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Q:
If you break the law in another country, you may
a. not call anyone other than a lawyer.
b. only be tried for a crime according to the laws of your home country.
c. ask the consulate for legal, medical, or financial advice.
d. ask the consulate to get you out of jail.
Q:
Repartee is a favorite form of interaction for Arabs.
Q:
The most important document to carry when traveling outside your native country is your
a. visa.
b. consulate papers.
c. passport.
d. birth certificate.
Q:
The Japanese language teaches people to think in a linear mode.
Q:
Which of the following Acts is an example of extraterritoriality?
a. Trading with the Enemy Act
b. Doctrine of Sovereign Compliance
c. Maquiladoras
d. Act of State Doctrine
Q:
Verbal dueling can be mistaken for an argumentative and disagreeable situation.
Q:
Which of the following is not covered by the U.S. Department of Commerce's 1993 booklet, International Business Practices, concerning distributor agreements?
a. If possible, state the jurisdiction that will handle disagreements.
b. What is legal in the United States may not be legal in another country.
c. Benefits to both parties should be stated.
d. The agreement can be either oral or written.
Q:
People in the United States with good educational backgrounds speak in a similar manner regardless of the region of the country.
Q:
The four motivations for unethical conduct are
a. consumers, profit, justice, and guidance.
b. profit, consumers, advertising, and competition.
c. profit, competition, justice, and advertising.
d. consumers, advertising, competition, and profit.
Q:
Men and women in the United States have different modes of discourse.
Q:
Which of the following statements concerning ethics is incorrect?
a. Ethics judgments are based on a standard of moral behavior as to right and wrong.
b. Ethical behavior is not viewed the same by all cultures.
c. Ethical judgments are objective rather than subjective.
d. Reasonable people have difficulty agreeing as to where the line should be drawn between ethical and unethical acts.
Q:
Number usage problems in global written communications include the use of decimal points.
Q:
Which statement regarding nonwritten law is incorrect?
a. Countries interpret laws differently.
b. In low-context cultures what is written is considered flexible, and what is oral is considered binding.
c. Japan is an example of a high-context culture.
d. In all cultures, the interpretation of the situation is less important than external rules and regulations.
Q:
Language holds us together as groups and differentiates us into groups.
Q:
Which of the following statements concerning contracts is incorrect?
a. A contract is an agreement between parties to do something and can be made either by speaking, writing, or conduct.
b. In the United States an oral contract is legally enforceable if the parties admit that the contract was made.
c. In Japan most contract disputes are discussed and resolved through legal intervention.
d. The word contract is important to legal enforceability.
Q:
When selecting persons for overseas assignments, which attribute is least desired?
a. flexibility
b. apathy
c. tolerance of ambiguity
d. high self-esteem
Q:
Firms would choose Bilateral Governance because they want
a. an arbitrator.
b. only one party to set terms for both parties to follow.
c. a strong recognition of a continuing economic relationship.
d. a strong contract.
Q:
Which statement about the "fable of equality" in the United States is incorrect?
a. Some believe class in the United States is related to money.
b. Some believe that class is related to education.
c. Some believe class is indicated by one's values, style, and behavior.
d. U.S. Americans readily accept the obvious existence of social class in other societies.
Q:
The process by which a framework for mutual communication and satisfaction is reached is
a. thematization.
b. unified governance.
c. a contract.
d. antidiversion.
Q:
Some international firms spend much time in college recruiting because
a. they are looking for candidates who already have such qualifications as language proficiency and overseas experience.
b. they are looking for young, naive individuals who are less likely to experience stress when leaving their home country.
c. college students are more likely to have characteristics such as adaptability, flexibility and empathy than older persons.
d. students lack negative experiences that would influence their decisions about going abroad for business.
Q:
Which statement regarding international law is incorrect?
a. The International Court of Justice, or World Court, is a body of the United Nations.
b. Institutions interested in uniform world laws include the International Chamber of Commerce, The Hague Convention, and the Vienna Agreement.
c. Unified laws have produced unified judicial practices.
d. The EU and NAFTA are agreements that are trying to equalize the treatment of organizations doing business multinationally.
Q:
Many multinational firms find that cultural shock can be alleviated by
a. sending only top executives abroad.
b. sending only young, single associates on overseas assignments.
c. testing associates to see who is most qualified.
d. selecting employees for overseas assignments who possess certain personal and professional qualifications.
Q:
Which statement concerning the Presidential Decree for the Development and Operation of the Maquiladora Industry Program of 1983 is incorrect?
a. It is an international program that allows the duty-free import of equipment, machinery, and materials to assemble parts of products that are then returned to the home country.
b. U.S. Tariff Code allows the final product to be brought into the United States with only the final value added to the goods being taxed.
c. Pacific Rim and European countries are also taking advantage of the maquiladora program.
d. The maquiladora program is governed by common law.
Q:
Which intercultural training approach includes a comparison of values and behaviors of people in the home country and the host country?
a. information or fact-oriented training
b. attribution training
c. cultural awareness approach
d. interaction approach
Q:
Which of the following recognizes the intellectual property licensing of copyrights by all the signatory nations to the act?
a. The Madrid Convention
b. The Export Administration Act of 1985
c. The Berne Convention Implementation Act of 1988
d. The International Emergency Economic Powers Act of 1977
Q:
Engholm defines AsiaShock as including all of the following except
a. racism, including the unflattering labeling of Asians as Japs.
b. intermingling with the people of the culture in order to understand customs.
c. unwillingness to understand the rationale behind local ways of doing things.
d. forming foreign clubs to commiserate about the difficulty of doing business in Asia.
Q:
Which of the following ensures fair competition and low prices to U.S. consumers?
a. Antiboycott Regulations
b. Antitrust Laws
c. Export Administration Act of 1985
d. Trading with the Enemy Act of 1917
Q:
Which statement regarding reentry shock is incorrect?
a. This phase may also be called reverse cultural shock.
b. Reentry shock is typically shorter than cultural shock, but may vary depending on the adjustment made in the foreign country.
c. For the expatriates, transition to home culture is short and usually problem-free.
d. Children of expatriates may encounter readjustment problems when they find that the education they received abroad is not comparable to that of U.S. schools.
Q:
When a company becomes global, it is governed by
a. home country laws and host country laws.
b. home country laws.
c. host country laws.
d. The Act of State Doctrine.
Q:
Which statement comparing U.S. and Asian cultures is not true with regard to the Johari Window dimensions?
a. U.S. citizens reveal their attitudes and opinions to a larger extent than do persons from the Asian culture.
b. Japanese people have more rigid boundaries between the public and private self than do U.S. Americans.
c. The Japanese use more nonverbal communication such as touch than do people of the United States
d. U.S. Americans should avoid prying questions when communicating with the Japanese.
Q:
Travelers to Japan should expect some differences in hotel accommodations.
Q:
Which statement about social class is incorrect?
a. While visiting most cultures, U.S. persons are forced into the lower class of the culture and feel ill at ease in this role.
b. Many U.S. citizens prefer to believe that no social class exists in the United States.
c. The obvious existence of social class in other societies makes most U.S. Americans quite uncomfortable.
d. In many cultures, distinctions are made between acceptable and unacceptable friends.
Q:
Renting a car for travel in China is recommended.
Q:
Which training model combines cognitive, affective, and behavioral aspect of training?
a. area training model
b. cultural awareness model
c. interaction approach
d. multidimensional approach
Q:
Using city buses is recommended when traveling in Brazil.
Q:
Bennett's Platinum Rule states:
a. do unto others as you would have them do unto you.
b. do unto others as they would have done unto them.
c. do unto others before they do unto you.
d. he who holds the gold makes the rules.
Q:
If you are going to drive abroad, you should obtain an International Driver's License.
Q:
The "fight back" technique refers to
a. learning to cope with the lack of things you are accustomed to such as central heating or air conditioning.
b. making disparaging remarks about the culture you are visiting during the second stage of cultural shock.
c. developing behaviors of drinking or drug use during the second stage of cultural shock.
d. the third phase of cultural shock when you begin to accept the new culture.
Q:
The means/ends question is measured by two extremes: relativity and deviation from the rule.
Q:
Which statement regarding the acceptance phase of cultural shock is incorrect?
a. You feel at home in the new culture.
b. You cultivate friendships among the nationals.
c. You adapt to and become involved in activities of the culture.
d. You respect their customs but realize you will forget about them as soon as you return to your home country.
Q:
The Doctrine of Sovereign Compliance can be used as a defense in your home country for laws followed in the host country.
Q:
Which stage of cultural shock is often referred to as the "honeymoon" stage?
a. first
b. second
c. third
d. fourth
Q:
While most of the United States practices civil law, Mexico practices common law.
Q:
The term sojourners refers to
a. people who are sent to work in foreign countries but return early.
b. people who go through training programs before they enter another country.
c. people who visit or reside temporarily in another country.
d. groups of people who commiserate about the difficulty of doing business in Asia.
Q:
In a high-context culture, the situation is more important than the written word.
Q:
The Johari Window is a method of considering a person's inner world.
Q:
Drawer regulations are examples of written business laws.
Q:
Differences between the extent to which persons in the host and home cultures reveal their private self may contribute to cultural shock.
Q:
In Japan contracts are always considered open for renegotiation.
Q:
Breaking all ties with the home culture often cushions cultural shock and makes reentry shock virtually nonexistent.
Q:
If a supplier ships goods a buyer has not requested and the buyer accepts them, the buyer is forming a contract by accepting the goods.
Q:
Returning to the home country, even after an extended stay abroad, is the easiest phase for most people and usually does not require any adjustment.
Q:
Thematization is the process by which a framework for mutual communication and satisfaction is reached.
Q:
In some cultures, such as the Japanese, the private self is relatively small, while the public self is relatively large.
Q:
Macaulay's thesis involves the concept that firms are looking for short-term foreign relationships.
Q:
Counseling may be recommended for repatriated children as they are usually three to four years retarded socially.
Q:
The World Court is a body of the United Nations that provides a way to settle international disagreements between corporations.
Q:
The U-curve theory is associated with reentry shock.
Q:
The United States is a signatory to the trademark protection act of the Madrid Convention.
Q:
The W-curve theory explains cultural shock experienced when initially adjusting to a new culture.
Q:
The International Emergency Economic Powers Act of 1977 governs research-oriented information from being communicated to foreigners.
Q:
Reward systems for global managers should take into account the idea of equity.
Q:
The Act of State Doctrine allows each nation to do as it wishes within its own boundaries without interference from other nations.
Q:
The evaluation criteria for global managers would vary depending upon the expectations of the assignment.
Q:
Business communication between persons of different national origins is governed by the law of the host country.
Q:
Bafa, Bafa is a simulation sometimes used with the intellectual training model.
Q:
Which of the following is not a typical face-to-face negotiator behavior according to Harris et al.?
a. argument dilution
b. counterproposals
c. blame assessment
d. irritators
Q:
The cultural awareness training model affords participants an opportunity to experience the culture through field trips or simulations.
Q:
Most cultures are not as concerned with the legal view as they are with
a. a shared perception and inventory control.
b. a shared perception and a good agreement.
c. jurisdiction and the time it takes to negotiate.
d. information that must be reported and jurisdiction.
Q:
The ability to see the environment from the perspective of the host nationals is an indication of empathy.
Q:
Which of the following does not describe a Japanese negotiating team?
a. They allow insufficient time for the negotiations.
b. They come to the negotiation table with a large contingent of people.
c. They give concessions that are small.
d. They need to get to know their business partners.
Q:
All employees have an equal chance for a successful business venture abroad.
Q:
Which of the following is not an intercultural negotiation guideline?
a. Determine that the negotiation is feasible.
b. Send the proper team including your own interpreter.
c. Adjust to the way of life in the host culture.
d. Agree to a bad deal; it is better than no deal.
Q:
The early return rate of U.S. expatriate managers drops significantly when proper predeparture training is given.
Q:
Which of the following cultures is primarily pluralistic in its negotiation style?
a. China
b. England
c. Germany
d. Mexico
Q:
For U. S. students who have traveled abroad, standards of cleanliness are a source of major cultural shock.
Q:
Which statement is true regarding courtesy during negotiations?
a. Knowing your facts is more important than courtesy.
b. Allowing someone to save face is very valued in some cultures.
c. Courtesy will not clarify misinterpretations.
d. Courtesy is harder to achieve with a mediator.
Q:
According to Engholm, people of the United States often label Asians as dishonest because they say one thing and do another.
Q:
Which of the following statements correctly describes tactics used in negotiation?
a. Telling jokes to relieve tension is considered appropriate.
b. Distracting tactics can be beneficial to the negotiation process.
c. All cultures consider negotiation to be retaliatory.
d. Using role reversal to put yourself in the other's position is recommended.
Q:
People who experience cultural shock can become homesick and even develop physical ailments.