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Q:
The blueprint for a presentation should normally come:
a. right after the cover slide
b. right after your explanation slide
c. during the first part of the body of your presentation
d. none of the above
Q:
Your goal should be to come across as a polished actor during your presentation.
a. true
b. false
Q:
Most business presentations should limit humor to occasional light moments.
a. true
b. false
Q:
Most speakers who appear to have a monotone actually suffer from a lack of pauses.
a. true
b. false
Q:
Generally avoid walking into the "U" when the tables are in a "U"-shaped arrangement.
a. true
b. false
Q:
Keeping a "glass wall" between yourself and your audience is normally a good idea.
a. true
b. false
Q:
Opening with a set-piece joke usually:a. relaxes the audienceb. works best when members of the audience are the subject of the jokec. both of the aboved. none of the above
Q:
During a presentation, your eye contact:
a. should be exclusively on the most important decision maker
b. should be almost exclusively on the most important decision maker
c. should almost never be for as long as 15 — 30 seconds
d. none of the above
Q:
If you have a quavering voice, one solution is to:
a. hold your breath for 3 seconds and then release it slowly
b. take a deep breath
c. smile broadly to relax your facial and throat muscles
d. none of the above
Q:
When preparing a presentation, it's a good idea to:
a. plan a few key gestures that help describe something
b. plan most gestures and rehearse them until they look natural
c. avoid planning any gestures and movement
d. none of the above
Q:
During a presentation, you should normally avoid:
a. moving close to your audience
b. moving to the other side of the room soon after your introduction
c. moving past some people in your audience
d. none of the above
Q:
During a presentation, a speaker should:
a. stay on the speaker's side of the "glass wall"
b. plan to do all the talking while the audience does all the listening
c. both of the above
d. none of the above
Q:
Most people:
a. use too many gestures
b. use gestures that are too confined
c. use gestures that are broad
d. none of the above
Q:
Moving about the room during a presentation:
a. helps you stay relaxed
b. gives members of the audience a variety of places to look
c. both of the above
d. none of the above
Q:
You should identify the end of a paraphrase with quotation marks.
a. true
b. false
Q:
Documentation guides consistently define a long quotation as a passage containing more than 40 words of quoted material.
a. true
b. false
Q:
Short quotations typically have quotation marks around them.
a. true
b. false
Q:
Long quotations typically have quotation marks around them.
a. true
b. false
Q:
A paraphrase rephrases someone else's words into your own words.
a. true
b. false
Q:
Parenthetical documentation includes:
a. parenthetical information within your document
b. a works cited list
c. both of the above
d. none of the above
Q:
How should you identify an editorial?
a. italic
b. bold
c. underline
d. quotation marks
Q:
How should you identify the title of a CD-ROM?
a. italic
b. bold
c. underline
d. quotation marks
Q:
How should you identify the title of a chapter in a book?
a. italic
b. bold
c. underline
d. quotation marks
Q:
How should you identify the title of an article in a newspaper?
a. italic
b. bold
c. underline
d. quotation marks
Q:
How should you identify the title of a newspaper?
a. italic
b. bold
c. underline
d. quotation marks
Q:
How should you identify the title of a book?
a. italic
b. bold
c. underline
d. quotation marks
Q:
Ellipsis shows the reader:
a. you want to emphasize the next part of a quotation
b. you've left out part of a paraphrase
c. both of the above
d. none of the above
Q:
"Framing" borrowed material means:
a. showing where you start using someone else's words or ideas
b. showing where you stop using someone else's words or ideas
c. both of the above
d. none of the above
Q:
In documentation, the words inside square brackets are:
a. the author's exact words
b. an emphatic parenthetical
c. your words in the middle of a quotation
d. none of the above
Q:
Cover letters should repeat important information from the resume.
a. true
b. false
Q:
The objective section of a resume should be generic in order to give the resume wider appeal to reviewers.
a. true
b. false
Q:
The functional resume is more popular with reviewers than the chronological resume.
a. true
b. false
Q:
Resumes should normally use limited punctuation: commas, periods, colons.
a. true
b. false
Q:
Personal pronouns are appropriate for cover letters but not for resumes.
a. true
b. false
Q:
Cover letters should:
a. identify the job you're applying for
b. set a neutral, objective tone by avoiding overt enthusiasm
c. leave out mention of qualifications to avoid redundancy with the resume
d. all of the above
Q:
How long are most cover letters today?
a. less than 1 page
b. 1 — 2 pages
c. 2 — 3 pages
d. longer than 3 pages
Q:
The most important section of a resume for reviewers is usually:
a. education
b. employment
c. strengths
d. affiliations
Q:
Almost all resumes have:
a. an employment section
b. an education section
c. both of the above
d. neither of the above
Q:
Almost all resumes cover:
a. honors or awards
b. strengths
c. education
d. all of the above
Q:
A functional resume:
a. begins with a section on employment
b. describes employment in chronological order
c. describes employment in reverse chronological order
d. none of the above
Q:
A chronological resume:
a. begins with a section on employment
b. describes employment in chronological order
c. describes employment in reverse chronological order
d. none of the above
Q:
How long are most resumes today?
a. less than 1 page
b. a page and a half
c. 2 — 3 pages
d. longer than 3 pages
Q:
According to the book, what is the biggest mistake on resumes?
a. writing more than a page
b. using pronouns
c. leaving out how well the writer did things
d. none of the above
Q:
Resumes and cover letters are mainly important for helping you:
a. get a job
b. get an interview
c. get reviewers to read your cover letter
d. none of the above
Q:
Web pages typically use relatively small type sizes.
a. true
b. false
Q:
There's no standard type size for Web pages.
a. true
b. false
Q:
Content pages usually benefit from illustrations.
a. true
b. false
Q:
The headings on a content page don't need to exactly match the blueprint on that page.
a. true
b. false
Q:
Try to fill your Web pages with "happy talk."
a. true
b. false
Q:
A good content page includes:
a. the bottom line
b. a blueprint
c. both of the above
d. none of the above
Q:
A content page should usually start with:
a. a blueprint
b. the bottom line
c. both of the above
d. none of the above
Q:
A Home page should usually include:
a. the site's purpose
b. a prominent table of contents
c. both of the above
d. none of the above
Q:
A Home page should usually start with:
a. the site's purpose
b. an engaging photograph
c. both of the above
d. none of the above
Q:
The Home page is usually a good place for:
a. a company's vision statement
b. biographies of the company's officers
c. a letter from the chairman to the shareholders
d. none of the above
Q:
A 20-page chapter in a printed report:
a. usually needs adapting for a Web site
b. should be broken into smaller chunks
c. should begin, for a Web site, with the chapter's summary
d. all of the above
Q:
Content pages:
a. can be effective even with a lot of text
b. serve as the destination for viewers
c. both of the above
d. none of the above
Q:
Navigation pages:
a. take you to other pages
b. don't usually have a lot of content
c. both of the above
d. none of the above
Q:
Most viewers move speedily through:
a. navigation pages
b. content pages
c. both of the above
d. none of the above
Q:
When writing for the Web, the most important advice is to:
a. use Plain English
b. use a variety of fonts
c. be thorough
d. none of the above
Q:
A cryptic subject line is good because it can intrigue and draw in your readers.
a. true
b. false
Q:
Try to avoid attachments for e-mail.
a. true
b. false
Q:
Normally reserve Plain English for paper documents such as reports and letters.
a. true
b. false
Q:
It's okay to begin with a salutation like, "Hi, Brent."
a. true
b. false
Q:
More relaxed grammar and spelling have become acceptable for e-mail in business today.
a. true
b. false
Q:
Some of the most important advice for e-mail is to:
a. maintain a formal, businesslike tone
b. remember that you're creating a private document
c. be thorough in covering your topic
d. none of the above
Q:
In e-mail, your main point should be in:
a. the subject line
b. the first sentence
c. both of the above
d. none of the above
Q:
Uppercase is good to use in e-mail:
a. for headings
b. for bullets
c. both of the above
d. none of the above
Q:
Your business e-mail address:
a. should reflect your personal flair
b. intrigue your reader
c. be neutral and businesslike
d. none of the above
Q:
When setting your tone for your e-mail, remember that e-mail is replacing:
a. memos
b. telephone calls
c. both of the above
d. none of the above
Q:
Unlike a letter or memo:
a. e-mail should normally leave off salutations
b. e-mail should normally leave off "signatures" at the end
c. both of the above
d. none of the above
Q:
Punctuation in e-mail should normally exclude:
a. exclamation points
b. question marks
c. dashes
d. none of the above
Q:
When writing e-mail, it's improper in business to use:
a. headings
b. bullets
c. both of the above
d. none of the above
Q:
If you have more than one related point in an e-mail:
a. use numbers for the points
b. use headings for the points
c. begin by saying how many points your e-mail will cover
d. all of the above
Q:
In e-mail, it's generally a good idea to avoid:
a. uppercase letters for all text
b. lowercase letters for all text
c. both of the above
d. none of the above
Q:
This passage contains a pronoun agreement error: "A stock broker typically works long hours. They don't have much time for their families."
a. true
b. false
Q:
Ending a sentence with a preposition is an error.
a. true
b. false
Q:
Using a split infinitive is an error.
a. true
b. false
Q:
Beginning a sentence with "And" or "But" is an error.
a. true
b. false
Q:
The phrase "between you and I" is an error.
a. true
b. false
Q:
Professional plumbers, electricians, and carpenters often work long hours, often work in inclement weather, and they often work in cramped conditions.
a. correct sentence
b. pronoun agreement error
c. parallelism error