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Q:
Unsolicited application letters to prospective employers
A) require more research than solicited letters.
B) irritate the personnel office staff.
C) are never read.
D) almost never result in a job offer.
E) are none of the above.
Q:
Including an application letter with your rsum is
A) always a good idea.
B) no longer necessary since most employers are too busy to read them.
C) necessary only if you submit the rsum by mail.
D) statistically proven to reduce your chances of getting the job.
E) unnecessary if you write a personal note at the top of the first page.
Q:
The best approach for an application letter depends on
A) how badly you want the job.
B) whether or not your rsum is up to date.
C) how long you have been on the job market.
D) whether you are sending a solicited letter or an unsolicited letter.
E) your personal preferences.
Q:
Describe at least three common employment messages that follow an interview.
Q:
Describe each of the three stages of a successful employment interview.
Q:
Describe at least five types of employment interviews.
Q:
Describe the typical sequence of employment interviews, and what employers tend to look for at each stage.
Q:
Explain the function of each phase of an application letter written in the AIDA format.
Q:
If a job candidate receives a job offer while other interviews are still pending, how should he or she ask the employer for a time extension?
Q:
Why is it advantageous for candidates to stay in contact with prospective employers after an interview? Provide at least three reasons.
Q:
List at least five items that you should take to every interview.
Q:
List three guidelines to follow when deciding what to wear for an employment interview.
Q:
In evaluating your performance in mock interviews, what sorts of things should you (and your interview partner) pay particular attention to?
Q:
What six tasks do you need to complete to prepare for a successful job interview?
Q:
What two essential questions do employers seek to answer about each candidate in interviews?
Q:
Briefly explain what job candidates should expect in behavioral interviews and situational interviews.
Q:
How do panel interviews differ from group interviews?
Q:
Briefly explain the difference between a structured interview and an open-ended interview.
Q:
Explain what you should strive to achieve during a selection interview.
Q:
What are the two primary aims of screening interviews?
Q:
Explain the dual purposes of employment interviews.
Q:
List the two functions of an application letter's final paragraph.
Q:
Briefly explain the primary differences between solicited application letters and unsolicited application letters.
Q:
You've just finished a job interview that went badly. Since you know there's no chance of getting the job, you should not bother to send a thank-you message to the interviewer.
Q:
A job interviewer will expect you to raise the issue of salary.
Q:
At the close of an interview, you should impress the interviewer with your assertiveness by pressing for an immediate decision.
Q:
If you are asked a potentially unlawful question during a job interview, you are legally obligated to refuse to answer.
Q:
It is potentially illegal for an interviewer to ask about your religious affiliation or marital status.
Q:
During the question-and-answer phase of an interview, try to keep your answers short; usually just a yes or no will do.
Q:
Body language is particularly important during the warm-up phase of a job interview.
Q:
If you get off to a bad start in a job interview, you can usually turn things around with an impressive close.
Q:
Of the three stages of a job interview, the close is the most important.
Q:
Most interviewers will make allowances for applicants to be a few minutes late for their appointment.
Q:
It's a good idea to take extra copies of your rsum with you to an interview.
Q:
The appropriate clothing for most job interviews is something conservative, such as a dark blue suit.
Q:
Part of your preparation for job interviews is an evaluation of your vocal tone and speaking habits.
Q:
Staging mock interviews can help you identify undesirable nonverbal behaviors and speech mannerisms.
Q:
Part of preparing for a job interview involves anticipating the questions that will be asked and rehearsing answers to each one.
Q:
When applying for jobs, you should assume that every interested employer will conduct a general online search on you.
Q:
In a behavioral interview, you are asked to describe how you would handle various hypothetical situations on the job.
Q:
You should prepare for a video interview in much the same way you would prepare for an in-person interview.
Q:
One challenge in a screening interview is to keep your answers short while distinguishing yourself from other candidates.
Q:
A screening interview is usually used to gauge a job candidate's personality and personal qualities.
Q:
Preliminary screening interviews are often conducted via telephone or Skype.
Q:
Most employers interview an applicant multiple times before deciding whether to offer a person a job.
Q:
In application letters it is acceptable to mention that you will follow up with a phone call in a few days.
Q:
In the final paragraph of your application letter, you should forcefully demand an interview.
Q:
In the middle part of an application letter, you should spell out your "selling points" and other potential benefits to your employer.
Q:
An application letter should follow the AIDA format for persuasive messages.
Q:
The opening paragraph of an application letter states the reason for writing and gives the recipient a reason to keep reading.
Q:
The difference between solicited and unsolicited application letters is similar to the difference between solicited and unsolicited proposals.
Q:
An unsolicited job application letter should begin with a statement designed to get the reader's attention.
Q:
Unsolicited application letters are those sent in response to want ads for job openings.
Q:
Within two days after an employment interview, you should
A) have a friend call to see whether you got the job.
B) write a follow-up letter (using the format for persuasive messages) and include another copy of your rsum.
C) write a short note of thanks in which you sound positive but not overconfident.
D) assume that you didn't get the job if you haven't heard anything.
E) call the employer and say you have received some other job offers (even if you have not).
Q:
When you discuss salary requirements with a prospective employer, you should
A) let the interviewer raise the topic first.
B) say that your requirements are negotiable or that you expect to receive a competitive compensation package.
C) try to negotiate a higher salary if you are not satisfied with the offer and are in a good bargaining position.
D) focus on the unique value you can bring to the job.
E) do all of the above.
Q:
On your second or third visit to an organization, if you haven't been told by the end of an interview whether you got the job, you should
A) not bring up the topic.
B) say that you have another job offer (even if you really don't) and need to give the other company an answer by a specific date.
C) ask tactfully when you can expect to learn of the decision.
D) ask whether you did anything wrong during the interview.
E) politely explain that you need to know right away whether or not they plan to hire you.
Q:
When a job interviewer indicates the interview is coming to a close, you should
A) try to prolong the interview, since the more the interviewer interacts with you, the better impression you'll make.
B) leave as quickly as possible.
C) prepare to leave but (if possible) try to pin down what will happen next.
D) ask how you did.
E) explain that you really need a job offer before you depart.
Q:
If your interviewer asks you a potentially unlawful question,
A) you are required by law to end the interview and report it to the Equal Employment Opportunity Commission.
B) it is often a sign that the interview is going well.
C) you have several options, including trying to answer "the question behind the question."
D) you should ignore it unless it happens more than once.
E) you should demand an immediate job offer and threaten to sue if you do not receive it.
Q:
The employer should not ask you questions about
A) your marital status.
B) your ethnicity.
C) your religion.
D) the composition of your family.
E) any of the above.
Q:
The longest phase of a job interview is usually
A) the warm-up.
B) the question-and-answer stage.
C) the close.
D) the interchange.
E) none of the above; all are about the same length.
Q:
Many interviewers begin making a decision about the applicant
A) within the first 20 seconds of the interview.
B) during the question-and-answer stage.
C) during the final minutes of the interview.
D) after the candidate has left.
E) only after receiving a note of appreciation.
Q:
If you are a smoker and are going to a job interview,
A) ask the interviewer politely if you can smoke.
B) smoke only if the interviewer smokes.
C) refrain from smoking before and during the interview.
D) smoke just prior to the interview to calm yourself.
E) call ahead and ask about whether or not smoking is allowed in the building.
Q:
When going to a job interview
A) take along samples of your work; recruiters are impressed by tangible evidence of job-related accomplishments.
B) there is no need for you to bring copies of your rsum; you can assume the interviewer already has one.
C) try not to be more than five or ten minutes late.
D) it is important to say nothing to the receptionist until after the interview is complete.
E) do all of the above.
Q:
A recent survey of hiring professionals revealed that
A) most employers understand that candidates may need to answer their mobile phones during the interview, and that doing so has no effect on the outcome.
B) candidates who answer mobile phone calls during interviews are more likely to get the job because they are perceived as busy and important.
C) answering mobile phone calls or texting in the middle of an interview is the most common mistake candidates make during their interviews.
D) candidates who warn the interviewer ahead of time that they might have to answer a call during the interview have a better chance of getting the job than those who do not.
E) none of the above
Q:
When choosing the clothing you will wear for an interview, the best policy is to
A) pick something that will make you stand out from the crowd.
B) wear only dark colors.
C) dress as comfortably as possible.
D) dress conservatively.
E) dress in a way that expresses your individuality.
Q:
You are more likely to have a successful interview if you
A) begin speaking immediately after the employer finishes asking the question, even if you haven't formed an answer in your mind yet.
B) ask the interviewer to repeat each question before you begin answering.
C) speak as quickly as possible throughout.
D) pause for a moment to gather your thoughts before answering each question.
E) do none of the above.
Q:
For most interviews, asking your own questions is
A) necessary only if you are interviewing for a management position.
B) risky and a bad idea unless you are certain the interview is going well.
C) just as important as answering the employer's questions effectively.
D) usually viewed as a sign of arroganceafter all, the employer is in charge.
E) helpful only when you are interviewing for a job at a large organization.
Q:
When responding to questions during a job interview, you should
A) stick to neutral topics such as the weather.
B) look for opportunities to frame your answers as brief stories rather than simple declarative answers.
C) limit yourself to yes or no answers only.
D) not be afraid to ask, "Could we move on?" if the employer asks a question you don't like.
E) do none of the above.
Q:
Searching LinkedIn to learn about the managers you will meet with in an upcoming interview
A) is unethical, since LinkedIn profiles are private.
B) is acceptable as long as you never reveal that you have done it.
C) requires that you ask their permission beforehand.
D) can make it easier for you to build rapport with your interviewers.
E) hinders your chances of success by making you seem desperate for employment.
Q:
Employers use ________ tests to measure a variety of attributes involved in acquiring, processing, analyzing, using, and remembering information.
A) integrity
B) personality
C) job skills
D) mental capacity
E) cognitive
Q:
When it comes to drug and alcohol testing,
A) by law only government agencies can require it.
B) a majority of companies require it of all applicants.
C) only a few companies now require it.
D) the Supreme Court has declared it unconstitutional.
E) companies with fewer than 500 employees cannot legally perform them.
Q:
In general, employers are looking for two things: proof that a candidate can handle the responsibilities of the position and
A) excellent references.
B) high employment test scores.
C) evidence that the person will fit in with the organization.
D) long-term commitment to the organization.
E) advice on how their company can meet the candidate's needs.
Q:
Online interviews
A) never involve anything more than a simple set of structured questions.
B) are utilized only in highly technical fields.
C) involve only sophisticated job simulations.
D) severely limit what interviewers can learn about the candidates they interview.
E) are not very useful, since they never allow for nonverbal communication.
Q:
Preparing for a video interview is generally
A) the same as preparing for a face-to-face interview.
B) not necessary.
C) similar to preparing for a face-to-face interview, but requires familiarizing yourself with the equipment and process.
D) virtually impossible to do effectively.
E) unnecessary, since you never know what the interviewers will ask.
Q:
Which type of interview would be likely to include a question such as, "You seem wholly unqualified for this job, and your answers so far have been terrible. Why should we continue with this?"
A) stress
B) structured
C) screening
D) situational
E) panel
Q:
In a working interview,
A) the candidate meets with an interviewer as the interviewer performs normal duties.
B) no questions are askedthe candidate simply shows up and begins working so that those involved with the hiring decision can evaluate him or her.
C) interviewers avoid asking about anything other than work: hobbies and other personal matters are not addressed.
D) the candidate "shadows" several employees, and is asked to explain which job seems best and why.
E) the candidate actually performs a job-related activity during the interview.
Q:
Questions such as, "What is one job-related achievement that best illustrates your work ethic?" are likely to be asked during a ________ interview.
A) structured
B) stress
C) behavioral
D) situational
E) working
Q:
Interviews in which job candidates are asked how they would respond to various hypothetical situations on the job are known as ________ interviews.
A) stress
B) structured
C) screening
D) situational
E) scenario
Q:
________ interviews allow one or more interviewers to meet with several candidates simultaneously and to observe how the candidates interact with potential peers.
A) Panel
B) Group
C) Team
D) Collaborative
E) Inclusive
Q:
In a(n) ________ interview, the candidate meets with several interviewers at once.
A) panel
B) group
C) team
D) collaborative
E) inclusive