Accounting
Anthropology
Archaeology
Art History
Banking
Biology & Life Science
Business
Business Communication
Business Development
Business Ethics
Business Law
Chemistry
Communication
Computer Science
Counseling
Criminal Law
Curriculum & Instruction
Design
Earth Science
Economic
Education
Engineering
Finance
History & Theory
Humanities
Human Resource
International Business
Investments & Securities
Journalism
Law
Management
Marketing
Medicine
Medicine & Health Science
Nursing
Philosophy
Physic
Psychology
Real Estate
Science
Social Science
Sociology
Special Education
Speech
Visual Arts
Business Communication
Q:
A person who installs heating, ventilating, and air conditioning systems must be sure they don't make a costly mistake.
a. correct sentence
b. pronoun agreement error
c. parallelism error
Q:
The people who install heating, ventilating, and air conditioning systems know that a mistake can be costly.
a. correct sentence
b. pronoun agreement error
c. parallelism error
Q:
If electricians don't know what they're doing and how to do it, the consequences can be severe.
a. correct sentence
b. pronoun agreement error
c. parallelism error
Q:
Electricians must be able to work in claustrophobic crawl spaces, and they must be able to work in hot attics, and they must be able to work on top of high ladders.
a. correct sentence
b. pronoun agreement error
c. parallelism error
Q:
A carpenter often works long hours, and they also have to work in all kinds of weather.
a. correct sentence
b. pronoun agreement error
c. parallelism error
Q:
Craftsmen will tell you they have to work many years to become experts in their craft.
a. correct sentence
b. pronoun agreement error
c. parallelism error
Q:
Craftsmen include cabinetmakers, tile layers, and they include floor layers.
a. correct sentence
b. pronoun agreement error
c. parallelism error
Q:
Craftsmen include cabinetmakers, tile layers, and floor layers.
a. correct sentence
b. pronoun agreement error
c. parallelism error
Q:
This sentence has correct punctuation: "The telephone rang incessantly and the microphone emitted a screeching feedback sound."
a. true
b. false
Q:
This sentence has correct punctuation: "The speaker had many distractions: the telephone – which rang incessantly; the microphone – which emitted a screeching feedback sound; a construction crew outside the building – which was using jackhammers to tear up the street."
a. true
b. false
Q:
This sentence has correct punctuation: "The telephone rang incessantly in the conference room; the audience could pay attention to the speaker no longer."
a. true
b. false
Q:
Surfing the Web these days requires time and curiosity.
a. colon
b. comma
c. no additional mark
Q:
Surfing the Web these days is simple, inexpensive and fun.
a. dash
b. comma
c. either of the above
Q:
Almost everybody surfs the Web these days it's simple and fun.
a. colon
b. period
c. either of the above
Q:
Almost everybody surfs the Web these days it's simple and fun.
a. semicolon
b. dash
c. either of the above
Q:
Some favorite Web sites usually cover these things news, weather, and sporting events.
a. colon
b. comma
c. no additional mark
Q:
Some favorite Web sites usually cover news, weather, and sporting events.
a. colon
b. comma
c. no additional mark
Q:
The Web which can help you find fascinating information can help you waste vast amounts of time.
a. a set of commas
b. a set of colons
c. either of the above
Q:
The Web can help you find fascinating information but it can also help you waste vast amounts of time.
a. semicolon
b. comma
c. no additional mark
Q:
The Web can help you find fascinating information it can also help you waste vast amounts of time.
a. semicolon
b. colon
c. either of the above
Q:
Photographs are almost always preferable to drawings.
a. true
b. false
Q:
Usually use an explanatory title for illustrations.
a. true
b. false
Q:
A good way to show complex logic, such as how to comply with a federal tax law, is with a flow chart.
a. true
b. false
Q:
If your body text is 12-point Times New Roman, then 10-point Arial would be a good choice for type within your illustrations
a. true
b. false
Q:
Let graphics speak for themselves without adding a textual explanation.
a. true
b. false
Q:
To present an illustration in your document:
a. expect your readers to first study the illustration before reading about it
b. lead into your illustration by saying why you're showing it to your readers
c. place the illustration into a carefully designed appendix whenever possible
d. all of the above
Q:
Use an exploded pie chart:
a. to give equal emphasis to all slices of a pie
b. to emphasize a particular slice of a pie
c. to give a pie chart a serious tone
d. none of the above
Q:
Use eye-catching graphics in an illustration:
a. to set a serious tone
b. to focus attention on the data
c. both of the above
d. none of the above
Q:
When designing pie charts:
a. use two dimensions because they're are easier to read than three-dimensions
b. use three dimensions because they're are easier to read
c. avoid three dimensions entirely
d. use either two or three dimensions
Q:
When designing bar charts:
a. generally avoid grid lines
b. generally put values on the bars themselves
c. both of the above
d. none of the above
Q:
When designing bar charts:
a. use two-dimensional bars because they're are easier to read than three-dimensional bars
b. use three-dimensional bars because they're are easier to read than two-dimensional bars
c. use three-dimensional bars because they look more professional
d. none of the above
Q:
A decision tree shows:
a. the flow of logic, usually with yes or no responses
b. the order things occur in
c. rows and columns of data
d. none of the above
Q:
A flow chart typically shows:
a. the flow of logic, usually with yes or no responses
b. the order things occur in
c. rows and columns of data
d. none of the above
Q:
A table shows:
a. the flow of logic, usually with yes or no responses
b. the order things occur in
c. rows and columns of data
d. none of the above
Q:
When choosing a font for illustrations, usually prefer:
a. a sans serif font
b. two points smaller type size than body text
c. both of the above
d. none of the above
Q:
Because of space limitations, examples are normally inappropriate in an executive summary.
a. true
b. false
Q:
An executive summary should normally limit white space so more content can be on the page.
a. true
b. false
Q:
More people usually read an executive summary than any other part of a report.
a. true
b. false
Q:
An executive summary should stand alone except for any special terminology in the report.
a. true
b. false
Q:
A well-written executive summary is often the key to whether a report communicates or not.
a. true
b. false
Q:
Executive summaries should avoid:
a. terminology the report develops
b. bottom line information
c. both of the above
d. none of the above
Q:
Executive summaries usually make use of:
a. headings
b. bullets
c. both of the above
d. none of the above
Q:
Executive summaries sometimes include:
a. an example
b. an illustration
c. both of the above
d. none of the above
Q:
Common parts of an executive summary include:
a. who asked for the report
b. the bottom line of the report
c. both of the above
d. none of the above
Q:
An executive summary usually comes:
a. immediately following the index
b. immediately following any appendices
c. as a sidebar accompanying the conclusion
d. at the beginning of a document
Q:
The typical audience for an executive summary is usually:
a. executives
b. technical experts
c. all readers
d. none of the above
Q:
An executive summary often comes immediately after:
a. the title page
b. the conclusions and recommendations
c. the appendices
d. none of the above
Q:
The most common length of an executive summary is:
a. one page
b. one and a half pages
c. two pages
d. none of the above
Q:
Common elements of a report include:
a. an executive summary
b. a table of contents
c. both of the above
d. none of the above
Q:
Common elements of a report include:
a. a title page
b. an index
c. both of the above
d. none of the above
Q:
The title for a graph should usually be its bottom line.
a. true
b. false
Q:
Bullets are a good way to present a blueprint.
a. true
b. false
Q:
A blueprint usually lists the headings that are coming up.
a. true
b. false
Q:
A blueprint helps your readers remember the bottom line.
a. true
b. false
Q:
A sidebar is a good place for your bottom line.
a. true
b. false
Q:
Why do readers sometimes skip a blueprint?
a. too long
b. too complex
c. both of the above
d. none of the above
Q:
What is an advantage of a blueprint?
a. it contains the bottom line–right up front
b. it helps your readers understand your document's structure
c. it eliminates unnecessary white space
d. all of the above
Q:
Where is the most common place for a blueprint in a document?
a. at the beginning
b. near the beginning, just before you start your main discussion
c. at the end
d. near the end
Q:
A blueprint is like a journey because:
a. it tells the reader the stops along the way
b. it lays out the document like a map
c. both of the above
d. none of the above
Q:
What is a blueprint?
a. an outline of your document, including the introduction
b. a brief list of the topics you're about to cover
c. your bottom line
d. none of the above
Q:
What is another good place for bottom-line information?
a. index
b. table of contents
c. end note
d. all of the above
Q:
Where is a good place for the bottom line in e-mail?
a. at the bottom (or end) of the document
b. near the bottom of the document
c. in the subject line
d. none of the above
Q:
If the news is bad in your document, the best place for your bottom line is usually:
a. at the bottom (or end) of the document
b. at the top (or beginning) of the document
c. near the top (or beginning) of the document, after softening the tone
d. none of the above
Q:
Where is the best place for the bottom line in most business documents?
a. at the bottom (or end) of the document
b. after the rationale in the document
c. at the top (or beginning) of the document
d. none of the above
Q:
Which of the following can be a document's bottom line?
a. a conclusion
b. a recommendation
c. a request
d. all of the above
Q:
A down-style heading uses vertical text and capitalizes key words.
a. true
b. false
Q:
There should be at least two headings of each type.
a. true
b. false
Q:
Serif type doesn't show italic well.
a. true
b. false
Q:
The space above and below a heading should be the same.
a. true
b. false
Q:
Italic type typically stands out more on the page than bold type.
a. true
b. false
Q:
Block paragraphing is usually effective in business writing because:
a. indenting first lines of paragraphs invites readers to keep on reading
b. a flush right margin looks cleaner
c. left margins are often busy with headings and lists
d. all of the above
Q:
You should not normally use justified paragraphs with Courier, because it:
a. is a sans serif font
b. doesn't have bold and italic variants
c. is not a proportional font
d. all of the above
Q:
In typewriter days, people used underlining a lot. What typically replaces underlining today?
a. bold type
b. italic type
c. bold italic type
d. none – underlining has not been replaced
Q:
Why doesn't italic type stand out well with a sans serif typeface?
a. a sans serif typeface is smaller
b. a sans serif italic only slants the italic and doesn't redesign it
c. both of the above
d. none of the above
Q:
What is standard typeset spacing after a period?
a. one space
b. two spaces
c. .2 inches
d. .25 inches
Q:
What is a common use for a sans serif font?a. headingsb. captions for illustrationsc. both of the aboved. none of the above
Q:
What is the most common use for a serifed font?
a. body text
b. headings
c. titles
d. captions for illustrations
Q:
What is a common sans serif font?
a. Arial
b. Times New Roman
c. Palatino
d. New Century Schoolbook
Q:
What is a common font with serifs?
a. Arial
b. Times New Roman
c. Helvetica
d. Optima
Q:
Which word below is in a typeface with serifs?
a. example
b. example
c. both of the above
d. none of the above