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Q:
During his presentation Michael said, Let me now review the two possible solutions we've discussed so far. He has used a verbal signpost to help his audience recognize the organization of and key points in his presentation.
a. True
b. False
Q:
An extemporaneous presentation should sound spontaneous, but in fact it should be memorized word for word.
Q:
The most important part of your preparation for a professional presentation is deciding what you want to accomplish.
a. True
b. False
Q:
Speaking notes for an extemporaneous speech should always consist of detailed outlines written on 3" x 5" note cards.
Q:
For optimal audience engagement, you should keep the tone, volume, pitch, and pace of your voice consistent during a presentation.
a. True
b. False
Q:
In most cases, presentations are more effective when you deliver them extemporaneously.
Q:
Logan plans to ask for audience questions at the end of his presentation. If he thinks the audience might not have heard a question, he should ask the audience member to repeat it more loudly.
a. True
b. False
Q:
If you use a memorized presentation as a form of delivery, the chances that you will have stage fright will increase.
Q:
Our new CEO acts like the coach of a football team is an example of a simile.
a. True
b. False
Q:
While memorizing an entire presentation is not advisable, memorizing key passages is often a good idea.
Q:
Handouts are usually best distributed at the beginning of a presentation.
a. True
b. False
Q:
If you memorize every word of your presentation, your voice will show expressiveness and your speech will sound natural.
Q:
Using your smartphone to check voice and text messages during meetings is a good way to showcase your focus on productivity and engagement.
a. True
b. False
Q:
Except for remarks that will be recorded by the press or used in legal proceedings, a good rule of thumb is: "Don't read your presentation."
Q:
Marissa is giving a high-stakes presentation to the board of directors. She should read her presentation to the audience to make sure she covers all points precisely.
a. True
b. False
Q:
A manuscript style of delivery is often boring, even if it is delivered flawlessly.
Q:
As a courtesy to her intercultural audience, Sabrina should speak slowly, use simple English and short sentences, and avoid jargon and clichs.
a. True
b. False
Q:
It is easier to generate audience buy-in with a monologue than with a guided discussion.
Q:
Indicate whether the statement is true or false.One of the most effective strategies for reducing stage fright is knowing your subject thoroughly.a. Trueb. False
Q:
A monologue can feel artificial if it is presented to a small group.
Q:
A key element in preparing for an oral presentation is analyzing your audience. List and describe the four types of audiences discussed in the chapter. For each type, also share two presentation strategies that can help you engage that audience.
Q:
Monologues are appropriate for large audiences and formal occasions.
Q:
Several organizational strategies exist for developing effective presentations, depending on your purpose and the nature of your content. List and explain five of these strategies and give an original example of when you might use each.
Q:
A presentation that has good content will succeed, whether or not you deliver it well.
Q:
Many forms of visual aids are available to enhance a presentation. List five of these and describe the pros and cons of each type.
Q:
Which of the following guidelines works best when rehearsing for a presentation?
A. Rehearse on your feet.
B. Focus mainly on your gestures during the rehearsal.
C. Expect the worst to happen so you will be pleasantly surprised if it doesn't.
D. Focus mainly on the body of your speech because it is more important than the introduction and conclusion.
Q:
You are especially nervous for an upcoming workplace presentation because of the size and professional status of the audience. List and explain five techniques discussed in the chapter for combatting stage fright.
Q:
The textbook suggests that in order to become a more confident speaker you should
A. recognize that a certain amount of anxiety can be an asset.
B. avoid over-preparing for the presentation.
C. tell yourself that you can achieve everything you want during the presentation.
D. expect perfection.
Q:
Productive teamwork does not happen by chance; effective teams prepare well to ensure their success. Discuss three strategies or tools outlined in the chapter that help team members optimize their work together.
Q:
You can minimize audience interruptions by
A. asking the audience to turn off cell phones and laptops during your presentation.
B. serving refreshments during your presentation.
C. keeping the doors open during your presentation to encourage latecomers to enter.
D. completing your entire presentation (if it is lengthy) without any breaks.
Q:
Fill in the blank in the following sentence:
When you prepare your PowerPoint slides, it is recommended that you strive to break free from ________ lists whenever possible and minimize the use of text.
Q:
According to the text, which of the following would NOT be an appropriate way to manage questions from the audience?
A. Clarify confusing questions before you answer them.
B. Address your answer only to the individual who is asking the question.
C. Follow the last question with a summary.
D. Start the question session with a question of your own.
Q:
The text identified a number of effective methods for managing audience questions during and after the presentation. Which of the following was described as an effective method in the text?
A. Wait for the audience to start the ball rolling.
B. Address your answer only to the individual asking the question.
C. Never summarize your remarks.
D. Anticipate likely questions.
Q:
Fill in the blank in the following sentence:
Use the introduction of your oral presentation to capture listeners' attention and get them involved, to identify yourself and establish your _______, and to preview your main points.
Q:
Fill in the blank in the following sentence:
Presentation software provides professionally designed ________ that combine harmonious colors, borders, bullet styles, and fonts for pleasing visual effects.
Q:
Which of the following is the best advice for handling audience questions?
A. They are risky; avoid them whenever possible.
B. Never answer them during a presentation.
C. Answer friendly ones and ignore hostile ones.
D. Prepare answers in advance for likely questions.
Q:
If you had only a specific amount of time to present your ideas, when would be the most appropriate time for the audience to ask questions?
A. before the presentation
B. during the presentation
C. after the presentation
D. after all the other speakers have presented their material
Q:
Fill in the blank in the following sentence:
Our old computers are dinosaurs is an example of a(n) ________.
Q:
Corinne is planning to give a presentation to a group of investors concerning her company's new line of paper products. She wants to carefully control the order in which she reveals information during her presentation. When would the best time be for her to answer questions from the audience?
A. during the presentation
B. after the presentation
C. before the presentation
D. in the form of a handout
Q:
Fill in the blank in the following sentence:
Verbal ________ reveal to the audience when the speaker is previewing, summarizing, switching directions, and transitioning between main points.
Q:
Which is NOT true about pauses?
A. Pause briefly a statement emphasizes the importance of the point you've made.
B. Pause after you ask a rhetorical question to give the audience time to ponder how they would answer that question.
C. Avoid pausing, because audiences will interpret this as a sign of low confidence.
D. A pause can give the audience time to digest what you have said.
Q:
Fill in the blank in the following sentence:
When making a telephone call, use a three-point ________ by using the receiver's name, identifying yourself and your affiliation, and briefly explaining your reason for calling.
Q:
Which is NOT true about disfluencies?
A. Your audience will notice each disfluency, even if you speak only one or two of them.
B. With a lot of concentration, you can learn to eliminate all disfluencies.
C. If you speak with an excessive amount of disfluencies, you will probably appear nervous and uncertain.
D. If you deliver a speech without a single disfluency, your talk may sound canned and stilted.
Q:
Fill in the blank in the following sentence:
A ________ is an online, pre-recorded audio clip delivered over the Web.
Q:
All of the following are true about vocal delivery EXCEPT:
A. If you speak so loudly that it sounds as though you are shouting, it may seem offensive to the audience.
B. Audiences often interpret a soft voice as a sign of timidity.
C. If you lack enthusiasm when you present your speech, your audience isn't likely to become enthusiastic about your topic.
D. You should maintain an unvarying pitch and volume throughout your speech.
Q:
Fill in the blank in the following sentence:
When leaving a voice mail message, you should never leave sensitive, private, or ________ information.
Q:
A speaker's voice is often effective at communicating
A. the speaker's attitude about themselves.
B. friendliness or hostility.
C. enthusiasm or disinterest.
D. A speaker's voice communicates all of the above elements.
Q:
Fill in the blank in the following sentence:
The _______ is the value of the presentation to the audience and the benefit audience members believe they have received.
Q:
To maintain your credibility, use proper
A. articulation.
B. pronunciation.
C. vocabulary.
D. All of these are important for maintaining credibility.
Q:
Fill in the blank in the following sentence:
________ presentations, designed using software such as Prezi, allow the speaker to move in and out of images to help the audience better understand and remember content, details, and relationships.
Q:
Fill in the blank in the following sentence:
________ presentations include audio, video, images, animation, and/or hyperlinks.
Q:
All of the following are true about managing mistakes in your delivery EXCEPT:
A. Often an audience won't even notice your mistake unless YOU emphasize it.
B. If the audiovisual equipment fails to function properly, apologize several times, then ask the audience to wait while you find someone to make handouts to distribute.
C. If you lose your place, just pause, glance down at your notes, find your place, and then continue.
D. Don't emphasize what you didn't do.
Q:
If you make a mistake while you're delivering a presentation, it is best to
A. remind the audience that nobody is perfect.
B. correct every minor slip you may make.
C. apologize for your nervousness.
D. just keep speaking, correcting only obvious mistakes.
Q:
Fill in the blank in the following sentence:
________ (two words) is commonly experienced by speakers and is caused when the body responds to a frightening situation with fight-or-flight syndrome.
Q:
Fill in the blank in the following sentence:
Good speakers are adept at building audience ________ by forming a bond with the audience and by entertaining as well as informing.
Q:
All of the following are typical characteristics of an oral speaking style EXCEPT:
A. long, flowery sentences.
B. personal pronouns.
C. active voice.
D. addressing listeners by name.
Q:
Which of the following characterizes an oral speaking style?
A. complex sentences
B. personal pronouns
C. passive voice
D. indirect forms of address
Q:
Fill in the blank in the following sentence:
Good organization and intentional, strategic ________ are the two most powerful keys to audience comprehension and retention during a presentation.
Q:
Which of the following does NOT demonstrate an oral speaking style?
A. "Andrea, you'll like this idea"
B. "This one is my favorite"
C. "It should be noted that, while studying for an examination, a student must not "
D. "Have you ever felt really nervous before you took a final exam? Well, I have."
Q:
Fill in the blank in the following sentence:
________ presentations are those that require you to communicate effectively with nonnative speakers of English; these require special awareness, sensitivity, and planning.
Q:
Fill in the blank in the following sentence:
________ messages conveyed by personal appearance and facial expressions can greatly affect the success of an oral presentation.
Q:
To conclude your speech effectively,
A. walk quickly away from the lectern as the audience is clapping.
B. drop the pitch of your voice to signal you've finished your remarks.
C. shrug your shoulders and shuffle off.
D. look down at your notes and say "Well, I guess that's about it."
Q:
Fill in the blank in the following sentence:
________ delivery means speaking freely, generally without notes, after preparing and rehearsing.
Q:
It is generally not effective to __________ while presenting your speech.
A. hold your head upright, turning slightly as you look at audience members in various parts of the room.
B. use a relaxed but firm stance.
C. occasionally, walk purposefully away from and then return to your original position.
D. constantly pace back and forth.
Q:
You may be considered arrogant if you
A. talk with crossed arms.
B. jingle coins in your pockets.
C. step out from behind the lectern.
D. use dramatic pauses.
Q:
Fill in the blank in the following sentence:
A presentation describing the prevention of identity theft and how to recover after identity thieves strike would be best organized using the _________ pattern, which highlights who, what, when, where, why, and how.
Q:
Fill in the blank in the following sentence:
By bringing ________ into the open and encouraging confrontation, a team can prevent personal resentment and group dysfunction.
Q:
You can increase your chances of seeming open and confident if you
A. hold your hands behind your back.
B. use expansive gestures.
C. point your index finger at the audience.
D. grip the lectern.
Q:
Sitting instead of standing if you are presenting to a small group will help you
A. breathe deeply.
B. be seen by the audience.
C. project your voice.
D. seem conversational.
Q:
What is the least accurate statement about oral presentations?a. Until you are promoted to a managerial role, you will probably not have to give presentations.b. College provides many opportunities to improve your presentation skills.c. A recent study shows that a key predictor of success and upward mobility is how much you enjoy public speaking and how effective you are at it.d. Most people have some apprehension when speaking in public.
Q:
There are a number of visual elements a speaker should consider prior to and during a presentation. According to the text, which of the following is NOT a guideline to follow when planning a presentation?
A. Sweep your eyes in a repeating pattern that moves from left to right to left to right, etc.
B. Stand with feet at shoulder width.
C. Step to the lectern with confidence.
D. Don't pack up notes until you are completely finished.
Q:
Visual aids for intercultural presentations should ________.
a. use less text on slides than for a presentation for native speakers
b. be written in English only if the presentation is taking place in the U.S.
c. not include numbers without projecting or writing them out for the audience to see
d. be avoided so that you can include only text, which nonnative speakers are more likely to understand
Q:
According to the text, the most effective way to begin a presentation is
A. with an audiovisual aid.
B. immediately upon arriving at your speaking position.
C. after you pause and look at the audience.
D. by speaking at a brisk rate.
Q:
Which of the following is the best way to build rapport with your audience?
a. Deliver your presentation from behind a podium.
b. Use the most high-tech visual aids.
c. Establish a genuine connection.
d. Dress in your most professional business attire.
Q:
Which of the following is NOT a suggested guideline regarding the visual elements of your delivery?
A. Look at your notes during your opening statement to be sure you start out with the right words.
B. Dress appropriately for the occasion and audience.
C. Don't pack up early.
D. Take time to arrange your notes and your physical position before you begin.
Q:
Social media is a worldwide party just waiting for companies to join the fun is an example of ________.
a. humor
b. a simile
c. a metaphor
d. a personal anecdote
Q:
The conclusion of an oral presentation should accomplish three goals: summarize the main themes of the presentation, include a statement that allows you to leave the podium gracefully, and ________.
a. preview your main points
b. establish your credibility
c. leave the audience with a specific and noteworthy take-away
d. gain the audience's attention
Q:
If you are speaking to a culturally diverse business audience, it is recommended that you
A. use nouns instead of pronouns, when speaking about others.
B. speak in a less formal style than you would typically use for a U.S. business presentation.
C. use an unstructured organizational plan.
D. avoid using handouts.
Q:
Lucy has recorded her weekly lecture to deliver to her students in their online classroom. This type of business presentation is called a(n) ________.
a. impromptu speech
b. webinar
c. briefing
d. keynote address
Q:
An impromptu talk
A. should be fairly lengthy and descriptive.
B. should include main points that are clearly indicated.
C. does not need to contain supporting material.
D. should begin with an apology for not being well-prepared.