Q&A Hero

Q: A stereotype of Asian women is that they are nonassertive and submissive.

Q: Physical barriers to communication include personal feelings of the listener.

Q: Costly blunders are often the result of a. Lack of knowledge of another culture. b. Intercultural communication issues. c. Nonverbal communication pattern misunderstanding. d. All of the above

Q: In low-context cultures people have definite ideas on what constitutes proper male/female behavior.

Q: Cultural intelligence is the ability to exhibit behaviors that are culturally tuned to the attitudes and values of others.

Q: People in which of the following countries are more time conscious then that of the United States? a. Latin America b. Algeria c. Germany d. Mexico e. None of the above

Q: When engaging in small talk with a person of another culture, remember that discussing one's family and political discussions are inappropriate topics in all cultures.

Q: The terms subculture and subgroup may be used interchangeably.

Q: Punctuality is highly regarded in all countries except? a. Germany b. Mexico c. South Korea d. The Netherlands e. All of the above regard punctuality in high importance

Q: The Japanese are uncomfortable with small talk.

Q: Assimilation is a dimension of enculturation.

Q: Ethnocentrism is defined as? a. Belief that your own cultural background, including the ways of analyzing problems, values, beliefs, languages, and verbal, and nonverbal communication, is correct. b. Process of adjusting and adapting to a new and different culture. c. Socialization process you go through to adapt to your society. d. None of the above

Q: People of the United States and Canada excel at small talk; people of Sweden and Finland do not.

Q: Backstage culture is information you are willing to share with outsiders.

Q: Paralanguage refers to all but which of the following? a. Rate b. Pitch c. Volume d. Range e. All of the above

Q: The expression used by southern U.S. persons when bidding someone goodbye, "Y'all come to see us," is a sincere invitation to visit since southern hospitality is well known.

Q: Melting pot means a sociocultural assimilation of people of differing backgrounds and nationalities.

Q: Communicating through the use of personal space is known as? a. Proxemics b. Chronemics c. Haptics d. Oculesics

Q: One-word U.S. expressions such as "sure" and "okay" are perceived as blunt and abrupt by persons of other cultures.

Q: A typical stereotype of U.S. people is that they place great importance on the family.

Q: The most expressive type of body language is conveyed through? a. Touch b. Voice pitch c. Face and eyes d. Smell

Q: Customs vary by country and by regions within a country.

Q: A stereotype of Latin Americans is that they are polite and soft spoken.

Q: It is acceptable to touch when communicating in which of the following cultures? a. Canada b. Greece c. England d. Scandinavia e. United States

Q: Which statement regarding gift giving is incorrect? a. In Korea, business gifts are usually given at the beginning of formal negotiations. b. Avoid giving gifts to the French until a personal relationship has been developed. c. A striped tie is an appropriate gift for a British man. d. If you admire a personal possession of an Islamic host, you will probably receive the item admired.

Q: The term "American" refers exclusively to someone who considers his or her home country the United States.

Q: Olfactics is? a. Gaze of eye contact. b. Smell as a form of nonverbal communication is important. c. Communicating through body contact. d. The pitch of one's voice.

Q: Which statement is incorrect regarding a gift of flowers? a. In most European countries, a gift of carnations is the most appreciated. b. Avoid sending yellow, red, or white flowers to a Mexican host. c. Chrysanthemums would be inappropriate in both Japan and Italy. d. In some countries gladiolus are symbols of mourning.

Q: Ethnocentrists believe that their cultural background is the correct way to analyze problems.

Q: ________ from 18 inches to 4 feet is used for giving instructions to others or working closely with another person. a. Intimate zone b. Personal zone c. Social zone d. Public distance

Q: Which statement regarding gift giving in the United States is incorrect? a. Business gifts to an office are intended for the manager to be taken home to share with his or her family. b. The best rule to follow when giving a business gift in the United States is to limit the price to $25 or less. c. In the United States gifts are opened in front of the giver. d. Exchanging gifts among colleagues is becoming less common.

Q: The terms intercultural and international can be used interchangeably.

Q: ____ is like a gamesmanship; the object is to see who can gain dominance in a friendly debate rather than who can impart needed information. a. Repartee conversation b. Verbal dueling c. Disclose conversations d. High context conversation

Q: Tipping is prohibited in which country? a. Bolivia b. Japan c. United States d. France

Q: Cultural synergy is the merging of cultures to form a common culture.

Q: The Sapir-Whorf Hypothesis states? a. How social structure affects languages and is the extensions of another hypothesis. b. Language functions as a way of shaping a person's experience and not just a device for reporting experience. c. Language is unifying and divisive and tie people together from all different regions. d. Language is an extension of our thought process and one should think about what he is to say before he repeats it.

Q: Which statement concerning cultural differences in dining practices is incorrect? a. In France bringing dogs into restaurants is customary. b. Tahitian food is eaten with the fingers. c. Dogs may be on the menu in South Korean restaurants. d. The U.S. "zigzag" eating style is more efficient than the continental eating style.

Q: The Statue of Liberty is considered a U.S. cultural symbol.

Q: Someone who studies the meaning of a word and when and how it was developed is a? a. Linguist b. Semanticist c. Grammarian d. Novelist

Q: Which statement concerning cultural differences in dining practices is incorrect? a. In Italy, the salad is often served after the main course. b. Serving coffee at the end of the meal is common in most cultures. c. Countries besides the United States that serve water with meals usually serve it without ice. d. In all cultures, business meals are usually eaten at restaurants.

Q: Globalization refers to the interpenetration of the local and global.

Q: ______ are definitions such as the name of a type of crab, the Japanese Spider Crab. a. Connotative meanings b. Figurative meanings c. Scientific meanings d. Denotative meanings

Q: Which of the following refers to the cyberspace term for mass mailing of commercial advertisements? a. dissing b. flaming c. shouting d. spamming

Q: Diffusion is the process by which two cultures learn from each other and adopt practices of the other culture.

Q: ________ are topics considered to be inappropriate for conversations with people in certain cultures or groups. a. Euphemism b. Repartee conversations c. Conversation taboos d. High-context topics

Q: In a Japanese society, which statement regarding rank is incorrect? a. The person of lower rank bows first and lowest. b. The higher the rank of the person you are introduced to, the lower you bow. c. When entering a room, the lowest ranking person enters first, leaving the highest ranking person to enter last. d. The middle-level manager in a large company outranks a department head from a smaller company.

Q: International business is decreasing in the United States.

Q: Which of the following is a topic that should be avoided in Germany? a. Personal life b. International politics c. Hobbies d. Soccer e. Travel abroad

Q: Which of the following statements related to status/power is incorrect? a. When the Chinese enter a room, they do so in rank order with the highest ranking person last. b. In France high-level executives sit in the middle of the work area. c. U.S. businesspersons perceive an office located in the top floor to be a sign of status. d. Age is viewed as an indication of seniority in Asian cultures.

Q: The message is explicit and may be given more than one way to ensure understanding by the receiver. a. Low-context b. Mid-context c. High-context d. A & B both

Q: Which of the following is NOT true of netiquette? a. Netiquette is dependent upon the written word. b. Netiquette avoids the use of shouting, dissing, flaming, and spamming. c. Negative information can be sent via e-mail. d. If a message is not for the entire company, then do not send it by e-mail.

Q: Which is one of the five progressive stages of AsiaShock? a. Denial; people of the United States feel as though when asked a direct question one should answer openly and honestly and they feel as though Asians have more tolerance to denying a direct question. b. Ethnocentricity; people of the United States often label Asians as dishonest because they say one thing and do another, failing to realize that Asians consider their behavior to be face saving rather than dishonest. c. Reservation; people of Asia tend to not be as outgoing and forward as those in the United States culture. d. All of the above are stages of AsiaShock.

Q: Which statement concerning India's caste system is incorrect? a. Each caste has its own status and rights. b. Discrimination based on caste has been outlawed. c. The caste system is not a major influence anywhere on the continent at this time. d. In a caste, interaction is often limited.

Q: An estimation of ___% of managers leave within a year following repatriation. a. 30 b. 67 c. 20 d. 45

Q: People with a college degree are entitled to be called "Doctor" in a. Mexico. b. England. c. Italy. d. Russia.

Q: Adaptive traits include? a. Anticipatory adjustments b. Psychological adjustments c. Sociocultural adjustments d. All of the above

Q: Which of the following statements related to business card exchange is incorrect? a. U.S. persons only exchange business cards when there is a reason to contact the person later. b. Business cards for use internationally should be white with black ink. c. Present the business card with the left hand only in Africa. d. Present the business card with both hands in Japan.

Q: A concept based on the belief that using a single training approach is not as effective as ones that combine cognitive, affective, and behavioral aspects of training. a. Self awareness model b. Multidimensional approach c. Area training d. Intercultural model

Q: Present your business card with both hands when in a. Africa. b. Japan. c. Germany. d. Russia.

Q: The second phase of cultural shock is? a. The crisis or disenchantment period b. Fascination with a new culture c. Reentry shock d. Adjustment phase

Q: Which statement regarding introductions is incorrect? a. In China, the surname comes first, and the given name last. b. All persons with a college degree are addressed as "Doctor" in Japan. c. Persons from Latin American countries often add their mother's maiden name to their surname. d. In Columbia, the title "Don" is added to a person's name to show respect.

Q: The Area Training Model is? a. Based on the assumption that the trainee with self understanding will adapt to a new culture. b. Emphasizes cultural insight and stresses affective goal and experiential process. c. A model in which participants are given facts about the host country using a variety of instructional methods. d. Emphasizes affective goals, culture-specific content, and experiential processes.

Q: Hugs and kisses are inappropriate greeting behavior between males of all cultures.

Q: In the Johari Window, which pane represents things I do not know and things that others do not know? a. Arena b. Blind spot c. Hidden d. Unknown

Q: The British, like U.S. persons, have a firm handshake.

Q: In the Johari Window, which pane represents things I know but others do not know? a. Blind spot b. Hidden c. Unknown d. Arena

Q: Safety travel suggestions for women include using public transportation at their destination.

Q: What is an aspect of cultural shock that has an adverse effect upon newcomers to a culture when they experience a feeling of isolation from home culture? a. Cultural stress b. Social alienation c. Social welfare d. Unknown

Q: Proper airline travel behavior includes asking permission before reclining your seat when traveling coach.

Q: Which is not a characteristic of the United States culture? a. Claim that all people are equal in respect to social status; however, there is an exception when it comes to education and wealth. b. They are informal when compared to people of other cultures. c. The United States culture values directness. d. They do not place as great an emphasis on the history of those of other cultures.

Q: Something made of cowhide would be an appropriate gift to a business colleague in India.

Q: Countries that are more collectivistic include all of the following except? a. Japan b. India c. The Netherlands d. Puerto Rico

Q: When giving gifts to the Japanese, avoid gifts manufactured in Asia.

Q: The position of the government states that its citizens should be atheist. a. Mexico b. South Korea c. Japan d. China

Q: When visiting Japan or China, tip cab drivers and any service personnel you may encounter generously.

Q: __________ measures the threat of ambiguity and unknown situations. a. Power index b. Uncertainty avoidance index c. Threat index d. Cultural observance index

Q: Dining in a Japanese home requires sitting in a kneeling position on a tatami mat.

Q: Cultural diversity includes which of the following? a. Age b. Religion c. Socioeconomic background d. A & C only e. All of the above

Q: In Bolivia you are expected to clean your plate while in the United States you do not clean your plate.

Q: In the United States women earn ___ cents for every dollar that men make. a. $.59 b. $.77 c. $.84 d. $.91