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Q:
Words that have a strong emotional connotation are words that have implied meanings.
Q:
Raj knows that, because informative speeches are objective, emotional appeals should not be used in them. Raj is correct.
Q:
Chyna was able to develop an argument that created cognitive dissonance for her audience members, then she offered a solution that reduced that contradiction. Chyna increased her chances of making a successful persuasive argument.
Q:
When a person holds two ideas that contradict each other, it creates mental noise in that persons mind. This is what occurs with analogical reasoning.
Q:
When using analogical reasoning, the cases used as evidence must be identical.
Q:
Shirl has compared the prices of gasoline in the United Kingdom with the gasoline prices in the United States to argue her case. Shirl has employed analogical reasoning.
Q:
Cole has put forth the argument that all fires produce smoke and she sees smoke over the nearby mountain, then there is a fire on the other side of the mountain. Cole has used deductive reasoning.
Q:
In her persuasive speech, MaryLou uses a form of reasoning that involves building an argument by using individual examples and pulling them together to make a generalization. This is known as inductive reasoning.
Q:
Mark uses a form of reasoning that involves building an argument by using individual examples and pulling them together to make a generalization. This is known as deductive reasoning.
Q:
When Troy points out other possible causes in a cause-and-effect relationship and then explains why they are not as important or relevant as the cause he is discussing, the ploy inoculates the audience from future attempts to persuade them in the other direction.
Q:
Inoculation refers to the need to protect yourself from the audience by seeing a doctor for a vaccination prior to speaking.
Q:
Mentioning other causes in your persuasive speech and explaining why your cause should be the focus is called logos.
Q:
The final step of the KEYS approach calls for you to assess your audiences reaction to your presentation, get feedback to see if your presentation was effective, and to think about the verbal and nonverbal communication you used and decide what communication was positive or negative.
Q:
Royce will be including pathos in his persuasive speech. Pathos is an emotional appeal.
Q:
The second step, evaluate the professional context, requires you to understand who makes up your audience.
Q:
To use deductive reasoning effectively, a speaker must make certain that his or her major and minor premises are accurate and that he or she convinces the audience to accept those premises in the body of their speech.
Q:
An impromptu presentation is one of the presentation opportunities.
Q:
When considering an informative speech, logos is a term that refers to the words of a presentation in the context of organizational structure and the supporting information.
Q:
Aristotle stated that a good persuasive speech includes two persuasive appeals.
Q:
Quotes should not be used when establishing credibility.
Q:
Internet sources require special attention when validating their credibility.
Q:
Relying solely on personal anecdotes to inform an audience is effective because it builds speaker credibility.
Q:
Speakers should point out other possible causes when persuading with a causal reasoning technique.
Q:
Including emotional appeal to a persuasive speech will cause the speaker to lose credibility.
Q:
A specific purpose is a declarative sentence telling the listeners what you want them to understand, know, or believe by the end of your presentation.
Q:
Developing a clear organizational structure will enhance both informative and persuasive speeches.
Q:
Aristotles persuasive appeals are ethos, pathos, and logos.
Q:
Disagreeing with an idea is referred to as active disagreement.
Q:
Meetings can be an excellent chance to give an opportunity presentation.
Q:
In the case of professional excellence in presentations, which step of the KEYS approach suggests that you, as the speaker, should know yourself, which includes knowing your strengths and weaknesses and knowing how to use them to your advantage? a. first b. second c. third d. fourth
Q:
Travis has been asked to give a speech on the organization of a community garden at the local lifelong learning class next week. Traviss speech will be informative in nature. Which of Aristotles appeals should Travis include?
a. logos and pathos
b. ethos and pathos
c. logos, pathos, and ethos
d. ethos and logos
Q:
Trish is preparing her informative speech for the club to which her mother belongs. Trish is trying not to be influenced or affected by emotions or her own point of view. Trish is trying to be which of the following?
a. subjective
b. left-leaning
c. objective
d. right-leaning
Q:
When Jeff is developing his persuasive argument, he will have to demonstrate that certain events or factors produced, or in some cases prevented, a certain result. This type of reasoning is known as which of the following?
a. critical
b. causal
c. ad hominem
d. latent
Q:
Thadeus has been asked to give a speech in a traditional presentation setting. By definition, this type of speech is known as which of the following?
a. traditional
b. impromptu
c. informal
d. formal
Q:
When persuading, it is important to show the audience how you have a shared interest, concern, or background. This is known as establishing which of the following?
a. specific purpose
b. inoculation
c. common ground
d. cognitive dissonance
Q:
Willis is giving a speech to the Young Republicans group on campus this evening. He is going to work to explain to them why they should vote for Mr. Bluestate, the Democrat running against the Republican incumbent mayor. Which strategy for persuading with excellence has Willis ignored?
a. You must develop a clear argument, supported by solid logical appeals and credible evidence.
b. Your entire speech should be persuasive.
c. You can have a speech that is half informative and half persuasive.
d. You must assess the target audience.
Q:
Your persuasive speech should be organized as an argument. Where should be the use of persuasive appeals?
a. at the end of the speech
b. only in the introduction of the speech
c. only in the body of the speech
d. throughout the speech
Q:
In her speech to work toward changing the education system in the United States, Brandi compares how children in Finland excel in areas of education that American children do not. In comparing these cases, Brandi is using which type of reasoning?
a. causal
b. deductive
c. inductive
d. analogical reasoning
Q:
In her speech, Kiera is building an argument by using individual examples, pieces of information, and cases that she is pulling together to make a generalization. Kiera is using which type of reasoning?
a. causal
b. deductive
c. inductive
d. analogical reasoning
Q:
Cherise is giving a speech and has asked the audience members to become organ donors. Cherise has issued which of these?
a. passive agreement
b. null agreement
c. deductive reasoning
d. call to action
Q:
According to Aristotle, presenters who demonstrate ethos or positive character by demonstrating competence, trustworthiness, and goodwill are able to establish which of the following?
a. audience participation
b. gratitude
c. credibility
d. new friendships
Q:
Rick is trying to persuade the audience simply to agree or disagree with an idea. Rick is seeking which of the following?
a. call to action
b. passive agreement
c. active agreement
d. informative agreement
Q:
Words that have a strong emotional implied meaning may also be said to have a strong which of these types of meanings?
a. denotative
b. empirical
c. nonsensical
d. connotative
Q:
Speaking off the cuff is known as which of the following?
a. impromptu speech
b. indelicate speech
c. internal speech
d. inexplicable speech
Q:
When a speaker mentions the other causes in her or his speech and explains why this cause--the cause presented in the speech--should be the focus, that speaker is using what strategy?
a. inoculation
b. anticipatory argument
c. smoothing the road
d. greasing the pan
Q:
Using an argument that is flawed or incoherent is a violation of which of these?
a. ethos
b. pathos
c. logos
d. rhetoric
Q:
Why is ethos important to a persuasive presentation?
a. It highlights your use of clear, factual knowledge on the subject.
b. It helps produce imagery to help the audience connect emotionally with the topic.
c. Ethos keeps the audience from considering other possibilities.
d. Ethos establishes your credibility on the subject.
Q:
Jennifers company starts off every day with a casual meeting where any employee can talk about issues or concerns regarding the department. Jennifers company is using which type of opportunity for presenting?
a. formal presentation
b. huddles
c. impromptu presentation
d. active agreement
Q:
Alice was recently criticized for the poor performance of her store this quarter. When Alice stated that profits for the company overall were down for the quarter, she mentioned that recent highway construction in front of her store was the main reason for low profits. She presented reports that compared store sales along the highway versus other stores in her town to prove her point. This is an example of which of the following?
a. inoculation
b. inductive reasoning
c. deductive reasoning
d. cognitive dissonance
Q:
Robert is giving a speech at his local YMCA. He begins by emphasizing that he has grown up in this neighborhood and has seen many of the same problems as other members in the audience. Robert is engaged in which activity?
a. making an emotional appeal
b. baiting the audience
c. establishing common ground
d. making an informative appeal
Q:
What supporting material would you use to supplement the logos of your persuasive argument?
a. a picture from your Facebook account
b. an emotional appeal
c. examples
d. funny stories
Q:
Which philosopher viewed credibility as central to any effective rhetoric?
a. Quintilian
b. Aristotle
c. Socrates
d. Plato
Q:
During a recent poverty awareness event, Sara incorporated pictures of starving children into her presentation. This persuasive appeal is known as which of the following?
a. ethos
b. pathos
c. logos
d. cognitive dissonance
Q:
Tom recently gave a presentation at work highlighting the problems with customer service. He asked all his coworkers to spend an extra 30 minutes each day handling customer complaints. This is an example of which of the following concepts?
a. motivation
b. coaching
c. call to action
d. leadership
Q:
Presentational excellence is important because of which of the following?
a. Presentations serve as a tool to communicate only with the upper management effectively about business goals.
b. Presentational excellence must be present to achieve professional excellence.
c. Product presentations, team huddles, running meetings, press conferences, special events, and other forms of oral communication reveal mostly information about your failure as a professional.
d. Presentations are mostly about entertaining others, so they think you have presentational excellence.
Q:
Which of the following should be included in a persuasive speech?
a. pathos and logos
b. pathos, logos, and ethos
c. pathos and ethos
d. ethos and logos
Q:
While we generally think of transformational leaders as doing good things within the context of their leadership, Adolf Hitler was also a transformational leader because he possessed the attributes and communicated as a transformational leader. Define and discuss transformational leadership.
Q:
Define and discuss the concept of status.
Q:
Provide the definition of leadership provided in the course materials and discuss leadership.
Q:
Define and discuss charisma.
Q:
List and describe at least five types of difficult people you may encounter in the workplace. Give an example from your own experience in which you encountered one or more of these types of individuals.
Q:
How should a leader make criticism constructive? List and describe at least five strategies.
Q:
Describe Blake and Moutons Managerial Grid, its two dimensions, and five styles that are included.
Q:
Extending from the leadership-as-traits approach is the notion that charisma or ______ equals leadership.
Q:
______ functions include important duties such as being in charge of and responsible for various goals and functions in an organization.
Q:
______ power is based on ones superior expertise in a specific field.
Q:
Bruno has made it clear to Sandra that if she does not work this coming Saturday, he will cancel her scheduled vacation time next month. Bruno is using coercive power.
Q:
Leaders often have multiple types of power, with referent power likely in the mix.
Q:
Impression management is not about creating a false impression, but rather its about monitoring your communication so that you can present a truthful and professional image.
Q:
The old saying that clothes make the man is especially true for both men and women as clothing in and of itself makes a leader.
Q:
The way to ensure that Toms public image is the image of an excellent leader that he wants to be presenting is accomplished through impression management.
Q:
During meetings, it would be wise for Alexi to avoid topics that will set off the bully/sniper.
Q:
Jarvis needs to make sure that he documents the reprimands and employee evaluations for employee, just in case any one of them decides not to improve and needs to be fired. This is because in most organizations, you must have documentation in order to fire an employee.
Q:
When needing to fire Bruce, Sebastian needs to keep in mind that it was Bruces choice not to live up to the clearly defined expectations and Bruces choice to face the consequences.
Q:
When providing negative feedback and holding a person accountable, the ultimate goal is to get that person to quit the job before you have to fire him or her.
Q:
Scripting is the process of mentally rehearsing what you will say during the discussion.
Q:
Without honest feedback, employees cannot improve.
Q:
Rose is a very good leader. She does not like having to give someone negative feedback and she is uncomfortable holding her employees accountable, but she does so. Rose understands that excellence in leadership is realizing that such feedback is necessary in the workplace.
Q:
Dylan is having to deal with a number of difficult people in his organization. While he has provided feedback to each employee during their annual evaluation, he has not followed up on many of the things that were discussed. This issue for Dylan is that he has failed to hold people accountable.
Q:
Discussing an area that needs improvement or defining a goal should mark the end of the communication on that subject.