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Q:
Which is the most appropriate attire for a female interviewee?
a. black skirt, colorful blouse, and matching jewelry
b. black pants and a light-colored blouse
c. black, dark grey, or dark blue suit with a skirt, light-colored blouse, and minimal jewelry and makeup
d. there is no difference between acceptable attire for males and females in the modern day
Q:
The scripting process is answering interview questions using a formula that includes which of the following?
a. answering the question directly, using a statistic or example to prove your point, and asking a follow-up question
b. using a specific example that you have actually experienced and explaining it in three sentences or less
c. directly answering the question, backing up the answer with a specific example, and tying the answer back to the company and/or the position
d. connecting the answer to the company itself no matter what
Q:
Preparing three-part answers to potential interview questions is a process called what?
a. preparing
b. scripting
c. rehearsing
d. practicing
Q:
Key words that match the job description should be included in the rsum because of which of the following reasons?
a. It shows you were paying attention.
b. Scanning programs can detect the words and match the language.
c. Your rsum will look more specific.
d. They eliminate too much white space.
Q:
Which of the following should be included on a rsum?
a. education
b. your friends contact information
c. experience with legal issues
d. times you were disciplined in high school
Q:
Which of the following accomplishments would be the most beneficial to highlight on a rsum for someone applying for a leadership position?
a. 3.0 GPA
b. member of a chorus line
c. member of a basketball team
d. completion of a team-based project for a class
Q:
a. professional association b. internet provider c. private employment agency d. word-of-mouth campaign
Q:
How long does it usually take postgraduates to find their first jobs after college?
a. 1 to 2 months
b. 2 to 4 months
c. 6 to 12 months
d. 3 to 6 months
Q:
Which of the following will allow you to develop a clearer understanding of this career choice?
a. internship
b. shadowing
c. short-term contract
d. long-term contract
Q:
Jared has just arrived at his job interview and finds himself in a room with two other candidates and three interviewers. Jared is taking part in what kind of interview?
a. group
b. discussion
c. panel
d. live
Q:
When job seekers go through the ______ process, they consider opportunities that match with their personal priorities.
a. career exploration
b. salary negotiation
c. priority exploration
d. contract negotiation
Q:
During his interview at the local branch of a large multinational company, Bronson thinks about each question with regard to its legality or illegality. Discuss what types of questions are illegal and cannot be asked by interviewers.
Q:
Discuss chronological, functional, and combination rsums.
Q:
Discuss the key components of mock interviews.
Q:
Based on what youve read, identify at least four different ways in which you should seek out potential job opportunities.
Q:
Summarize the major ways by which you should engage in career exploration.
Q:
What should you include on your rsum, and what should you leave off your rsum?
Q:
Summarize the proper attire for a job interview.
Q:
List and briefly describe the six stages of the job-seeking process.
Q:
Today, organizations are requesting that rsums be submitted electronically or that the information traditionally found in a rsum be submitted via an ______ application.
Q:
You should submit letters of recommendation only to positions that ______ such letters.
Q:
Stanley should include an awards and honors section on his rsum only if he has ______ listings and they are ______ to the position.
Q:
Hobbies and interests should not be included in a ______.
Q:
When creating your rsum, if your first major heading is bold, 14 point, and all capitals, then all major headings should be bold, ______ point, and ______.
Q:
In terms of visual appeal, you need to include a balance between text and ______.
Q:
The more you know about a given occupation, the more effectively you will be able to describe how your ______ line up with the position.
Q:
When joining a ______, be certain to inquire about outlets for job postings as well as student membership fees or dues.
Q:
When it comes to submitting ______ rsums, you must be sensitive to the style and formatting of the document.
Q:
The researching stage of the job-seeking process comprises two components: researching ______ and researching ______.
Q:
The first step in the KEYS approach is know yourself, so begin there with ______.
Q:
Danny arrived at college late from summer break due to a family emergency. By the time her arrived, all the paid available internships had been taken. To gain valuable experience, Danny was able to meet with a mid-level manager at a local company who consented to allowing Danny to follow along to see how things were done until such time as Danny could find an internship. This following the manager is known as shadowing.
Q:
Hank is working on his rsum and cover letter. In order for a prospective employer to reach him about scheduling an interview, Karl should be sure to include his name, his address, his phone number, and his email address.
Q:
Karl does not have a lot of work experience to include on his rsum, but he believes that the experience that he does have is relevant to the job for which he is applying. This experience could include internships, relevant class projects, relevant work with student organizations, or volunteering.
Q:
As you advance in your career, you will most likely label this section as employment experience, which will take precedence over your education.
Q:
Many rsums have moved away from the objective to a summary of skills and traits.
Q:
An objective is a one- or two-sentence declarative statement regarding interview questions you object to being asked.
Q:
Asking questions does not provide support to a speaker.
Q:
Listening with empathy is the basis for a host of important workplace skills and strategies.
Q:
Evaluating the information being sent is known as informational listening.
Q:
Bias applies to both individuals and groups.
Q:
Bias involves discriminating against someone based on your knowledge of their race, ethnicity, beliefs, and so forth.
Q:
Jargon is useful when everyone has a common understanding of the terms at hand.
Q:
Audible talking, the ruffling of papers, or a cell phone going off is known as external noise.
Q:
Hearing is the process of determining the meaning of verbal and nonverbal messages.
Q:
Lance seems to always be interested in demonstrating concern for others emotions and interests, finding common ground, and responding. Lance is which type of listener? a. people-oriented b. action-oriented c. content-oriented d. time-oriented
Q:
Paraphrasing, summarizing, reflecting, and asking questions all demonstrate which of the following?
a. responsiveness
b. passivity
c. bias
d. reflection
Q:
This step of the HURIER model includes recalling the message so that it can be acted on.
a. hearing
b. understanding
c. remembering
d. interpreting
Q:
The step in the HURIER model in which we make sense of the verbal and nonverbal codes to assign meaning to the information received or the sensitivity to nonverbal and contextual aspects of the message is which step?
a. hearing
b. understanding
c. remembering
d. interpreting
Q:
Margarita is an active listener who focuses on asking questions and will often listen to the message and then repeat it back to the sender in different words or phrasing so she can be clear on the message. This technique is known as which of the following?
a. passivity
b. jargon
c. paraphrasing
d. bias
Q:
Biff uses terms such as 86, speedy-go, and on the fly when talking with Rich. Biff has worked in a local caf for some time, but Rich has never been exposed to these terms that seem to only be used in a certain context. This type of language that is specific to a group is known as which of the following?
a. bias
b. reflective
c. informational
d. jargon
Q:
Simon does not believe that he will like what it is that Carly says because she is a member of a different religion than he is. His assumptions about Carly and religious issues before he has heard all the facts is known as which of the following?
a. critical listening
b. bias
c. passive listening
d. reflection
Q:
This type of listening occurs when you focus on the content of the message to acquire knowledge.
a. critical
b. empathetic
c. informational
d. passive
Q:
This type of listening is listening to understand the speakers point of view without judgment.
a. critical
b. empathetic
c. informational
d. passive
Q:
This type of listening asks you to evaluate the information being sent.
a. critical
b. empathetic
c. informational
d. passive
Q:
A listener who simply receives a message and makes sense out of that message without feedback or verification is which type of listener?
a. passive
b. active
c. pseudo
d. simple
Q:
The fifth step in the HURIER model is the logical assessment of the value of the message. This is called which of the following?
a. hearing
b. interpreting
c. evaluating
d. understanding
Q:
The second step in the HURIER model is the process of attaching meaning to the verbal communication or comprehending the literal meaning of the message. This is known as which of the following?
a. hearing
b. interpreting
c. responding
d. understanding
Q:
According to the HURIER model, the first step toward better listening is making sure you can properly hear the other person. This step is called which of these?
a. hearing
b. interpreting
c. responding
d. understanding
Q:
What is the name of the model that provides a framework for skill-based listening by defining listening as six interrelated components?
a. HURRIER
b. HURRIED
c. HURRYUP
d. HURIER
Q:
Hermione and Harry are engaged in a communication interaction and when she is finished actively listening, she can assume the major speaking role the next, while Harry becomes a listener. What type of listening is this?
a. pseudolistening
b. conversational listening
c. presentational listening
d. passive listening
Q:
Which type of listening takes place in situations where a clear role of speaking and listening functions is prescribed?
a. pseudolistening
b. conversational listening
c. presentational listening
d. passive listening
Q:
Jack is generally a person who has a great deal to do in a day, and in his conversations with others, he prefers to eliminate the small details and get right to the point of the conversation. Jack is which type of listener?
a. action-oriented
b. time-oriented
c. people-oriented
d. content-oriented
Q:
These listeners are interested in demonstrating concern for others emotions and interests, finding common ground, and responding.
a. action-oriented
b. time-oriented
c. people-oriented
d. content-oriented
Q:
These listeners are interested in direct, concise, error-free communication that is used to negotiate and accomplish a goal.
a. action-oriented
b. time-oriented
c. people-oriented
d. content-oriented
Q:
These listeners prefer brief communication, seek interaction that is concise and to the point, and they want to know the length of time available before the communication begins.
a. action-oriented listeners
b. time-oriented
c. people-oriented
d. content-oriented
Q:
Miguel was sitting in a meeting about an upcoming trade show and was not able to listen to his colleague because he was focused on a phone call that he had received that morning about his brother who had recently lost his job. Miguels focus on the phone call served as which of the following?
a. internal noise
b. physical noise
c. external noise
d. fundamental noise
Q:
Which of these abilities is inextricably linked to individual performance in organizations?
a. listening
b. hearing
c. communication
d. critical thinking
Q:
Which of the following is your physical ability to detect sounds?
a. hearing
b. listening
c. whispering
d. sensing
Q:
When using the HURIER model, what does the understanding step ask you to do?
a. concentrating on and attending to the message
b. recalling the message so it can be acted on
c. logically assessing the value of the message
d. attaching meaning to the verbal communication
Q:
What step of the HURIER model asks the listener to make sense of the verbal and nonverbal codes to assign meaning to the information received?
a. evaluating
b. interpreting
c. responding
d. understanding
Q:
Whenever you are listening to a speech where there is no expectation for interaction with the presenter, you are engaged in which of these types of listening?
a. conversational listening
b. passive listening
c. presentational listening
d. advocate listening
Q:
Which of the following is a part of the HURIER model?
a. recognizing
b. reciprocating
c. interrogating
d. evaluating
Q:
When the speaking role shifts from one person to another with some frequency, it is known as which of the following?
a. presentational listening
b. conversational listening
c. informal listening
d. interchangeable listening
Q:
John often prefers conversations that require him to intellectually challenge himself. John is what type of listener?
a. content-oriented
b. action-oriented
c. people-oriented
d. intellectual-oriented
Q:
Which of the following involves listening thoughtfully to the meaning of the speakers words, considering the content of the message, thinking about the feelings associated with the message, attending to the speakers verbal and nonverbal cues, and making every effort to reflect that message accurately?
a. empathetic listening
b. passive listening
c. reflective listening
d. informational listening
Q:
Listening to a message then summarizing it back to the sender for verification is known as which of the following?
a. paraphrasing
b. rewording
c. rephrasing
d. reflecting
Q:
When trying to understand another persons point of view without judging, what type of listening would be useful?
a. passive
b. active
c. informational
d. empathetic
Q:
When you are attending an employee orientation, what type of listening would be the best for acquiring knowledge?
a. empathetic listing
b. intentional listening
c. informational listening
d. deliberate listening
Q:
After talking with his supervisor, Clayton likes to review the message and evaluate what was really being said. Clayton is engaging in which of the following?
a. empathetic listening
b. critical listening
c. informational listening
d. passive listening
Q:
Not listening to a particular radio talk show host because your parents dont is known as what?
a. bias
b. discrimination
c. prejudice
d. partisanship