bidders need the information to write a better proposal
B) To make the proposal more informational than analytical
C) To outline the key pieces of information that should be included in the proposal
D) To put the requirements in context
E) The proposal process will eventually lead to a contract for delivery of the service
Q:
When providing information on the company and your priorities, which type of information are you providing to those who respond to your RFP?
A) Decision criteria
B) Proposal requirements
C) Submission and contact information
D) Company background
E) Project description
Q:
In addition to being a request, a request for proposals (RFP) is ________ that provides potential bidders with the information they need to compose effective proposals.
A) an actionable effort
B) a comprehensive document
C) an analytical report
D) an informational report
E) an indirect report
Q:
Managing RFPs can be labor-intensive and time-consuming. However, you can maximize the effectiveness of the RFP process if you use a smart management approach that involves
A) identifying your decision-making criteria.
B) pressuring bidders to respond as quickly as possible.
C) maintaining a manual system for tracking responses to RFPs.
D) waiting until all bids have been received before you finalize your information needs.
E) using the same format for every RFP used by the organization.
Q:
The requirements section in a request for proposals should
A) let bidders know how and when you'll be making a decision.
B) spell out everything you expect from potential vendors.
C) provide contact information for someone who can answer detailed questions.
D) give potential bidders some background information on your organization.
E) offer examples of the types of services you can provide.
Q:
Which section of an RFP includes information on what the proposal should look like, how it should be submitted, and how many copies should be included?
A) Decision criteria
B) Proposal requirements
C) Submission information
D) Contact information
E) Project description
Q:
When writing an RFP, which type of report are you writing?
A) Reports based on logical appeal
B) Persuasive message
C) Analytical reports
D) Informational reports
E) Problem-solving reports
Q:
What elements are normally included in the body of a formal proposal?
Q:
What is a synopsis? What's the difference between an informative synopsis and a descriptive synopsis?
Q:
In a formal proposal, how do you determine the organizational approach to use in the letter of transmittal?
Q:
What is a letter of transmittal?
Q:
The most common supplementary parts to include in a formal report are the appendix, the bibliography, and the index.