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Q:
Jason has just cleared the final round of the interview and was told that he will be sent the offer letter by email. Jason should ________.
A) congratulate himself and look forward to his offer letter
B) insist that the offer letter be hand-delivered to him
C) request that they also let him know about it on the phone, as further confirmation
D) call them back frequently
E) request that the offer letter be given immediately, because he may not be in town
Q:
During interviews, the objective of the ________ is to sell you on the advantages of joining the organization.
A) introduction stage
B) selection stage
C) ice breaker stage
D) final stage
E) screening stage
Q:
Indus Tec is hiring market analysts for the automobile industry. You have applied for this position and have been asked to appear for a screening interview. During the screening interview you would ________.
A) ask as many questions as possible, interviews are about knowing the organization too.
B) keep your answers short while differentiating yourself from other applicants
C) give elaborate and descriptive answers so that the interviewer is aware of your attention to detail
D) keep a low profile because the time to differentiate yourself from other candidates is yet to come
E) insist on a computer-based screening system
Q:
Eucalygen Technologies (E.T.) is recruiting young, creative and talented individuals to fill their vacancies. As an applicant for this job your objective should be to ________.
A) mirror company objectives
B) answer elaborately to confirm your fit for the position
C) conduct research on their customer base
D) find out if the job is a right match for your goals and capabilities
E) be boastful and sell yourself
Q:
Nicole has cleared seven rounds of interviews in three days and she still hasn't been offered the job. In her previous organization she cleared two rounds of interviews and she got the job. Nicole should ________.
A) be worried because she may not be offered this job
B) commend herself on getting this far and persevere through the rest of the rounds
C) express her concern to the organization
D) insist that further rounds be conducted on the telephone, to save her the trouble of commuting
E) let the company know that she can attempt only one more round
Q:
Jenny has applied for the position of an office assistant at a leading corporation. What should she do if her application letter and rsum fail to bring a response within a month?
A) She should call to find out why she hasn't heard from the prospective employer.
B) She should send a follow-up letter or email.
C) She should cross this particular job possibility off her list and apply somewhere else.
D) She should mail them another copy of her application letter and rsum.
E) She should mail them a letter addressing the lack of response.
Q:
In the final paragraph of your application letter make sure you ask the reader for a specific action and ________.
A) facilitate a reply
B) confirm an interview date
C) explain why you wrote
D) enquire about the organizations needs
E) mention your salary requirements
Q:
Shopmart has advertised for a store manager position in their South Oak, Iowa center. You want to apply for this position since you have assisted your store manager and have thorough knowledge of the skills required for the job. When writing an application letter to Shopmart you should ________.
A) stress that you have not held any managerial roles
B) include a copy of the advertisement with your letter
C) discuss each of the requirements specified in the job posting
D) restrict your message to just core job duties
E) never highlight personal characteristics
Q:
The middle section of a job application letter, should ________.
A) present your strongest selling points in terms of their potential benefit to the organization
B) give your entire work history, in case the employer doesn't read your rsum
C) stress ways in which you do not meet the job qualifications
D) discuss each requirement listed in the job, if it is an unsolicited letter
E) point out personal qualities specifically mentioned in the rsum
Q:
When writing solicited application letters ________.
A) repeat the information from your rsum
B) identify where you discovered the job opening and describe what you have to offer
C) use a question to learn of other job opportunities in the company
D) write in a monotonous tone to project confidence
E) add anecdotes and humor to demonstrate your understanding of the company's needs
Q:
Ruth is applying for jobs but she doesn't know how to begin an application letter; she comes to you for advice. In the opening paragraph you would ask her to ________.
A) include questions about the company needs
B) include an explanation about her purpose for writing the letter
C) briefly mention qualifications
D) include details of her skills
E) match AIDA requirements
Q:
In the job application process, prospecting is ________.
A) taking the initiative to write to companies even though they haven't announced a job opening that is right for you
B) seeking and attracting a pool of people from which qualified candidates for job vacancies can be chosen
C) providing information and instruction to equip employees with a higher level of knowledge
D) a meeting during which both you and the prospective employer ask questions and exchange information
E) the process of filtering out applicants who are unqualified or otherwise not a good fit for the position
Q:
Land-Air Global Transport has an immediate opening for a supply chain pricing analyst. You are interested in this job offer and wish to apply for it. In order to make a good impression on Land-Air Global Transport with your application letter, you should ________.
A) use an embellished layout
B) show that you understand the company and the position
C) extensively use personal pronouns and humor for a confident tone
D) only email your cover letter
E) give descriptive details of your accomplishments in the cover letter
Q:
Which among these is the crux of your job search package?
A) job-inquiry letter
B) application letter
C) rsum
D) job advertisement
E) application form
Q:
You received an offer from Reliable Resources (RR) and you mailed your letter of acceptance to them within 2 days while you were still employed at another organization. Upon receiving your resignation, your manager has a discussion with you and convinces you to continue at your current organization. Since your acceptance to RR constitutes a legally binding contract, would you mail them a resignation letter or a letter declining the job offer, and why?
Q:
In an interview, the close is just as important as the warm-up, leaving a lasting impression on the interviewer's mind. This is also the stage when the salary is discussed. If the interviewer brings up this subject, you can discuss it. If the interviewer does not bring up this subject, how would you tackle the situation?
Q:
Vivian is declining the job offer from System Inc.; she considers the interviewer's questions regarding her country of origin and subsequent remarks about her culture, derogatory and discriminatory. The interviewer meant to conduct a stress interview on Vivian and wanted to observe how she handles these queries.
Was the interviewer right in his approach? If Vivian is declining the offer, should she still use the negative messages approach?
Q:
"Nimbus Infotech has consistently appeared as a top info-media firm, based on the research I did for my senior project in communication networking. So imagine my delight when I discovered the opening for a network analyst in your Seattle headquarters (Position Code: U23-5478). With a major in network communications and a minor in media analysis, my education has been the ideal preparation for the challenges of this position."
This excerpt is the introduction of an application letter. Is this part of a solicited or unsolicited application message?
If this were an unsolicited message, draft an introduction for a solicited messagebased on the qualifications of the applicantand vice versa.
Q:
Briefly explain the difference between solicited application letters and unsolicited application letters.
Q:
The close of the interview is the final opportunity to emphasize your value to the organization and correct any misconceptions the interviewer might have.
Q:
Staging mock interviews can help you identify self-defeating nonverbal behaviors and speech mannerisms.
Q:
During a stress interview you might be asked pointed questions designed to anger or unsettle you.
Q:
If your application letter and rsum fail to illicit a response, you may contact them a week after the close date.
Q:
Unsolicited application letters are sent in response to ads for job openings.
Q:
Jennifer is preparing a video rsum along with six different rsum formats so that she can stand out in the crowd of applicants. Video rsums can be a compelling supplement, but ________.
A) it is suitable only for creative jobs
B) most employers prefer social media rsums
C) it should be created by hiring professional video producers
D) it fails to capture relevant work experience
E) recruiters may find it cumbersome to view and ignore it
Q:
Do not include or enclose a photo in rsums, unless it is a ________.
A) PDF
B) printed scannable rsum
C) social media rsum
D) electronic plain-text file
E) rsum intended for an employer
Q:
Which of the following candidates can use a rsum longer than one page?
A) Xavier just graduated from college and has experience working in a not-for-profit organization while studying.
B) Edgar has eight years of experience as a software developer at a leading software solution company.
C) Dennis has two years of work experience in sales and is applying for the position of assistant manager at a local marketing company.
D) Louis worked at local clothing stores as an assistant for a year before going back to college to get an MBA degree.
E) John will graduate in a few months and has volunteering experience as well as technical certification in Internet security.
Q:
When applying to U.S. companies, which of the following should never be included?
A) names of references
B) name of your previous employer
C) your personal contact information
D) name of any not-for-profit organization
E) your GPA
Q:
The activities and achievements section in the rsum can be used to ________.
A) offer a brief view of your key qualifications
B) offer a brief recap of your career with the goal of presenting increasing levels of responsibility and performance
C) present your educational background in depth, choosing facts that support your professional theme
D) highlight activities and achievements outside of a work or educational context
E) emphasize what you have accomplished in each position you have held in the past
Q:
In your rsum, most of the space should be devoted to the jobs that ________.
A) are relevant to your education
B) were the most challenging
C) you held the longest
D) are the most recent
E) are related to your target position
Q:
If you do not name your current employer in the work experience section of your rsum and only mention the industry, you ________.
A) are creating doubt in the mind of your potential employer, who is entitled to disqualify you based on this omission
B) may not be noticed by recruiters
C) may lose out on the keyword search
D) are following expected rsum protocol and are allowed to keep your employer confidential
E) are not being honest and transparent
Q:
For which of the following applicants is education their strongest selling point?
A) a college graduate who has no experience
B) an upper-level manager who is to be promoted soon
C) a recently promoted lower level manager
D) an office assistant looking to upgrade his qualifications
E) a college graduate with 10 years work experience and a very specific skill set
Q:
Which of the following candidates should include a career summary in their rsum?
A) Derrick has just graduated from college and plans to continue a career in nonprofit fund raising, a job he has internship experience with since his freshman year.
B) In his short stint at the organization, Nathan was promoted two times.
C) As an experienced manager, Grover had grown with the company, managing double-digit annual growth in revenue and employees in his division.
D) After all these years as a junior assistant, Chris is finally relieved that he is a junior manager now.
E) After two year, Don is planning to make a transition from being an army man to a corporate executive.
Q:
A qualifications summary ________.
A) offers a brief view of your key qualifications
B) offers a brief recap of your career with the goal of presenting increasing levels of responsibility and performance
C) is a brief introductory statement that precedes your name and contact information
D) identifies either a specific job you want to land or a general career track you would like to pursue
E) presents your educational background in depth, choosing facts that support your professional theme
Q:
The introductory statement of a rsum includes ________.
A) career objective
B) contact information
C) work experience
D) the URL of your personal Web page, e-portfolio, or social media rsum
E) educational background
Q:
Which of these email addresses would be appropriate in a rsum?
A) [email protected]
B) [email protected]
C) [email protected]
D) [email protected]
E) [email protected]
Q:
The keywords that describe specific skills, attributes, and experiences an employer is looking for in a candidate are known as ________.
A) adjectives
B) action phrases
C) action verbs
D) verbs
E) nouns
Q:
David is aware that the majority of rsums are now subjected to keyword searches in an applicant tracking system. To help David use keywords for his benefit, which of the following parts of his rsum should include relevant keywords?
A) contact information
B) personal data
C) introductory statement
D) hobbies
E) heading
Q:
Which of the following is an active statement for a rsum?
A) Responsible for customer communication.
B) Implemented an efficient software application in the sales department.
C) Solved the highest number of customer complaints in the department.
D) Proven track record of success with strong work ethics.
E) Member of the student organization that addressed academic issues.
Q:
Sam has been told that to create an effective rsum he should keep its style direct and simple. Therefore, Sam should ________.
A) focus on his work history
B) use long sentences
C) use an indirect approach
D) use short, crisp phrases
E) use the word "I"
Q:
An essential step in adapting your rsum is ________.
A) reading news sites, blogs, and other online sources and following industry leaders on Twitter
B) to make informal connections with mutually beneficial business contacts
C) using the same terminology as the employer uses to describe job responsibilities and professional accomplishments
D) showing up early for your job interview
E) emphasizing your skills and capabilities, identifying employers and academic experience in subordinate sections
Q:
Experts say that the positive earnings in various industries suggests that the recession is over. However, the unemployment rate and housing market do not support this theory. Young workers had the most difficulty entering the workforce over the past four years, and a larger percentage of older workers were job hunting in the recent year than at the beginning of the recession. In the wake of recession, and with the competition for jobs getting tougher, bending the truth on rsums is helping job seekers to find employment. Which of the following statements, if true, weakens the argument?
A) The Official Bureau of Economic Analysis suggests that the unemployment rate in the country has fallen by two percent this year.
B) Planning an effective rsum starts with understanding its true functionas a brief, persuasive business message intended to stimulate an employer's interest in meeting you and learning more about you.
C) Estimates vary, but one comprehensive study uncovered lies about work history in more than 40 percent of the rsums tested.
D) More than 90 percent of companies that find lies on rsums refuse to hire the offending applicants, even if that means withdrawing formal job offers.
E) Many people have gaps in their careers or other issues that could be a concern for employers. To handle such gaps, mention relevant experience and education you gained during employment gaps.
Q:
When writing a rsum, in order to handle inexperience, ________.
A) mention related volunteer work and membership in professional groups. List relevant course work and internships
B) use the interview process to explain any mitigating circumstances and to emphasize your rehabilitation and commitment to being a law-abiding, trustworthy employee
C) itemize each position held at the firm to show growth within the organization and increasing responsibilities along the way
D) tone down your rsum, focusing exclusively on the experience and skills that relate to the position
E) group a number of short-term jobs of a similar type under a single heading
Q:
Jane has a criminal record and had been incarcerated for a month. When Jane is applying for a job, she should ________.
A) deny her criminal record
B) not be held liable for her action since it has no bearing on her job skills
C) only apply to companies that encourage rehabilitation of criminals
D) use the interview process to explain any mitigating circumstances and emphasize her rehabilitation
E) mention this on her rsum because she is legally obligated to do so
Q:
A ________ allows you to focus attention on your capabilities when you don't have a long or steady employment history, without raising concerns that you might be hiding something about your past.
A) recommendation letter
B) cover letter
C) combination rsum
D) chronological rsum
E) functional rsum
Q:
Which of the following is true regarding a functional rsum?
A) It is the most preferred format.
B) It stresses individual areas of competence.
C) It emphasizes an individual's job history.
D) It presents an individual's academic experience first.
E) It is generally more complex to prepare
Q:
Nina has been on a long break since her previous job and has been taking advantage of the time off to travel. Now she is applying for the position of an analyst at a leading organization that intends to hire people who can work well in a diverse environment. Being well-traveled, Nina has a healthy respect for different cultures. Assuming that Nina possesses the necessary qualifications, which of these actions will best help Nina secure an interview at the organization?
A) Nina emphasizes her relevant skills and qualifications but deemphasizes the break because this information will not serve the employer's needs.
B) Nina prepares a single sheet rsum, highlighting the skills and capabilities she acquired in her previous employment that might be relevant to this job and does not mention her break.
C) Nina presents her work history in reverse chronological order, highlights relevant skills and mentions how the break has enriched her cultural understanding.
D) Nina prepares a chronological rsum and attaches a copy of her blog, in which she has written her thoughts about how meeting people from various countries has enriched her life.
E) Nina prepares a chronological rsum and posts it on her personal Web page. Then she mails her application letter to the employer, which includes a link to her Web page and requests them to view her rsum on her Web page.
Q:
In which of the following ways are jobs listed in the work experience section of a chronological rsum?
A) according to the job titles held
B) in a chronological order
C) in alphabetical order of organizations
D) after emphasizing the skills and abilities
E) in a reverse chronological order
Q:
In a chronological rsum, ________.
A) the stress is on individual areas of competence rather than job history
B) you can deemphasize any lengthy unemployment or lack of career progress
C) the work experience section dominates and is placed immediately after your contact information and introductory statement
D) the employers and academic experience is identified in the subordinate sections
E) you can emphasize earlier job experience through the skills you gained in those positions
Q:
Which of the following is NOT true regarding rsums?
A) All a rsum can do is get you in the door.
B) In most cases, your rsum needs to make a positive impression within 30 or 45 seconds.
C) The purpose of a rsum is to list all your skills and abilities.
D) If the rsum doesn't contain the right keywords, a human being may never see it.
E) Recruiters don't need that much information about you at the initial screening stage.
Q:
Which of the following is true about rsums?
A) Recruiters don't need much information about you at the initial screening stage, and they probably won't read it.
B) Present your work experience in chronological order and avoid translating your past experience to the new position.
C) The purpose of your rsum is to list all your skills and abilities.
D) If you want a really good rsum, you need to have it prepared by a rsum service.
E) The more good information you present about yourself in your rsum, the better, so stuff your rsum with every positive detail.
Q:
The purpose of a rsum is ________.
A) to get you a job
B) to get you an interview
C) to identify your essential skills
D) to make informal connections with business contacts
E) to find opportunities
Q:
Which of the following is the last step in planning your rsum?
A) select the right medium
B) analyze the situation
C) organize the information
D) gather information
E) adapt to your audience
Q:
Which of the following candidates will make a negative impact on his job search?
A) Bob visits automobile trade shows to meet people from the manufacturing industry with similar interests.
B) Ted sends his rsum to the HR department of a leading software company to enquire about job posts in the technical department.
C) Maria exchanges contact information with a company representative on a popular networking website.
D) Liz applies for the position of bank marketing representative and arrives a few minutes early for her interview.
E) Jack sends his rsum for the post of financial auditor in a leading company, but misspells the name of the company's manager in the email.
Q:
Which of the following is a networking etiquette?
A) Keep sending messages or requests to others until they reply.
B) Be as elaborate as you can in all your communication efforts.
C) Help fellow networkers by giving them contact information, even if it is without permission.
D) Never email your rsum to complete strangers.
E) Don't send thank-you notes because it is too assertive.
Q:
Brad, a student in his final semester, is planning to start his job search soon. In order to find the right job, Brad should start thinking like a networker. His first step in building a network should be to start with ________.
A) his classmates
B) contacts at hiring agencies
C) HR managers of organizations
D) LinkedIn users
E) campus recruitment agents
Q:
Callum is looking for a job as a research analyst at a leading chemical company. He already works at a local company as a research assistant. He decides to attend industry functions and develop connections on popular social media sites. He is ________.
A) using persuasive communication
B) measuring the quality of hire
C) coaching
D) temping the employer
E) networking
Q:
James is interested in working as a developer for Next Level Gaming Solutions. However, he is not sure of how he should apply for this dream job. In order to maximize his chances, James should ________.
A) look out for this job advertisement in job sites
B) get in touch with their HR department and sell himself
C) scan periodicals for job openings
D) monitor the company's website for openings
E) get to know the company's customers
Q:
An important step in showing employers that you will be a good fit is to ________.
A) customize your rsum to each job opening
B) research competing organizations
C) emphasize on overqualification
D) be elaborate in your communication and send numerous requests and messages to company representatives
E) make an infographic rsum
Q:
Many companies judge the success of their recruiting efforts by the ________.
A) stringency of the hiring process
B) quality of hire
C) number of temporary contracts
D) quantity of applicants
E) experience of hiring managers
Q:
For any career path that you might want to pursue, two guidelines are to be kept in mind: ________.
A) choose the career that suits your needs and obtain the required qualifications
B) be ready to start as soon as you are qualified and stay motivated
C) get organized and start with essential research and planning tasks
D) stay in touch with every organization you have applied to and learn to be persuasive
E) do not miss opportunities, but don't go for jobs that do not meet your requirements
Q:
If most rsums are about selling yourself for the ideal career opportunity, why should they not include any personal data? Why should employers not insist on a rsum with the applicant's picture on it, but can welcome video rsums?
Q:
Choose a position in any field that you could be potentially qualified for after your graduation and prepare a list of 5 keywords that should be included in the rsum when applying for this position.
Q:
Rewrite this rsum according to current guidelines for effective rsum writing. Assume the position being applied for is a marketing analyst for a foreign electric car company trying to enter the U.S. market. Feel free to create some new facts to help create a more effective rsum.
Sharon Bueller
859 Marlo Avenue
Benton, NJ
(504) 555-6308
[email protected]
PERSONAL: Married, in good health, 5'6", 155 lbs.; hobbies include cooking, music, and reading.
Education: MBA degree, University of Louisiana, 2001.
Graduated with a 3.0 average. Member of the varsity cheer leading squad. President of Helvetica League. Was voted as Miss Congeniality at the county fair.
WORK EXPERIENCE
McShear Aeronautics , 2004 to now, marketing analyst
Responsible for promotional activities.
Answer: Student answers may vary, but they should make sure that the general look of the rsum should be simple, clean and professional. No personal details like marital status and physical appearance should be mentioned. If career objective is to be mentioned it should be worded in a way that relates the applicant's qualifications to employer needs. Achievements and skills that are irrelevant to the position should be excluded. Facts about skills and accomplishments are the most important information you can give a prospective employer, so quantify them whenever possible.
Q:
There are many considerations for the job seeker when thinking about preparing a rsum. Some of these include what type of rsum to prepare and how to handle the variety of unique circumstances that are present when dealing with different employers and positions. In this respect, why do most employers prefer chronological rsums over functional rsums? What kind of changes would you recommend an applicant make to his/her rsum if they are overqualified for the position they are applying for?
Q:
Explain the importance of networking as part of your career search, and describe how to go about finding helpful networks.
Q:
Your online presence is a career-management tool.
Q:
A variety of terms are used to describe online rsum types including personal Web page, e-portfolio, social media rsum, and multimedia rsum.
Q:
A scannable version of your rsum is simply a computer file without any of the formatting that you typically apply using a word processor.
Q:
A rsum should not be more than one page long.
Q:
A career summary offers a brief recap of your career and is particularly useful for upper-level managers.
Q:
The name and contact information on your rsum should not mention the URL to your personal Web page.
Q:
Military experience can help you develop many skills. Therefore, include standard military terminology to build credibility in your rsum.
Q:
In a combination rsum, the work experience section dominates and is placed immediately after your contact information and introductory statement.
Q:
A functional rsum, sometimes called a skills rsum, emphasizes your skills and capabilities, identifying employers and academic experience in subordinate sections.
Q:
A chronological rsum emphasizes earlier job experience through the skills you gained in those positions.
Q:
The purpose of a rsum is to list all your skills and abilities and get you the job you want.
Q:
Networking is an informal activity that allows only public messages to be sent to people.
Q:
An important aspect of the employer's quality-of hire is the number of candidates applying for a job opening.
Q:
Quality of hire is a measure of the effectiveness of the recruiting process.