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Q:
Which of the following is a category of common errors in graphs?
A. Errors of scale
B. Errors of processes
C. Errors of size
D. Errors of font
E. Errors of interpretation
Q:
Positive roles and actions of individuals that help a team achieve its task goals include:
A. being silent in meetings so that others have a chance to speak.
B. disagreeing with all solutions while playing the role of devil's advocate.
C. taking every opportunity to be the first to speak.
D. restating major points and summarizing decisions.
E. relieving tensions by making jokes and diverting the team from its activities.
Q:
Bernardo wants to use a visual to display the variation in population size across Texas by clearly outlining each district and using formatting techniques to indicate the differences. Which of the following visuals would best suit his purpose?
A. A pie chart
B. A bilateral bar chart
C. A scatter diagram
D. A statistical map
E. A line chart
Q:
Which of the following statements is true about roles in teams?
A. An individual can only play one role in a team.
B. An individual's role can change during the team's work.
C. The most important role in a team is that of a leader.
D. Roles on teams are always positive.
E. Negative roles and actions in a team help the team resolve conflicts.
Q:
_____ are useful when quantitative information is to be compared by geographic areas.
A. Line charts
B. Geo-statistical maps
C. Statistical maps
D. Combination charts
E. Three dimensional visuals
Q:
Members of the "Support Capital Punishment" campaign are currently finalizing ways to create public participation on the issue and making the state government change its laws on capital punishment. Which of the following phases is the campaigning team most likely in?
A. Aggregation
B. Coordination
C. Initiation
D. Formation
E. Formalization
Q:
Alan is a sales manager at Rosenco Inc. He wants to use a visual to help him track the sales of three different products over a period of five years. Which of the following charts best suits Alan's purpose?
A. A simple bar or column chart
B. A flowchart
C. A line chart
D. An organization chart
E. A Gantt chart
Q:
The David Jonas Foundation has recently started a large scale project on handling climate changes. Team members of the project are currently working on finding numerous possible solutions to tackle the issue. They are debating solutions such as shifting to renewable energy, limiting the use of coal, and spreading awareness about overconsumption. The members of the project are most likely in the _____ stage of the life of the team.
A. coordination
B. aggregation
C. finalization
D. formation
E. formalization
Q:
Which of the following is the best method for emphasizing a slice in a pie chart?
A. Placing the piece at the 12 o'clock position
B. Deleting the piece from the pie
C. Deleting other pieces from the pie
D. Pulling it out from the pie or enlarging it
E. Placing the piece at the 6 o'clock position
Q:
_____ is the longest phase of a team during which most of a team's work is done.
A. Aggregation
B. Formalization
C. Formation
D. Coordination
E. Finalization
Q:
Which of the following is true of a pie chart?
A. It compares the quantities of two or three different values in one chart by clustering points together.
B. It compares differences in quantities using differences in the lengths of the bars to represent those quantities.
C. It contains columns that begin at a central point of reference and either go up or down.
D. It is the most frequently used chart in comparing the subdivisions of wholes.
E. It is used for any series in which plus and minus quantities are present.
Q:
Which of the following is a feature of the formation stage of a task team?
A. Establishing ground rules for team members
B. Seeking numerous solutions to a problem
C. Forgetting earlier conflicts that may have existed
D. Determining how well the group's decision will be implemented
E. Finalizing the work done by the group
Q:
Which of the following is true of a pictograph?
A. All the picture units in a pictograph should be made equal in size.
B. A pictograph is a pie chart whose slices are made of picture units.
C. A pictograph usually contains arbitrary picture units that have little or no resemblance to the items being compared.
D. A pictograph does not need a title or a caption.
E. Varying the size of the picture units in a pictograph helps compare differences effectively.
Q:
Kimberly and her team are in the initial stages of a project and are having a team meeting. During the meeting, they allocate roles to each other and set ground rules. They also decide that they will meet every Monday to discuss their progress and any setbacks faced. Kimberly's team is currently in the _____ stage of the life of a task team.
A. formation
B. coordination
C. finalization
D. formalization
E. interpersonal
Q:
Procedural dimensions of teams focus on _____.
A. solutions
B. methods
C. people
D. content
E. data
Q:
A special form of _____ is used to compare the subdivisions of percentages.
A. stacked column chart
B. simple bar chart
C. simple column chart
D. bilateral column chart
E. clustered bar chart
Q:
Informational dimensions of teams focus on _____.
A. the cooperation between team members
B. the promotion of team loyalty
C. possible solutions to problems
D. method and process
E. the decision-making process
Q:
Which of the following is a defining characteristic of a stacked (subdivided) column chart?
A. It compares differences in quantities using differences in the lengths of the bars to represent those quantities.
B. It compares the quantities of five or more different values in one chart.
C. It contains columns that are divided into parts and distinguished by different colors and cross-hatching.
D. It contains columns that begin at a central point of reference and either go up or down.
E. It is especially good for showing percentage changes and any series that includes plus and minus quantities.
Q:
If you need to compare subdivisions of columns, you should use a(n) _____.
A. stacked column chart
B. simple bar chart
C. bilateral column chart
D. clustered bar chart
E. organization chart
Q:
Research has found that student teams who voiced disagreements as they analyzed, planned, and wrote a document produced significantly worse documents than those who suppressed disagreement.
Q:
Malik is the sales manager at Miracle Inc. He wants to create a daily sales report displaying the difference between the average sales figures for the current month and the average sales figures for the previous month. As per his instructions, the resulting visual will show plus and minus differences. Which of the following charts should the report team use?
A. A simple bar or column chart
B. An organization chart
C. A bilateral column chart
D. A Gantt chart
E. A flowchart
Q:
To manage deadlines and simple tasks, you can use Microsoft Outlook, but for more complex assignments you may require something such as Google's calendar, which can organize calendars, assignments, communications, and documents.
Q:
Carlos is the sales manager at a small firm. He wants to use a visual to compare the monthly sales figures of his subordinates, Sylvia and Mike, for the last six months. Which of the following charts best suits Carlos's purpose?
A. A Gantt chart
B. A clustered bar chart
C. An organization chart
D. A flowchart
E. A decision tree
Q:
It is important to schedule controversial items toward the end of a meeting, because it helps manage time better.
Q:
A purpose of paraphrasing is to let a critic know that you agree with everything he or she says.
Q:
You want to show 2010 sales by product (you have three) for each of your seven districts; the chart you will most likely select is the _____.
A. simple column chart
B. pie chart
C. component part line chart
D. Gantt chart
E. multiple bar chart
Q:
Dealing with criticism depends on understanding the real concern of the critic.
Q:
Ronaldo is a sales person at Vircom Inc. He wants to compare his monthly sales figures for the last six months using a visual representation. Which of the following charts best suits Ronaldo's purpose?
A. A simple bar chart
B. A flowchart
C. A Gantt chart
D. An organization chart
E. A decision tree
Q:
A way to resolve a team conflict in which one person criticizes everything is to ask the person to follow up the criticism with a suggestion for improvement.
Q:
A Gantt chart _____.
A. is a chart that is used to compare the subdivisions of percentages
B. is a visual that is used to present three or more variables in three dimensions
C. is a visual presentation that is used to show planning and scheduling activities
D. is a chart that is used to show the changes of information over time
E. is a chart that is used to show the hierarchy of levels and positions in an organization
Q:
A healthy way to resolve conflicts is to act like they do not exist and to let time sort them out.
Q:
Which of the following best defines a flowchart?
A. A flowchart is a chart that shows the hierarchy of levels and positions in an organization.
B. A flowchart is a chart that shows the sequence of activities in a process.
C. A flowchart is a visual presentation that shows planning and scheduling activities.
D. A flowchart is a chart that is used to show comparisons of qualities at a moment in time.
E. A flowchart is a chart that is used to compare the subdivisions of percentages.
Q:
Sometimes, the culture to which a team belongs can be a distinct asset that unites strangers in positive ways.
Q:
Which of the following is true of bulleted lists?
A. Bulleted lists should always be presented with titles.
B. Bulleted lists are used to list points and sub-points within the text.
C. The secondary bullets should have the same color, size, shape, and weight as the primary bullets.
D. Bulleted points should not be made grammatically parallel.
E. Darts, check marks, squares, or triangles can be used for the primary bullets.
Q:
Which of the following is true of pull quotes?
A. They are pictorial representations of facts, figures, and statistics.
B. They are bar or column charts that use bars made of pictures.
C. They are usually created by enlarging key sentences from the text that are enhanced via formatting.
D. They are subsets of larger tables with no titles or rules.
E. They are used to present tabular data that can be presented more effectively as parts of the text.
Q:
Teams who deal directly with conflict will ignore the full range of alternatives and seek only information that supports the positions they already favor.
Q:
_____ are simple tables, usually with column heads and sometimes with rules and borders.
A. Leaders
B. Scatter diagrams
C. Matrices
D. Legends
E. Text tabulations
Q:
Successful teams take time to acknowledge each member during team meetings.
Q:
Which of the following rules should be followed when constructing tables?
A. The question mark sign should be used to indicate unavailable data in a table.
B. Footnote references to numbers in a table should be keyed with superscript numbers.
C. The zero (0) should be used to indicate unavailable data in a table.
D. Totals and subtotals should always appear either at the right or at the bottom of a table.
E. The units in which the data are recorded should be clearly mentioned in the table.
Q:
Whenever Ralphie's team receives criticism from their supervisor, the team rationalizes the criticism by saying that the supervisor has had a bad day. This rationalization will help make Ralphie's team a successful one.
Q:
Students in successful teams are always more skilled or more experienced than students in less successful teams.
Q:
Which of the following is typically used to indicate missing data in a table?
A. @
B. N.A.
C. Missing data
D.
E. 0
Q:
A leadership team has been unable to reach consensus about a decision regarding a training program. According to Bob Frisch, to gain consensus, the team leader should allow the team members to make their decisions confidentially.
Q:
In the context of constructing text tables, if the rows in a table are long, the row heads may be repeated at the _____.
A. center
B. bottom
C. top
D. left
E. right
Q:
A management team has made a decision about the year's upcoming holidays by having each team member vote. Although this has helped make the decision quickly, it may have left people in the minority unhappy with and uncommitted to the majority's plan.
Q:
Which of the following is a textual visual that communicates primarily through textual content?
A. Table
B. Pictograph
C. Map
D. Scatter diagram
E. Pie chart
Q:
Joshua's team lets Joshua determine all the decisions, because he talks the most and is the loudest in the team. This is an effective team decision-making strategy.
Q:
A _____ is an orderly arrangement of information in rows and columns.
A. bulleted list
B. flowchart
C. pull quote
D. scatter diagram
E. table
Q:
Effective teams do not hold one another accountable for delivering against their plans.
Q:
Visuals for communicating report information fall into two general categories: those that communicate primarily through visual elements (charts and graphs) and those that communicate primarily through _____.
A. symbols and figures
B. textual content
C. paintings
D. clipart
E. diagrams and pictures
Q:
Which of the following is true of source acknowledgments?
A. Source acknowledgments can either be omitted or be specified as "Primary" in the case of primary research data.
B. Source acknowledgments are created for the purpose of giving the reader a brief description of the visual.
C. Source acknowledgments must always specify the who, what, where, when, and why of the "five Ws."
D. Source acknowledgments are the top-most components of a visual.
E. Source acknowledgments, by convention, are typed in title case.
Q:
One common ground rule of workplace teams is to have only those members with experience and knowledge speak on key issues and procedures.
Q:
Which of the following is true about source acknowledgments?
A. Source acknowledgements must always specify the journalist's "five Ws": who, what, where, when, and why.
B. Source acknowledgments are similar to talking headings which give the reader the main message of the visual.
C. Source acknowledgments, by convention, are typed in title case.
D. Source acknowledgments are keyed to the part that they explain by means of a superscript number or symbol.
E. Source acknowledgments are the bottom-most components of a visual.
Q:
During the formalization stage, teams need to develop social cohesiveness and procedures for meeting and acting.
Q:
Informational dimensions of teams focus primarily on promoting friendliness, cooperation, and team loyalty.
Q:
Which of the following is true of footnotes?
A. Footnotes are placed above the captions if the visuals contain captions.
B. Footnotes are detailed explanations placed below the visual by means of a subscript number or alphabet.
C. Footnotes, by convention, appear above the tables or visuals that they refer to.
D. Footnotes are keyed to the part that they explain by means of a symbol such as an asterisk.
E. Footnotes are the top-most components of a visual.
Q:
Interpersonal communicationcommunication between peopleis crucial for good teamwork.
Q:
Which of the following is true regarding the construction and placement of titles and captions in visuals?
A. It is mandatory for all the visuals within a document to have both captions and titles.
B. Titles and captions should always be placed below the visuals in a document.
C. Brief captions and titles should be typed in sentence case.
D. Both captions and titles should be placed above the tables in a document.
E. Titles and short captions for visuals must be typed using title case.
Q:
People from different cultures do things differently whereas all people within a single culture behave in similar ways.
Q:
Which of the following is true of titles in visuals?
A. A title must always specify the journalist's "five Ws": who, what, where, when, and why.
B. Titles are only required if the reader will need them to interpret or better understand the visual.
C. Titles are always placed above tables, but they may be placed below other visuals.
D. A title is used to give a substantial description of the visual.
E. When typing titles, you may opt to use sentence case.
Q:
What are some key points you need to know while writing to international audiences?
Q:
Which of the following is true regarding the construction of titles and captions for visuals?
A. The use of captions is mandatory for all the visuals within a document.
B. Captions are generally placed above tables and other visuals.
C. The titles and brief captions for visuals should be typed using sentence case.
D. Titles must always specify the journalist's "five Ws": who, what, where, when, and why.
E. The title or caption of the visual should concisely describe the visual's contents.
Q:
Explain the reasons to learn the language of a country where you plan to work.
Q:
Which of the following is true about numbering visuals in a document?
A. A lone table or figure in a document has to be numbered.
B. It is essential to number the decorative visuals in a document.
C. If you have many visuals that fall into two or three categories, you must avoid numbering each of these categories consecutively.
D. By convention, tables are numbered separately from other types of visuals in a document.
E. Irrespective of the types of visuals you have, there is only one scheme of numbering available for writers.
Q:
Palmer Industries has developed alliances with companies in Japan. The company anticipates that there will be extensive written communication between their, particularly via e-mail. In addition, face-to-face meetings will be conducted via video conferencing. Abigail Corinno, the Vice President for Palmer Industries, feels it would be a good idea to implement a communications program to make employees aware of the cultural differences. She asks the communications manager to compile a list of topics that should be included in the program. What major points should this list contain?
Q:
Which of the following is true about numbering visuals in a document?
A. A lone table or figure in a document has to be numbered.
B. Pull quotes, clip art, and other decorative visuals have to be numbered.
C. All visuals have to be numbered according to the order in which they appear in a document.
D. If your visuals comprise a wide mixture of types, you may number them in two groups: tables and figures.
E. Irrespective of the types of visuals you have, there is only one scheme of numbering available for writers.
Q:
When constructing visuals in a document, you should _____.
A. avoid placing borders around visuals that occupy less than a full page
B. use a quarter page to display visuals presenting complex or detailed information
C. avoid determining the sizes of visuals on the basis of their contents
D. use borders to distinguish one section or visual from another
E. use background colors that provide high contrast with the data in a report
Q:
Explain the differences between the two kinds of cultures as proposed by anthropologist Edward Hall.
Q:
Which of the following is true of clip art?
A. It is very difficult to find good-looking clip art.
B. Despite its wide availability, writers tend to underuse clipart.
C. The main purpose of using clip art in a document is to enhance its aesthetic appeal.
D. Sometimes clip art can overpower and distract the reader.
Q:
Many people think that nonverbal communication is much easier to understand than oral or written communication. In reality, however, nonverbal cues can be misinterpreted as easily as verbal ones. Using specific examples, discuss the factors which are important in nonverbal communication, and how they can affect intercultural communication.
Q:
Which of the following is true of the construction of visuals in a document?
A. Visuals that are created to present extremely complex and involved information are typically displayed using half a page.
B. The type used in visuals throughout a report should generally vary in terms of style and font.
C. Research has found that color in visuals makes it more difficult to comprehend, retain, and extract information.
D. It is mandatory to number pull quotes, clip art, and other decorative visuals in a document.
E. Colors and cross-hatching help readers see comparisons and distinctions and add to the attractiveness of the report.
Q:
How can body language be used to communicate feelings in an intercultural environment?
Q:
_____ is a conservative color that conveys power, sophistication, dependability, reliability, and formality.
A. Beige
B. Red
C. Yellow
D. Purple
E. Blue
Q:
How do values, beliefs, and practices affect our response to people and situations?
Q:
Beatrice has recently joined a new company as a communications executive and has been informed by a colleague that the organization has a high-context culture. How would this piece of information help Beatrice in communicating better with her peers and superiors?
Q:
Which of the following is true regarding the general mechanics of constructing visuals in a document?
A. The borders of visuals should be extended beyond the normal page margins.
B. The type used in visuals throughout a report should generally vary in terms of style and font.
C. Color and cross-hatching tend to distract readers from the main message of the visuals in a document.
D. Rules help distinguish one section or visual from another while borders help separate visuals from the text.
E. The layouts of visuals in a document are generally independent of their sizes.
Q:
Sandra is currently pursuing her degree in public relations and mass communication. She does well in her subjects and often receives high grades. On completion of her studies, she intends to pursue an international career which will give her substantial exposure to international business settings. What can she do, in addition to studying, to help her gain more international career experience?
Q:
Which of the following statements is true regarding the construction of visuals in a document?
A. All the visuals in a document should be included in an appendix or attachment to improve readability.
B. The type used in visuals throughout a report should generally be consistent in terms of style and font.
C. If a document contains visuals that fall into two or three categories, one must avoid numbering each of these categories consecutively.
D. The borders of visuals should be extended beyond the normal page margins.
E. The orientation of a visual in a document is not determined by its size or contents.
Q:
The Perkins Store, a retail chain that sells lifestyle products, is launching its outlet in Ireland. The consumers in Ireland value the environment and are conscious buyers. Explain how the management of the store can adapt its products to the needs of its new audience.
Q:
Which of the following is true of the factors involved in the presentation of visuals?
A. The size of a visual is arbitrary and is based on convenience.
B. The size of a visual is determined by its contents and importance.
C. Visuals that are simple should be presented on a full page.
D. Visuals that occupy less than a full page do not need borders.
E. Color and cross-hatching tends to distract readers from the main message of visuals.