Q&A Hero

Q: Yungs problem-solving small group has been asked to find solutions to the vandalism that occurred during the annual campus Halloween party. Using the reflective-thinking method, the group has defined the problem and analyzed the problem. What is the next step they should follow in the reflective-thinking method? a. generate potential solutions b. establish criteria for solving the problem c. consider the practicality of various solutions d. assign members to research the problem e. retrace the decision-making process

Q: Once a problem-solving small group has defined the problem and analyzed the problem, what is the next step they should follow in the reflective-thinking method for small-group discussion? a. generate potential solutions b. assign members to research the problem c. consider the practicality of various solutions d. establish criteria for solving the problem e. retrace the decision-making process

Q: Once a problem-solving small group has defined the problem, what is the next step they should follow in the reflective-thinking method for small group discussion? a. establish criteria for solutions b. brainstorm solutions to the problem c. set an agenda for solving the problem d. reach a consensus decision e. analyze the problem

Q: Which of the following is the first step in the reflective-thinking method for small group discussion? a. define the problem b. set the agenda c. establish criteria for solutions d. analyze the problem e. elect a leader

Q: In a sense, defining the problem for a problem-solving small group discussion is like choosing the __________ for a speech. a. specific purpose b. rhetorical question c. central idea d. general purpose e. main points

Q: According to your textbook, when formulating a question for discussion, a problem-solving small group should phrase the question a. so the whole group can answer it. b. so the group can reach a majority decision. c. so as to allow a wide variety of answers. d. so as to avoid interpersonal conflict in the group. e. all of the above.

Q: As explained in your textbook, when formulating a question for discussion, a problem-solving small group should phrase the question a. as a question of policy. b. so as to allow for a yes-or-no answer. c. in a way that will encourage brainstorming. d. all of the above. e. b and c only.

Q: According to your textbook, when formulating a question for discussion, a problem-solving small group should phrase the question a. to allow for a wide variety of answers. b. to balance the work load among group members. c. as a question of policy. d. all of the above. e. a and c only.

Q: According to your textbook, the most common decision-making process used by problem-solving small groups is called the a. issue-resolution approach. b. introspective solution system. c. reflective-thinking method. d. deliberative sequence. e. dialogue-debate process.

Q: As explained in your textbook, which of the following is a responsibility of every member in a small group? a. fulfill individual assignments b. keep the discussion on track c. encourage full participation by group members. d. all of the above e. a and b only

Q: According to your textbook, which of the following is a responsibility of every member in a small group? a. avoid disagreement at all costs b. call for a vote on major issues c. keep the discussion on track d. all of the above e. b and c only

Q: Which of the following is mentioned in your textbook as a responsibility of every member in a small group? a. develop hidden agendas b. reach solutions swiftly c. call for a vote on major decisions d. all of the above e. none of the above

Q: Which of the following is mentioned in your textbook as a responsibility of every member in a small group? a. reach solutions swiftly b. develop hidden agendas c. call for a vote on major issues d. avoid disagreement at all costs e. encourage full participation

Q: According to your textbook, which of the following is a responsibility of every member in a problem-solving small group? a. commit yourself to achieving the goals of the group b. establish hidden agendas to help the group fulfill its objectives c. encourage outgoing individuals to participate in group meetings d. make sure the group takes a formal vote on its major decisions e. keep disagreement in the group at the interpersonal level

Q: According to your textbook, which of the following is a responsibility of every member in a problem-solving small group? a. seek to become the groups designated leader b. reserve a room for the groups meetings c. keep disagreement at the interpersonal level d. work to keep the groups discussion on track e. serve as the moderator in a panel discussion

Q: Waylon could see Linas frustration build as Adam continually cut her off midsentence in their problem-solving group meeting. At the next meeting, Waylon made an effort to seek out Linas opinion and to return the discussion to her if Adam interrupted. According to your textbook, what kind of leadership need did Waylons action fulfill? a. a maintenance need b. a procedural need c. an administrative need d. an interpersonal need e. a dynamic need

Q: Jovita is part of a problem-solving group in her speech class. By the third meeting of the group, Jovita noticed that Dylan seemed unhappy with his role in the group. At the next meeting Jovita made sure to respond thoughtfully to each of Dylans contributions. By the end of the meeting, it was clear that Dylan felt better about the way the group was working. According to your textbook, what kind of leadership need did Jovitas action fulfill? a. a task need b. an interpersonal need c. a maintenance need d. an engagement need e. a procedural need

Q: Which of the following is a maintenance need of a problem-solving small group? a. setting the agenda of each meeting b. keeping the discussion on track c. helping the group reach consensus on a final decision d. presenting an oral report for the group e. reducing interpersonal tension in the group

Q: Which of the following is a maintenance need of a problem-solving small group? a. easing interpersonal tensions among group members b. using the Internet to research the issue under consideration c. ordering lunch for the group during its scheduled break d. outlining the major reason for adopting the groups policy e. organizing a symposium to present the groups decision

Q: The maintenance needs of a problem-solving small group center on a. interpersonal relations in the group. b. the research requirements of the group. c. determining the agenda of the group. d. finding a meeting place for the group. e. distributing the workload among the group.

Q: As your textbook explains, by helping group members deal with interpersonal conflict a leader helps the group fulfill __________ needs. a. task b. personal c. maintenance d. procedural e. comfort

Q: As your textbook explains, all problem-solving small groups face three kinds of leadership needs: procedural needs, task needs, and a. agenda needs. b. consensus needs. c. maintenance needs. d. judgment needs. e. decision needs.

Q: At a meeting of her breast-cancer survivors group, Susan Huerta presented information on the most recent diet and exercise recommendations for women. According to your textbook, what kind of leadership need did Susans actions fulfill? a. a procedural need b. an informational need c. a maintenance need d. an educational need e. a task need

Q: Carmen is a member of a student taskforce that was asked to recommend solutions to the universitys budget problem. When she noticed that no one had mentioned the possibility of a tuition increase, Carmen said, I know that nobody here wants to raise tuition. But since a tuition increase is possible solution to the budget problem, I think we have an obligation to consider it. According to your textbook, what kind of leadership need did Carmens action fulfill? a. a solution need b. a task need c. a procedural need d. an agenda need e. a maintenance need

Q: At a meeting of the student government council, Allen and Isabella got into a heated argument about a minor point that was irrelevant to the main subject facing the council. At that point, Jalen said, Im certain Allen and Isabella can pursue their discussion at another time, but right now we have to keep focused on our main subject. According to your textbook, what kind of leadership need did Jalens action fulfill? a. a task need b. a personal need c. a procedural need d. a maintenance need e. an agenda need

Q: Myenne is part of a problem-solving small group in her speech class. When the group was deciding how best to go about its work, Myenne suggested that group members work in pairs, with each pair tackling one of the main issues facing the group. According to your textbook, what kind of leadership need did Myennes action fulfill? a. a decision need b. a maintenance need c. a procedural need d. a task need e. a consensus need

Q: Before meeting with her reading group, Holly collected information about the history of a book that had been recommended to the group. During the groups next meeting, Holly shared her findings as the group discussed whether to add the book to its reading list. What kind of leadership need did Hollys actions fulfill? a. a personal need b. a designated need c. a maintenance need d. a procedural need e. a task need

Q: According to your textbook, which of the following is a task need of a problem-solving small group? a. helping group members get along with each other b. keeping the group from going off on a tangent c. taking notes during meetings of the group d. all of the above e. none of the above

Q: According to your textbook, which of the following is a task need of a problem-solving small group? a. taking notes during meetings of the group b. helping members feel good about their roles in the group c. deciding when and where the group will meet d. all of the above e. none of the above

Q: According to your textbook, which of the following is a task need of a problem-solving small group? a. helping group members get along with each other b. formulating criteria for judging the best solution c. helping members feel good about their roles in the group d. deciding when and where the group will meet e. taking notes during meetings of the group

Q: Ruben checked with everyone on the student advisory group and determined that the best day and time to meet was the first Tuesday of every month at 7:30 p.m. According to your textbook, what kind of leadership need did Rubens action fulfill? a. an educational need b. a procedural need c. a task need d. a maintenance need e. a setup need

Q: Gwen was asked to take notes during meetings of her churchs fund-raising committee. According to your textbook, what kind of leadership need did Gwens action fulfill? a. a maintenance need b. a recording need c. a task need d. a procedural need e. an informational need

Q: Sabina is part of a problem-solving small group in her speech class. As the first meeting of the group came to an end, Sabina volunteered her apartment as a place for the group to hold its next meeting. According to your textbook, what kind of leadership need did Sabinas action fulfill? a. a task need b. a procedural need c. an agenda need d. a consensus need e. a maintenance need

Q: As chair of the student advisory committee, Devan began the meeting by distributing the agenda and minutes from the last meeting. According to your textbook, what kind of leadership need did Devans action fulfill? a. a procedural need b. an informational need c. a maintenance need d. an educational need e. a task need

Q: According to your textbook, each of the following is a procedural need of a small group except a. analyzing the issue facing the group. b. deciding where the group will meet next. c. preparing and distributing handouts for the groups meeting. d. summarizing the groups progress at the end of the meeting. e. setting the agenda for the groups meeting.

Q: Which of the following is a procedural need of a problem-solving small group? a. deciding when and where the group will meet b. helping the group reach consensus on its final decision c. maintaining good interpersonal relations among the group d. conducting research to help the group analyze the problem e. keeping the group focused on achieving its objectives

Q: Which of the following is a procedural need of a problem-solving small group? a. keeping the group from going off on a tangent b. conducting research to help the group analyze the problem c. maintaining good interpersonal relations among the group d. reserving a room for the groups next meeting e. helping the group reach consensus on its final decision

Q: According to your textbook, what are the three kinds of leadership needs faced by all problem-solving small groups? a. agenda needs, task needs, and consensus needs b. decision needs, maintenance needs, and personal needs c. procedural needs, agenda needs, and participation needs d. research needs, schedule needs, and judgment needs e. task needs, procedural needs, and maintenance needs

Q: As explained in your textbook, the leadership needs faced by all problem-solving small groups include a. task needs. b. maintenance needs. c. procedural needs. d. all of the above. e. a and c only.

Q: Randall is talkative and offers his opinions freely during small group meetings. Because he participates more than the other members, he has assumed a leadership role within the group. What kind of leader is Randall? a. task leader b. implied leader c. emergent leader d. designated leader e. accidental leader

Q: Rochelle was appointed by her boss to chair a small committee to draft a policy statement on personal use of the office computers. She called a meeting of the group for 9 a.m. Wednesday morning. According to your textbook, what kind of leader is Rochelle? a. emergent leader b. designated leader c. implied leader d. dominant leader e. task leader

Q: Miriam is the only member of her small group with professional experience on their subject, so her group naturally looks to her to guide the project. What kind of leader is Miriam? a. implied leader b. maintenance leader c. emergent leader d. designated leader e. task leader

Q: As the vice president for employee relations, Manuel is the only member of his companys executive team attending informal small group meetings where employees are considering proposals to revise the companys personal leave policies. Beginning at its very first meeting, the group looks to Manuel for leadership. What kind of leader is Manuel? a. task leader b. emergent leader c. authoritative leader d. maintenance leader e. implied leader

Q: According to your textbook, a small group that meets for only one session should almost always have a(n) __________ leader. a. implied b. designated c. elected d. emergent e. dynamic

Q: The person who assumes a leadership role in a small group because of her or his ability, personality, or talkativeness is termed a(n) a. specific leader. b. implied leader. c. emergent leader. d. insistent leader. e. designated leader.

Q: As explained in your textbook, a group member to whom other members defer because of his or her rank or expertise is called a(n) a. implied leader. b. specific leader. c. emergent leader. d. designated leader. e. appointed leader.

Q: As explained in your textbook, which of the following is a defining trait of a small group? a. the group assembles for a specific purpose b. the group contains a minimum of three members c. the group has a designated leader d. all of the above e. a and b only

Q: As explained in your textbook, one of the defining traits of a small group is that a. the group has a predetermined leader. b. members of the group assemble for a specific purpose. c. the group succeeds in brainstorming for potential solutions. d. everyone in the group has a similar frame of reference. e. the group follows the reflective-thinking method.

Q: According to your textbook, a dyad is a. a group of two people. b. a group formed to solve a particular problem. c. a group organized to present a symposium. d. a group formed to plan a social event. e. a group without a leader.

Q: T F A panel discussion is an especially effective way to present the findings of a problem-solving small group. Multiple-Choice Questions (Students are to indicate the best answer for each question by circling the correct letter.)

Q: T F A panel discussion is essentially a conversation in front of an audience.

Q: Explain the following statement: In some ways a commemorative speech is like an Impressionist paintinga picture with warm colors and texture capturing a mood or a moment.

Q: How is a commemorative speech similar to and different from an informative speech?

Q: What is the difference between a speech of presentation and an acceptance speech?

Q: How might a speaker try to create a sense of anticipation and drama in a speech of introduction?

Q: What does it mean to say that a speech of introduction should be adapted to the main speaker?

Q: Your textbook provides six guidelines for effective speeches of introduction. In a well-developed essay, identify and explain four of these guidelines.

Q: Define and give an example of each of the following: a. speech of introduction b. speech of presentation c. acceptance speech d. commemorative speech

Q: A speech paying tribute to a person, idea, or institution is called a(n) _______________ speech.

Q: A speech that gives thanks for a gift or an award is called a(n) _______________ speech.

Q: A speech announcing the winner of an award and giving the award to the recipient is called a speech of _______________ .

Q: Name four guidelines presented in your textbook for a speech of introduction: a. b. c. d.

Q: A speech presenting the main speaker to the audience is called a speech of _______________ .

Q: Which of the following is an example of a commemorative speech? a. a speech seeking to convince the school board to keep the schools open for extracurricular activities on Martin Luther King Day b. a speech to the student government aimed at getting funding for special campus activities on Martin Luther King Day c. a lecture to a community audience explaining the oratorical techniques used in Martin Luther Kings I Have a Dream d. a speech analyzing the philosophy of nonviolent protest employed by Martin Luther King during the civil rights movement e. a speech honoring Martin Luther Kings life and legacy at the opening event for the campus-wide Martin Luther King Day observances

Q: Which of the following is an example of a commemorative speech? a. a speech to a local history club recounting the major events in the life of the famous architect Frank Lloyd Wright b. a speech urging the city council to use architectural plans by Frank Lloyd Wright as the basis for a new convention center c. a speech explaining the major elements of Frank Lloyd Wrights architectural genius to a class of art history students d. a speech praising the architectural accomplishments of Frank Lloyd Wright at the opening of a museum devoted to his work e. a speech telling the audience where they can visit buildings designed by Frank Lloyd Wright

Q: Which of the following is an example of a commemorative speech? a. a political candidates campaign speech b. a soccer coachs pre-game pep talk c. a speakers acceptance of an award d. a teachers lecture on banking ethics e. a daughters eulogy in honor of her father

Q: If you attended the Academy Awards and heard the following speeches, which one would be an example of a commemorative speech? a. a speech accepting the best actor award. b. a speech explaining the history of the Oscar statue. c. a speech honoring Audrey Hepburn for her lifetime achievements. d. a speech explaining the balloting system and new security measures. e. a speech calling for an end to land mines throughout the world.

Q: Which of the following speeches that you might hear on a college campus would be an example of a commemorative speech? a. an activists call to boycott local grocers b. a governors remarks at the graduation ceremony c. a campus speakers talk on ending sexual violence d. a guest lecturers presentation of her research e. a professors lecture on the causes of the Civil War

Q: At the dedication of the national World War II memorial, Tom Hanks gave a speech praising Americans who fought and sacrificed during the war. According to your textbook, Hanks gave a(n) a. persuasive speech. b. invitational speech. c. speech of presentation. d. commemorative speech. e. informative speech.

Q: As your textbook explains, when giving a commemorative speech, a speaker should take care to a. avoid falling back on clichs and trite sentiments. b. thank the people who made the award possible. c. use PowerPoint to generate strong emotions.. d. all of the above. e. a and c only.

Q: As your textbook explains, we continue to find commemorative speeches like the Gettysburg Address meaningful and inspiring primarily because a. they were given by important historical figures. b. of their eloquent use of language. c. they were delivered from memory. d. of the occasions on which they were delivered. e. they motivated people to take heroic action.

Q: As your textbook explains, a successful commemorative speech usually depends on the speakers ability to a. motivate a passive audience to take action. b. put into language the thoughts and emotions appropriate to the occasion. c. explain why the recipient is receiving an award. d. all of the above. e. a and b only.

Q: As your textbook explains, perhaps no speech depends more on the creative and subtle use of language than does the a. commemorative speech. b. speech of presentation. c. persuasive speech. d. speech of introduction. e. informative speech.

Q: According to your textbook, a commemorative speech a. uses visual aids to create persuasive images. b. pays tribute to a person, a group, an institution, or an idea. c. is essentially the same as an informative speech. d. all of the above. e. b and c only.

Q: As explained in your textbook, when delivering a commemorative speech, you should take special care to a. provide a detailed biography of the person being commemorated. b. heighten appreciation for the person being commemorated. c. use creative language to express feelings and sentiments. d. all of the above. e. b and c only.

Q: According to your textbook, the fundamental purpose of a commemorative speech is to a. inform. b. exhort. c. entertain. d. convert. e. inspire.

Q: According to your textbook, when your fundamental purpose in a speech is to inspire the audience, you are most likely presenting a(n) __________ speech. a. informative b. persuasive c. after-dinner d. commemorative e. acceptance

Q: According to your textbook, a speech that pays tribute to a person, a group, an institution, or an idea is called a a. dedication speech. b. commemorative speech. c. remembrance speech. d. celebratory speech. e. memorial speech.

Q: According to your textbook, the major traits of a good acceptance speech are brevity, humility, and a. humor. b. clarity. c. confidence. d. graciousness. e. fluency.

Q: According to your textbook, in a speech of acceptance a speaker should usually a. thank the people who are bestowing the award. b. praise himself or herself for having the talent to win the award. c. express appreciation for the people who helped him or her gain the award. d. all of the above. e. a and c only.