Q&A Hero

Q: An example of a recommendation is Both managers and classified staff members report that employee absenteeism has increased since the company's relocation. a. True b. False

Q: The most effective business presentations are those that demonstrate creativity by not following an organizational plan.

Q: A progress report should describe current problems, as well as anticipate future problems and possible solutions. a. True b. False

Q: If you include information that isn't relevant to your main point, your speech will sound chaotic.

Q: All words in a heading should be capitalized, including articles, conjunctions, and short prepositions. a. True b. False

Q: Disorganized speakers often include irrelevant information while leaving out information the audience needs to know in order to understand the key points.

Q: Jenna is determining which of three cities should be the site for a new branch office. To select the new site, she is comparing labor costs, tax breaks, housing costs, and land availability in each city. Jenna will most likely compile this information into a feasibility report. a. True b. False

Q: Speakers who do not organize their ideas before they speak are likely to sound "disjointed" to their audience.

Q: Lin is writing a report in which she will recommend a new procedure for processing payroll. This is an example of an analytical report. a. True b. False

Q: If you have good ideas, you will impress your audience favorably, no matter how you organize and present them.

Q: An annual sales report covering the Medical Instruments Division, Computer Supplies Division, and Consumer Products Division should be organized by component. a. True b. False

Q: After you decide on your thesis, your next step should be to brainstorm and research ideas about your thesis.

Q: Because Rafael is sure that his boss will be interested in his recommendation for a new process to streamline hiring practices, he should organize his recommendation report directly. a. True b. False

Q: Leanne has noticed that employees working in offices with windows have lower absentee rates. This correlation proves that offices with natural light are healthier for employees. a. True b. False

Q: The thesis is so important that you should refer to it several times during your presentation.

Q: A truly effective thesis statement should be stated once and only once in a speech.

Q: Transitional expressions such as moreover, therefore, however, to conclude, and for instance help report readers see the logical flow of ideas in a report. a. True b. False

Q: The thesis statement should not be stated out loud in the speech because it is only a tool to help the speaker plan the presentation.

Q: Examples of talking report headings include Introduction, Background, Findings, and Conclusions. a. True b. False

Q: Your specific goal is a note to yourself about what you hope to accomplish; your thesis statement tells your audience what your main idea is.

Q: The following report recommendation uses command language effectively: More use of social media sites to market our products and services and to communicate with customers. a. True b. False

Q: A thesis statement summarizes in a single sentence the message you want to get across to the audience.

Q: The mode of the numbers 15, 40, 58, 25, 40, 62, and 30 is 40. a. True b. False

Q: The specific goal for a presentation should be somewhat vague so you don't get boxed in by it.

Q: Indicate whether the statement is true or false.Investigative reports, which deliver data for specific situations without offering interpretations or recommendations, are written at regular intervals.a. Trueb. False

Q: A specific goal statement should indicate the reaction you want from your audience.

Q: Explain what an analytical report is and how it differs from an informational report. Then list three categories of analytical reports, describe each, and give an original example of each.

Q: The key purpose of your specific goal is to identify the delivery techniques you will use in your speech.

Q: Report data can be arranged using five common organizational methods. List and describe four of these. Then provide an original example of a report type that commonly uses each organizational method.

Q: A general goal indicates whether you want your speech to be informative, persuasive, or entertaining.

Q: At the end of the semester, you are reviewing your test grades, which are as follows: Test 1: 95 Test 2: 85 Test 3: 92 Test 4: 76 Test 5: 92 You want to describe your test scores using the statistical measurements mean, median, mode, and range. First, define each of these terms; then calculate these figures using the data provided.

Q: It is essential to define your goal before you plan your speech.

Q: It's good to demonstrate your knowledge by speaking a little longer than the suggested time allotment.

Q: Explain what an informational report is. Then list and describe three categories of informational reports, and give an original example of each.

Q: A well-planned presentation can be used in a wide range of situations without any modification.

Q: You are writing a report in which you will recommend that your department adopt a flexible work schedule for employees. You know that your manager will be most interested in the conclusions and recommendations sections of your report. First, explain the difference between a conclusion and a recommendation. Then write one conclusion and one recommendation that you could include in your report.

Q: If you are not enthusiastic about your speech topic, it's a good idea to change your topic or your approach.

Q: Fill in the blank in the following sentence: Conclusions explain what the problem is, whereas ________ tell how to solve it.

Q: The size of the group you will be speaking to should not affect the way you prepare your speech.

Q: Fill in the blank in the following sentence: A decision ________ is a special grid that helps managers make the best choice among complex options and is designed to eliminate bias and poor judgment.

Q: Economic status is an important demographic feature to consider when you are planning a sales presentation.

Q: An effective salesperson identifies her client's needs first; then she shows how the product specifically satisfies those needs.

Q: Fill in the blank in the following sentence: A(n) _______ summary concentrates on what management needs to know from a longer report.

Q: Fill in the blank in the following sentence: The arithmetic average of a group of figures is the _________.

Q: An important part of audience analysis is to find out what your listeners know and don't know.

Q: Fill in the blank in the following sentence: The data suggest that beginning salaries are related to years of education is phrased to suggest a possible ________ rather than a statistically-proven correlation.

Q: If you will be presenting your ideas to a mixed audience, it is recommended that you adapt your message to those listeners who have the most power to adopt or reject your appeal.

Q: Fill in the blank in the following sentence: During his study, Efren noticed that employees who smoke take more sick days than those who don't smoke. The relationship between these two variables is known as ________.

Q: A topic that fascinates you could seem quite boring to your audience unless you assess their interests and adapt your message accordingly.

Q: Research shows that proper training improves speakers' effectiveness.

Q: Fill in the blank in the following sentence: _______ reports answer the question Will this plan or proposal work? by examining the practicality and advisability of a course of action.

Q: The higher you move up the career ladder in an organization, the more presentations you are likely to give.

Q: Fill in the blank in the following sentence: ________ and interim reports describe the status of continuing projects.

Q: If you effectively introduce a written report in an oral presentation, this is likely to decrease the chances that your business colleagues will read the written version of the report.

Q: Fill in the blank in the following sentence: Recommendations should be phrased as ________ (beginning with verbs).

Q: Which of these is a transition? A. In addition to attaining better gas mileage, the Honda also requires fewer repairs. B. The advantages of the Volkswagen include cost, safety, and reliability. C. Tonight I'd like you to think back to the day you got your first car. D. So I hope you go out and WIN!

Q: Fill in the blank in the following sentence: The range of the values $60,000 and $75,000 is ________.

Q: The characteristics of an effective transition include all the following EXCEPT A. They call attention to themselves. B. They move listeners from one point to another. C. They list several main points. D. They refer to preceding and upcoming ideas.

Q: Fill in the blank in the following sentence: The most widely read portions of a report are the sections devoted to conclusions and ________.

Q: Fill in the blank in the following sentence: Background, Findings, and Overhead Costs are examples of ________ headings, which describe general topics in a report.

Q: The functions of transitions include all of the following EXCEPT A. promoting a clear presentation of ideas. B. emphasizing important points. C. helping listeners anticipate the next point. D. providing evidence to support a key point.

Q: Fill in the blank in the following sentence: Many reports are effectively organized by ________ such as location, geography, division, product, or part.

Q: Which of the following should NOT be included in the conclusion of a presentation? A. making an appeal to the audience B. challenging your audience to action C. reviewing your main points D. providing statistics to support one of the main points of your presentation

Q: Fill in the blank in the following sentence: For both formal and informal reports, provider reader _______ such as introductions, transitions, and headings.

Q: Which of the following is NOT appropriate to include during the conclusion of a presentation? A. a review of your main points B. returning to the theme you established in your opening statement C. challenging the audience toward action D. new evidence to further support your main point

Q: Fill in the blank in the following sentence: Informational reports emphasize facts; ________ reports emphasize reasoning and conclusions.

Q: The conclusion of a presentation should consist of A. a review and closing statement. B. challenging your audience and listing your references. C. an appeal for action and at least one new piece of information supporting that appeal. D. a joke and a closing statement.

Q: Fill in the blank in the following sentence: A report's introduction should tell the _______ of the report, describe the significance of the topic, and preview main points.

Q: If you build on the remarks of the previous speaker during your introduction, which of the following type of opening statements would you be using? A. using humor B. making a startling statement C. referring to the audience D. referring to the occasion

Q: Fill in the blank in the following sentence: The value that occurs most frequently in a group of figures is the ________.

Q: Kari is responsible for presenting a controversial topic to an audience that does not support her position. Which type of opening statement would best help Kari show her listeners that she understands their perspective? A. asking a question B. presenting a quotation C. referring to the audience's concerns D. making a startling statement

Q: Fill in the blank in the following sentence: The ________ represents the midpoint in a group of figures arranged from lowest to highest or vice versa.

Q: If your purpose in the introduction is to surprise the audience in order to get their attention, which of the following types of opening statements would you most likely use? A. asking a question B. presenting a quotation C. referring to the occasion D. making a startling statement

Q: Use a rhetorical question as an opening statement in order to A. state your thesis. B. involve your listeners in your topic. C. stir the audience to action. D. demonstrate your expertise.

Q: When should you write the introduction to a business report?a. As your first step in writing the reportb. After you have completed the reportc. About halfway throughd. The introduction can be effectively written at any point.

Q: The _______ of a business report will describe the significance of the report topic. a. title page b. introduction c. body d. closing

Q: During the introduction to her presentation about ergonomics, Jenna remarks: "I've completed two college courses that focus on ergonomic principles." Which function of an introduction does this statement help Jenna achieve? A. capturing the audience's attention B. giving the audience a reason to listen C. establishing the speaker's qualifications D. introducing the thesis and previewing the presentation

Q: Which statement about conclusions is least accurate? a. Any set of data can produce a variety of meaningful conclusions. b. The best conclusions show the audience how the data relate to the problem being studied. c. Report writers may choose to expand the conclusion section by explaining each item and citing supporting evidence. d. Report writers should try to draw conclusions that are subjective.

Q: Which of the following statements is NOT included in the list of functions for an introduction? A. Give the audience a reason to listen. B. Establish your qualifications. C. Set the proper tone. D. Challenge the audience to action.

Q: Danielle wants to be sure that she is designing her business reports for optimal readability. Which option for margins should she choose? a. Full justification (aligned on the left and right) b. Left justification (ragged right margins) c. Right justification (ragged left margins) d. Multiple columns per page