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Q:
A country that places emphasis on fairness and values kindness would be described by the GLOBE Project as high in __________.
Q:
__________ means engaging in the international division of labor so that work activities can be done in countries with the cheapest sources of labor and supplies.
Q:
MNCs that are oriented toward the markets of individual foreign host countries are considered __________.
Q:
The __________ is the single European currency that has replaced several national currencies.
Q:
__________ place an emphasis on a worldwide perspective.
a. Polycentric companies
b. Geocentric companies
c. Ethnocentric companies
d. Regiocentric companies
e. Domestic companies
Enter the appropriate word(s) to complete the statement.
Q:
A company's risk of loss of assets, earning power, or managerial control due to politically based events or actions by host governments is referred to as:
a. MFN.
b. political risk.
c. tariffs.
d. political instability.
e. terrorism.
Q:
Language, values, religion, and education all describe which of the following dimensions in the international environment?
a. Economic
b. Legal
c. Political
d. Sociocultural
e. Technological
Q:
A foreign terrorist kidnaps your firm's marketing vice president while the vice president is in the host country. This is a harsh example of:
a. economic development.
b. infrastructure.
c. political risk.
d. international law.
e. social risk.
Q:
Austria's cultural preference is for achievement, heroism, assertiveness, work centrality, and material success. This would be considered:
a. power distance.
b. individualism.
c. masculinity.
d. ethnocentrism.
e. collectivism.
Q:
Your grocery store in India is having trouble getting the local farmers to supply you with the proper produce. This is a problem with India's:
a. product market.
b. resource market.
c. infrastructure.
d. economy.
e. power distance.
Q:
Go RVing, a U.S. company, built a subsidiary from scratch in England. This is an example of:
a. franchising.
b. a greenfield venture.
c. a joint venture.
d. exporting.
e. licensing.
Q:
As a first step into international business, which two countries are most companies going to today?
a. Russia and Japan
b. Sweden and Germany
c. China and India
d. Brazil and Philippines
e. Indonesia and Brazil
Q:
Kim, a Japanese expatriate working in Denmark, tends to use communication primarily to build personal social relationships. She feels that relationships and trust are more important than business. Kim is surprised that her business associates in Denmark do not share the same views. Based on this information, Kim most likely grew up in which of the following types of culture?
a. Human-oriented
b. Passive
c. Assertive
d. Low-context
e. High-context
Q:
The legal-political environment includes:
a. infrastructure.
b. tariffs and taxes.
c. religion.
d. exchange rates.
e. demographic profile.
Q:
The extent to which trade and investments, information, social and cultural ideas, and political cooperation flow between countries is called:
a. standardization.
b. industrialization.
c. globalization.
d. internationalism.
e. linguistic pluralism.
Q:
Which of the following countries possesses a high performance orientation?
a. Israel
b. Sweden
c. Taiwan
d. Russia
e. Venezuela
Q:
Which of the following countries possesses a high degree of assertiveness?
a. Spain
b. Sweden
c. Japan
d. Iceland
e. Switzerland
Q:
Digitec Company has recently decided to design and manufacture a laptop that retails for under $50, in an effort to make information technology available to people in places like rural Africa and rural India. This is known as which of the following types of strategy?
a. Bottom of the pyramid strategy
b. Skimming the barrel strategy
c. Cream of the crop strategy
d. Top of the peak strategy
e. Base price strategy
Q:
How many nations signed on for negotiation when GATT was created in 1947?
a. 15
b. 23
c. 28
d. 40
e. 57
Q:
Which of the following refers to engaging in the international division of labor so as to obtain the cheapest sources of labor and supplies regardless of country?
a. Franchising
b. Licensing
c. Market entry strategy
d. Outsourcing
e. Activity
Q:
All of the following are cultural dimensions as defined by the GLOBE Project, except:
a. assertiveness.
b. gender differentiation.
c. performance orientation.
d. humane orientation.
e. masculinity.
Q:
A.R.C. is a large nonprofit humanitarian aid organization that has been forced to pull out of several African markets in recent years due to civil wars and large-scale violence. This demonstrates which of the following frequently cited problems for international companies?
a. Political instability
b. Communist governments
c. Economic instability
d. Political risk
e. Financial risk
Q:
Which of the following has a goal to guide the nations of the world toward free trade and open markets?
a. GATT
b. WTO
c. GLOBE
d. EU
e. NAFTA
Q:
The management of business operations conducted in more than one country is called:
a. global management.
b. international management.
c. outsourcing management.
d. planning management.
e. domestic management.
Q:
The maquiladora industry along the TexasMexico border on the Mexico side uses cheap labor for assembling products. This lowers the price for U.S. consumers and is an example of:
a. licensing.
b. joint venture.
c. outsourcing.
d. franchising.
e. a greenfield venture.
Q:
Which organization originated and supports the idea of small businesses operating on a global level?
a. GLOBE
b. EU
c. NAFTA
d. ASEAN
e. GATT
Q:
Your company is interested in producing and marketing a line of coffee that will penetrate the Chinese market. Your firm is willing to supply the equipment, products, product ingredients, trademark and trade name rights, managerial advice, and standardized operating system to entrepreneurs. Which of the following types of strategy are you going to use?
a. Wholly owned foreign affiliate
b. A greenfield venture agreement
c. A franchise
d. An export agreement
e. Barter trade
Q:
Jana has a high tolerance for the unstructured, the unclear, and the unpredictable. She can best be described as having:
a. high uncertainty avoidance.
b. low uncertainty avoidance.
c. a high degree of individualism.
d. a low degree of individualism.
e. a low level of power distance.
Q:
Business has become a unified, global field as trade barriers fall, communication becomes faster and cheaper, and consumer tastes converge.
a. True
b. False
Indicate the answer choice that best completes the statement or answers the question.
Q:
The least costly and least risky direct investment is called a greenfield venture.
a. True
b. False
Q:
Many U.S. managers fail to realize that the values and behaviors that typically govern how business is done in the United States do not translate to the rest of the world.
a. True
b. False
Q:
The basic management functions of planning, organizing, leading, and controlling are the same whether a company operates domestically or internationally.
a. True
b. False
Q:
The social value of uncertainty avoidance is evident in countries like Greece, which supports beliefs that promise certainty and conformity among its citizenry.
a. True
b. False
Q:
Because of cheap labor, most international business firms are headquartered in the less developed countries of Asia and South America.
a. True
b. False
Q:
Most American shoppers support the movement of certain jobs overseas if it benefits them in the form of lower prices.
a. True
b. False
Q:
Licensing means engaging in the international division of labor so that work activities can be done in countries with the cheapest sources of labor and supplies.
a. True
b. False
Q:
A high humane orientation means that a society encourages toughness, assertiveness, and competitiveness.
a. True
b. False
Q:
An example of global outsourcing is seen when Gap, Inc. uses low-cost Caribbean labor to cheaply produce its clothing, and then finishes off and sells its clothing in the United States.
a. True
b. False
Q:
For the past several years, foreign companies have invested more business in India than they spent anywhere else in the world.
a. True
b. False
Q:
An MNC is managed as an integrated worldwide business system.
a. True
b. False
Q:
Large international firms typically are called multinational corporations.
a. True
b. False
Q:
The primary emphasis of polycentric companies is on their home countries.
a. True
b. False
Q:
According to the GLOBE Project, gender differentiation refers to the extent to which a society maximizes gender role differences.
a. True
b. False
Q:
When Harbor Trades, a Korean-based company, makes resources including technology, managerial skills, and patent and trademark rights available to Nano Technologies, a Russian company, thereby allowing Nano to make products similar to Harbor's, it is engaging in exporting.
a. True
b. False
Q:
The goal of the European Union is to create a powerful single market system for Europes millions of consumers.
a. True
b. False
Q:
A country's physical facilities that support economic activities make up its infrastructure.
a. True
b. False
Q:
Collectivism means a preference for a tightly knit social framework in which individuals look after one another and organizations protect their members' interests.
a. True
b. False
Q:
A low-context culture is a culture in which communication is used primarily to enhance personal relationships.
a. True
b. False
Q:
The estimated 2010 misery index figures suggest significantly less misery for almost every country as compared to figures at the beginning of the century.
a. True
b. False
Q:
Discuss the different levels of culture.
Q:
Discuss the relationship between external environmental characteristics and uncertainty.
Q:
List the four categories of culture and describe the kind of environment in which each fits best.
Q:
List three visible artifacts of an organization's culture.
Q:
Name one of the two dimensions on which the categories of culture are based.
Q:
List two reasons why ceremonies are held in an organization.
Q:
The __________ culture places high value on meeting the needs of employees, and the organization may be characterized by a caring, family-like atmosphere.
Q:
Steve Jobs exemplified the __________ figure in corporate culture.
Q:
The __________ environment includes the sectors that conduct day-to-day transactions with the organization and directly influence its basic operations and performance.
Q:
__________ are becoming more popular as organizations strive to keep up with rapid technological advancements and compete in the global economy.
Q:
A(n) __________ defines and uses signals and symbols to influence corporate culture.
Q:
As environmental turbulence increases, __________, which alter an organization's ability to achieve its goals, emerge more frequently.
Q:
In today's business environment, many companies have shifted away from the __________ culture, which supports and rewards a methodical, rational, and orderly way of doing things.
Q:
An object, act, or event that conveys meaning to others is known as a(n) __________.
Q:
Which of the following types of culture values and rewards a methodical, rational, and orderly way of doing things?
a. Achievement culture
b. Involvement culture
c. Accomplishment culture
d. Consistency culture
e. Adaptability culture
Enter the appropriate word(s) to complete the statement.
Q:
The involvement culture emphasizes a(n) __________ focus on the participation of employees to adapt rapidly to changing needs from the environment.
a. external
b. internal
c. structural
d. competitive
e. technological
Q:
When two or more organizations combine to become one, it is referred to as a(n):
a. joint venture.
b. flexible structure.
c. mechanistic structure.
d. merger.
e. inorganic venture.
Q:
All of the following are a part of an organization's task environment, except:
a. customers.
b. labor markets.
c. competitors.
d. employers.
e. suppliers.
Q:
_________ includes all elements existing outside the boundary of the organization that have the potential to affect the organization.
a. Organizational environment
b. Internal environment
c. Task environment
d. General environment
e. Technological environment
Q:
Ally's Applesauce is in the process of hiring 60 new workers. The personnel department has a large pool of unskilled labor to draw from due to the high unemployment rate in the local area. Which of the following dimensions of the external environment is involved here?
a. Sociocultural
b. Competitors
c. Technological
d. Labor market
e. Legal-political
Q:
In the shift from an adversarial to a partnership orientation, an organization should:
a. concentrate on price, efficiency, and profits.
b. limit feedback and information.
c. use long-term contracts.
d. use lawsuits to resolve conflict.
e. limit the business relationship to the contract.
Q:
GreenTech Candies is a U.S.-based company that manufactures and distributes candy bars and snack foods globally. The company sources most of its cocoa and sugar from South American companies. This business relationship highlights which of the following dimensions of the task environment?
a. Customers
b. Competitors
c. Labor market
d. Culture
e. Suppliers
Q:
McDonald's "We Love to See You Smile" is an example of a:
a. ceremony.
b. symbol.
c. ritual.
d. slogan.
e. political activity.
Q:
__________ is an approach to boundary spanning that results from using sophisticated software to search through large amounts of internal and external data to spot patterns, trends, and relationships that might be significant.
a. Merger intelligence
b. Business intelligence
c. Competitive intelligence
d. Partnership intelligence
e. Environment intelligence
Q:
Which of the following means that managers do not have sufficient information about environmental factors to understand and predict environmental needs and changes?
a. Adaptation
b. Risk
c. Uncertainty
d. Knowledge
e. Education
Q:
A __________ is a narrative based on true events that is repeated frequently and shared among organizational employees.
a. symbol
b. slogan
c. story
d. hero
e. culture
Q:
The __________ dimension of the general environment includes federal, state, and local government regulations.
a. technological
b. legal-political
c. economic
d. sociocultural
e. international
Q:
The level of corporate culture in which values are so deeply embedded that members are no longer consciously aware of them is:
a. invisible artifacts.
b. expressed values and beliefs.
c. explicit code of conduct.
d. dress and office layout.
e. slogans and ceremonies.
Q:
__________ plays a key role in creating an organizational climate that enables learning and innovative responses to threats from the external environment, challenging new opportunities, or organizational crises.
a. Mission statement
b. Vision statement
c. Competitive intelligence
d. Employee training
e. Corporate culture
Q:
Jefferson and Squire is an advertising firm that is viewed as having a fast-paced and posh corporate culture. The company uses bold coloring with expensive accents in all office dcor. This exemplifies which of the following levels of corporate culture?
a. Visible artifacts
b. Underlying assumptions
c. Expressed values
d. Heroes
e. Ceremonies
Q:
Which of the following roles is assumed by people and/or departments that link and coordinate the organization with key elements in the external environment?
a. Figurehead
b. Liaison
c. Boundary spanning
d. Disturbance handler
e. Leader