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Q:
A. What is the role of communication in Senator McCain's account of solitary confinement?
Q:
The following questions relate to a 1/2 hour "Friends" shown in class. The program will be played again. A. Identify examples of how the characters use the following to communicate effectively: (1) use of space, (2) vocal cues, (3) eye contact, (4) physical appearance
B. Think about the relationship between Monica and Phoebe. Diagram their relationship via the Johari Window. Provide a rationale for your answer.
C. Would you say that the communication between Monica and Phoebe is primarily defensive or supportive? What supportive and defensive climates are apparent? Support your answer.
D. The text discusses four specific language-related problems that frequently plague groups. What examples can you find in this program that relate to one or more of these problems?
E. Group participants enact a variety of roles. The text refers to task, maintenance, and individual or self-serving roles. Take three characters and identify one or more roles you see him/her enact. Define the role. Use sample dialogue to support your choice. To the Instructor: The above is an example--just about any half-hour sitcom will work for this question. Clearly, this question will take some time for students to answer.
Q:
List and define four group task roles, four group building and maintenance roles, and four individual roles.
Q:
The text provides ten guidelines for determining the appropriateness of self-disclosure. List and describe six of the ten.
Q:
Using examples, distinguish between "idea killers" and "igniter phrases."
Q:
What is the difference between a fact and an inference? In addition to explaining the difference, write four facts and four accompanying inferences.
Q:
Communication can be implicitly and explicitly disconfirming or confirming. Define the four patterns and provide an example that illustrates each one.
Q:
Your small group communication instructor wants you to teach the class some practical tips for communicating effectively by developing an acronym. Identify four rules that form an acronym. Explain what each letter stands for.
Q:
Tubbs offers practical tips on how to improve listening skills. List and discuss four tips.
Q:
Consider the following situation: You are the parent of four-year-old Sarah, who is riding her bicycle in your gravel driveway. Your daughter tries to turn the bike around, slips and falls on the gravel and starts to cry. A. Describe Gibbs' six defensive and supportive communication climates.
B. Using the above situation, provide a communication example that accurately reflects each of the communication climates. Evaluation, for example, might be characterized by: "What a dumb move that was, Sarah!"
Q:
In addition to regional dialects and methods of pronunciation, list the major factors of vocal cues.
Q:
O'Hair, Friedrich, and Shaver (1995) identify six components of effective communication skills. List the six components and discuss why they are important to small group communication.
Q:
The philosopher ____________ encouraged people to take moderation in all things.
Q:
___________________ behavior is defined as that behavior which occurs when an individual perceives threat or anticipates threat in the group.
Q:
Roles that help the interpersonal functioning in the group are called _____________________ roles.
Q:
Related to self-disclosure, those of us who "wear our hearts on our sleeves" are called _______________________.
Q:
Statements that go beyond what we know through observations are called ____________________.
Q:
According to Donnellon's (1996) book, the defining characteristic of teams is ____________________.
Q:
The communicative pattern involving a negative evaluation or an overt dismissal of the person or the person's messages is called ________________.
Q:
When someone threatens you psychologically, you react by throwing up a barrier against that threat. That barrier is known as a ______________.
Q:
The frequency in cycles per second of the vocal tones is called "vocal ___________."
pitch
Q:
The gap between what we intend to communicate and what is actually received is the __________________.
Q:
"The process of creating meaning in the minds of others" is the definition of ______________.
Q:
According to Donnellon, team dynamics shape the organization.
Q:
The philosopher who believed that those who have more should protect those who are less fortunate by "accidents of birth," was John Stuart Mill.
Q:
Individual or self-centered roles are beneficial to a group because they encourage self actualization.
Q:
Self-disclosure is appropriate when it is speeded up in a crisis.
Q:
Your classmates are aware that you tend to say, "It's like, I mean" frequently, but you don't realize this. This information is found in your hidden quadrant.
Q:
According to Tubbs and Baird's definition of self-disclosure, individuals must share information voluntarily in order for it to be considered self-disclosure.
Q:
The same swear words we find offensive in the United States are equally offensive in other cultures.
Q:
An example of an "igniter phrase" is, "That's a great idea!"
Q:
Signal reactions are learned responses to certain stimuli.
Q:
Inferences are the miscommunication patterns which occur when the sender and receive miss each other with their meanings.
Q:
Comments such as, "Joe dominated the group while the others couldn't get a word in edgewise" are called process comments.
Q:
An explicit rejection is seen as a disconfirming communication pattern whereas an implicit rejection is seen as confirming.
Q:
Gibb found that groups with defensive climates tend to accomplish less than those with more supportive climates.
Q:
When someone acts like a "know-it-all" he/she is displaying characteristics of the defensive climate called superiority.
Q:
Recent research in zero-history groups shows that factors such as agreeableness and openness correlated positively with the rate at which they generated supportive communication.
Q:
Interestingly, the filler words "um" and "uh" are also used in several other languages, including French and Turkish.
Q:
According to research, the more uncomfortable a speaker is, the more disfluencies she/he uses when talking.
Q:
Inflection refers to the resonance of the voice.
Q:
An average speaking rate is 150-200 words per minute.
Q:
You should void using technical jargon to impress others. This can confuse rather than clarify.
Q:
An endomorph is a person who is tall, thin, and fragile.
Q:
In a study of physically attractive people, it was found that they are considered to have less credibility than their less attractive counterparts.
Q:
Females consistently give more eye contact than males.
Q:
Sincere speakers blink between 10 and 20 times per minute.
Q:
Research shows that a group's interaction patterns clearly affects the group's success.
Q:
The gap between what we intend to communicate and what is actually received is called the semantic differential.
Q:
When a person sends an Unintentional messages, they are transmitted through verbal communication only.
Q:
The ability to receive, interpret, analyze, and respond to messages is regulated by a person's emotional intelligence.
Q:
Interpersonal communication is defined as the process of creating meanings in the minds of others.
Q:
According to Harvard research Daniel Goleman, emotional intelligence is a combination of intrapersonal communication (personal competence) and interpersonal communication (social competence).
Q:
Phrases such as "Would you be so kind as to...?" and addressing a person by his/her formal title, such as "Mrs. Kincade" are examples of which of the following dimensions of team talk?
A. Identification
B. Social distance
C. Interdependence
D. Power differentiation
Q:
Using inclusive pronouns such as "we," "our," and "us" are examples of which of the following dimensions of team talk?
A. Identification
B. Social distance
C. Interdependence
D. Leadership
Q:
Which of the following is not one of the six dimensions of team talk?
A. Identification
B. Social distance
C. Interdependence
D. Leadership
Q:
The philosopher who encouraged moderation in all things was:
A. John Rawls
B. Aristotle
C. Immanuel Kant
D. John Stuart Mills
Q:
The philosopher who argued that there is one ethical principle, namely the respect and dignity of each human being was:
A. John Rawls
B. Aristotle
C. Immanuel Kant
D. John Stuart Mills
Q:
A definition of _________ provided by Tubbs is "the study of the general nature of morals and of the specific moral choices made by a person."
A. Philosophy
B. Ethics
C. Rhetoric
D. Persuasion
Q:
Which of the following was not identified as a challenge of the virtual meeting?
A. Users really can't see expressions on the faces of their peers.
B. People tend to make shorter statements.
C. Vocal tone may be distorted.
D. People write things they would not say.
Q:
Which of the following is an individual role?
A. evaluating
B. coordinating
C. compromising
D. help seeking
Q:
__________ of a group includes comments about the topic of the discussion.
A. Analysis
B. Content
C. Reorganizing
D. Process
Q:
______________ is a misunderstanding that occurs when the speaker and the receiver miss each other with their meaning.
A. Bypassing
B. harmonizer
C. observering
D. encouragering
Q:
Which of the following is a maintenance role?
A. elaborating
B. evaluating
C. encouraging
D. analyzing
Q:
Luft proposes several guidelines for self-disclosure. Which of the following is one of his guidelines
A. Self disclosure is appropriate when the information shared has a low-level of risk.
B. Self disclosure is not appropriate in times of crisis.
C. It is generally appropriate for only one person in the relationship to self-disclose.
D. Self disclosure is appropriate when the context is mutually shared.
Q:
In reference to the Johari Window, what is known to self and not known to others is the _______________ quadrant.
A. open
B. hidden
C. unknown
D. blind
Q:
When Steve habitually says "you know" without being aware of his habit, he is exhibiting a part of the _____________ quadrant.
A. open
B. hidden
C. unknown
D. blind
Q:
In German culture, which type of profanity is the most offensive?
A. religious
B. sexual
C. excretory
D. they are all equally offensive
Q:
The comment "There's no way it can be done" illustrates:
A. symbol reactions
B. igniter phrase
C. abstract reactions
D. bypassing
Q:
Polarization has three distinct characteristics. Which of the following was NOT listed as one of those characteristics?
A. statements get more emotionally intense
B. statements go from being specific to being more general
C. statements become more personalized
D. statements tend to move away from the topic at hand to other issues
Q:
Which of the following statements is an INFERENCE:
A. I saw Andy mowing the lawn.
B. Andy told me he left the lawn mower outside.
C. Andy is taking a test.
D. Andy will do well on the test.
Q:
In the section on language behavior, Tubbs provides four practical tips. Which of the following is not a tip identified by Tubbs?
A. Be word-minded, not person-minded.
B. Question and paraphrase
C. Be receptive to feedback
D. Be sensitive to contexts
Q:
The process that "causes people who had been staying neutral to take sides in a conflict" is:
A. bypassing
B. polarization
C. inference-making
D. signal reactions
Q:
Misunderstanding that occurs due to a language problem is called:
A. bypassing
B. polarization
C. inference making
D. signal reactions
Q:
Which of the following is not true about General Semantics?
A. It focuses on the speaker.
B. It is the study of how we perceive, construct, and communicate our life experiences.
C. It sees the world as a system.
D. It is used to understand how people adapt to their environment.
Q:
Tubbs provides several practical tips on how to improve listening skills. Which of the following is not one of the tips?
A. Pay attention to positive nonverbal behavior.
B. Interrupt when necessary in order to ask for clarification.
C. Avoid side conversations.
D. Try not to argue mentally.
Q:
Which of the following could be considered a PROCESS comment in a group discussion concerning the topic "Will Peru recover from its current economic crisis within the next five years?"
A. "It's disgusting to see people throw garbage in the ocean in Peru."
B. "I think the terrorists in Peru will cause its downfall."
C. "One can tell how bad the cholera epidemic is in Peru by noting how many people are admitted to the hospital."
D. "What we need to do now is to decide whether or not we have listed sufficient criteria for solving this problem."
Q:
When a speaker ignores what you say as if you had never said it, it is a type of implicit rejection known as:
A. interruption
B. irrelevant response
C. imperviousness
D. tangential response
Q:
Which of the following is a supportive behavior, according to Gibbs?
A. Provisionalism
B. Strategy
C. Certainty
D. Superiority
Q:
A person who acts as a "know-it-all" is engaging in which of the following defensive behaviors?
A. strategy
B. neutrality
C. certainty
D. control